Principal Global Services Senior Customer Service Associate salaries in India

Likes

I did like the culture of PGS before 3 year. Now in these days the function has been changed and only the relationship with our manager and understanding that is good.

Dislikes

...payment method and the promotion structure. PGS have a term that called Prinpay. That means you have to keep your 10% of salary deposited to company till a financial year. Once that year ended then you will receive the amt from that 10%. It depends on your and companies performance. That means you will never get your entire 10%. You will always received an X amt from that 10%. And they also called it as performance incentive.

Likes

Company culture is little good here. Relaxed life its recommended for people who want to retire at such office. medical insurance, transport facility, infrastructure is appreciable. Few people at principal are like diamond.

Dislikes

...c by theirs politics the themselves will not grow and will not let anyone grow. Less Pay- very less pay as compared to competitors. Night shift is mandatory for operations people, and Night Shift allowances are less.

Likes

Company gives very good compensation to their employees. Work life balance is also good.Management team is very employee friendly. Managers and teammates are very supportive. Company has a user-friendly portal for their employees. Overall very good company to work.

Dislikes

Company has changed their notice period policy. Notice period is of 3 months. IJP opportunities are very less in my project. Carrer growth is very less. On site opportunities and business trips are only for higher management.

Likes

When I was working there its medical insurance and transport facility were was very good

Dislikes

...t Performance team. Their managers are useless, and use PIP to fire employees 6. DO NOT join even if you are getting the best or your dream package/CTC

Likes

>Salary is good for freshers >hikes are constantly 2 digit >work life balance >no layoffs -great job security >stress free work environment >work culture >permanent wfh

Dislikes

>fewer leaves compared to other companies(18 paid , 8 casual,10 festival)