Praxis Services Customer Care salaries in Gurgaon / Gurugram

Likes

Salary is always on time. Your leave request are 99% entertained if you request 7days prior. Fixed working hours.

Dislikes

The HR department is so unprofessional. Especially Ruc_ika Oberoi (HR). She is such an unprofessional lady; she doesn't even know how to talk in a professional manner. Now in the office. Once I shared my feedback with AM. HOD about my process (Vi*Tara), it was just honest feedback on how they could improve the process. I didn't get any acknowledgement of that, and additionally, I was mentally harassed by one of the supervisors (NB). He used to say, "Sudhaar liya process... Teri English... Tere saare mail padhe Maine... Bht mail mail khena aata h tujhe... Tujhe kya lagta h humko kuch pta nhi lagega. Tere saare mail h humaare paas forwarded hai (this happened for almost 2 months). I just shared my honest feedback, but I don't know why this was mentioned by AM to the floor supervisor and especially him but i believe he must have shared this with process manager and she must have told to that crap Nemesh Babbar save your company throw him out he is a toxic personality he give mental harassment to people and i don't know how he is even eligible for a supervisor role that guy doesn't even know how to talk. He used abusive language in the office. He mentally harassed me so much that I knew I wouldn't be able to continue here anymore. It's not only me who has a problem with that guy; 80% of the employees on the floor have the same issue, but no one has raised any complaint because everyone knows he is a favourite of Ma_oti.(process manager).

Likes

There is nothing in this company which I like.

Dislikes

1. Work Management: work Management of this company is totally poor, here you have to face internal politics, baised nature of managers and poor management. Managers are totally baised they give preference to selected person only "basically unko jo chatt-te h managers ki humesha". Management work of this company is totally terrible, every company provide weekly orr monthly roaster but here our manager provides roaster on day basis where in which he does modification as per their chattu friends preference. 2. Transport system: transport system is totally poor, yes they provide cabs upto delhi mid but you have to wait for cabs for so long after office and if you miss cab or you want to cancel cab then they deduct money from your salary. 3. Salary & growth: Here you will not get salary of what you deserve and growth is very less for ex: they provide you appraisal of senior associate after one year and they will only increase salary upto 1500-2000only.

Likes

Just salary is good

Dislikes

Job security is nothing here they laid off people within 1 week after lockdown started and management is just political party types just support those who are their yes sir for everything.

Likes

... thing for me because in current scenario no one want to go out from there home. They are cut the some amount from my salary but its fine still i have job. Its perfect not an issue with work with praxis

Dislikes

nothing i dislike

Likes

...oint of view. When the CEO was around the work culture was completely different. For a fresher, the salary is amazing. They provide you with cabs to and from the office. Company policies were great.

Dislikes

There were times when a supervisors, who in General were great at handling stress, occasionally would take their frustrations out on employees. For a fresher, that can be challenging. The supervisors should be pulled out and trained bi-yearly on how to motivate employees.