Provana Call Quality Analyst Salaries by 2 Employees

2 - 3 years exp.

₹2.5 Lakhs - ₹3.1 Lakhs

Low Confidence

Salary of majority employees

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Salaries in different departments

Customer Success, Service & Operations Call Quality Analyst Salary 3 years exp. (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.6 L/yr
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Quality Assurance Call Quality Analyst Salary 2 years exp. (AmbitionBox Estimate)	₹2 L/yr - ₹2.4 L/yr

Last Updated: 16 Oct 2023

Companies similar to Provana for Call Quality Analyst

Company name	Avg Annual Salary	Open Jobs
Alldigi Tech Call Quality Analyst Salary 0 - 4 years exp. (6 salaries)	₹1.8 L/yr - ₹2.5 L/yr 27% less
Conduent Call Quality Analyst Salary 4 - 8 years exp. (5 salaries)	₹3.1 L/yr - ₹4.7 L/yr 39% more
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IntouchCX Call Quality Analyst Salary 3 - 5 years exp. (4 salaries)	₹2 L/yr - ₹3.5 L/yr 15% more
Etech Global Services Call Quality Analyst Salary 0 - 1 year exp. (4 salaries)	₹2 L/yr - ₹3 L/yr 7% less
Foundever Call Quality Analyst Salary 5 - 9 years exp. (4 salaries)	₹4.2 L/yr - ₹4.2 L/yr 49% more
Bill Gosling Outsourcing India Call Quality Analyst Salary 1 - 3 years exp. (4 salaries)	₹2.1 L/yr - ₹3.3 L/yr 7% less
Globiva Call Quality Analyst Salary 3 years exp. (3 salaries)	₹2.1 L/yr - ₹2.4 L/yr 21% less

Call Quality Analyst salary at Provana ranges between ₹2.5 Lakhs to ₹3.1 Lakhs per year for employees with experience between 2 years to 3 years. Salary estimates are based on 2 latest salaries received from various employees of Provana.

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Salary related reviews for Provana

Process Associate in Noida Sector 15

Finance & Accounting Department

4.0

• posted on 16 Jun 2022

3.0

for Salary and Benefits

Likes

Being a fresher, Provana assures me best learning experience, providing deciplined Corporate work culture.

Skill development - Good

+3 more

Dislikes

My learning experience so far is good, but the salary is low as compared with the efforts we put every single day.

Process Associate in Noida

Loan Department

4.0

• posted on 25 May 2020

4.0

for Salary and Benefits

Likes

The one thing which I like about provana is Ontime salary , not delayed.

Salary - Good

+1 more

Dislikes

The one thing which I dislike about provana is there is no job security for new joiners, if any economic disater occur, they will primarily kick out new joiners.

Promotions - Poor

Team Lead in Noida

TL Department

1.0

• posted on 08 Jun 2019

1.0

for Salary and Benefits

Likes

Lication

Dislikes

Hiring criteria is worst... They take multiple rounds to take candidate with minimal salary with all field expert (quality, trainings, transition, Team Management,) keep candidates on hold for long. When it comes on salary discussion they won't get back to you. Why to wate people time n energy when you know what was candidates prior salary.

Salary - Bad

+6 more

Senior Associate in Noida

Finance & Accounting Department

5.0

• posted on 27 Jul 2019

5.0

for Salary and Benefits

Likes

Tere are a lot of things to learn and growth opportunity is very high and the compensation & benefits are very good.

Salary - Excellent

+5 more

Dislikes

There are not much points to dislike this company but only thing that I would like to mention here is the work culture is not very good.

Team Lead in Noida

Subject Matter Expert Department

1.0

• posted on 08 Aug 2017

1.0

for Salary and Benefits

Likes

1. Location of the office is perfect- near Noida sector 15 metro station. 2. Good for freshers to learn. 3. Easy to get leaves

Dislikes

1. Salary is low. 2. Appraisal is bad. 3. Management is worst, they do not walk the talk and make fake promises 4. There is no structure of allocating work, anybody is asked to do anything, moved to different roles suddenly without discussion. 5. HR hires new employees by giving an incorrect job description. Upon joining the employee comes to know about the exact role.

Salary - Bad

+6 more

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Provana Call Quality Analyst Salary FAQs

How the salary growth look like for a Call Quality Analyst at Provana in India?

The salary growth for a Call Quality Analyst at Provana depends on factors such as experience, performance, and promotions. On average, a Call Quality Analyst can expect the following growth trajectory at Provana:

Experience	Average Salary Range
2 years	₹2.0 Lakhs to ₹2.5 Lakhs per year
3 years	₹2.9 Lakhs to ₹3.7 Lakhs per year

and so on.

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Provana Call Quality Analyst Salaries

Provana Call Quality Analyst salary in India ranges between ₹2.5 Lakhs to ₹3.1 Lakhs. This is an estimate based on latest salaries received from employees of Provana.