PolicyBazaar Customer Support Agent salaries in India (Updated 2025)

Likes

Salary hike and appraisals are good

Dislikes

The work culture and management is very bad . To be honest they support there favourite people, only they grow and people who work hard have no value here to be honest ,sending female employees home late they don't care about women Safety , no cab facility The chances are more for promotion but only if you gel well with seniors

Likes

I like only my work nothing else because seniors are not supportive, sometimes I faced it's very hard to take breaks even if we need to go for lunch and there is too much call flow, seniors are just like that we don't care it's are duty to not to drop a single call in between employees are facing hustle to take breaks, we need to ask 1000 times and if employees mark break in their system without asking so senior mark an email against him or her, and max times I personally felt that seniors have something personal in there Head for me because they never ever allow me for any break, I always have to ask 10-15 times then these people are like "ok you can go". I've some medical issues, and I always ready to provide my medical doc. But my senior is like " this is not valid, anyone can make this *means if I'm providing a doc. Even it is single page but Dr's stamp is there then after, they always have some problem and work culture is also got worst these days.

Dislikes

...home because there is work flow and this extra time never consider as over time. They are planning for how to cut salary of employees but also not planning how to increase salary. I'm submitting this but please don't discover my name anywhere coz no one wants to speak about al these things.

Likes

Now I don't like anything in pb because now company is only explotating employees. Not giving there hard work money be giving issues.

Dislikes

No value for hard work, too much deduction in salary , no work life balance, too much pressure, bas work culture, harrasment by leaders, no leaves ,over all now company is not for work, it's only place for being exploited.

Likes

Policybazaar.com is the great company because salary and incentive is too good and good platform for freshers.I will always feel that one time I was a part of this company

Dislikes

Culture and environment is not good, there is no value of honest and discipline people

Likes

I owe my life to it. Our company is good if someone wants to work without distraction. If you have a lot of expectations from your life but you are not ambitious and you are not willing to put efforts than don’t even think to join it. But if you dare to work out of your comfort zone without being allied to gossips and all the stuff then this is heaven. Our CEOs vision has envisioned my life that’s why I am so optimistic and positive about my company. I do my job as I am running my own business. The managers are not the bosses they are like my elder brothers.

Dislikes

It can be ignored after having so much. Few issues I don’t even pay attention towards them