Provana Customer Success, Service & Operations Department Salaries in India

Likes

I really appreciate the consistent and timely salary credits, which provide financial stability and peace of mind. Additionally, the work culture at Provana India Pvt. Ltd. fosters a positive and supportive environment, which makes it easy to collaborate with my team and grow professionally.

Dislikes

While I’m generally satisfied, improving communication across departments could enhance collaboration and efficiency. I believe management is open to feedback, and I’m confident improvements will come with time.

Likes

There shift timing is good. Cab facility, medical facility is quite good and salary on time credited is also good.

Dislikes

Every team have their own timing. Sometime manager ,team leader will tell you that come on time else they will issue warning letter but another team is free to come at any time. There is opex team who always try to find a chance to kick out you with non sense things. U cannot take break more than 1 hour in a shift. If you work for extra hours. Opex team will deduct your ot. No value of old employee who works there 5 or 10 years. Even their experience won't work anywhere.

Likes

Work culture of company is great and all staff is supporting and salary and benefits attractive...👍

Dislikes

They did not provide my relieving and experience letter and asked to me pay back to company one month salary...its perilous

Likes

Overall it's a good company compared to others as it gives better package, security, better option for Women. They provide cab and shuttle facility. Also have good work environment and can find friendly colleagues. Can get shift allowance and other good benefits like benefits you . Have good hikes compared to other MNC's. And promotions depends on the performance of an individual. HR Pratibha mam is also very helpfull and polite

Dislikes

nothing to say

Likes

Work satisfaction and you can take leaves easily 5 days working fix off

Dislikes

Salary is little bit dissatisfied, much preference to client then employees, 9.5 working hrs, mobile restricted, locker facilities, parking if you you are going after 9, poor cafeteria facilities, Diwali bonus