Pocket FM Customer Success, Service & Operations Department Salaries in India

Likes

It was work from home, and the workload was do-able

Dislikes

...r leadership values and skills. The associates and management aren't supportive. Poor salary, and on top of that they don't pay on time.

Likes

WFH Salary at 1st of the month.

Dislikes

Hiring and firing, humiliation from manager without any reason, unpleasant surprise with immediate termination without any reason or notice, in the name of contract pick level of exploitation. No personal growth, No quality audio production. Most of everything politics in work place.

Likes

I got a decent salary but most of my colleagues were highly underpaid.

Dislikes

The culture is very toxic. I worked for hindi content team as an Audio Engineer and i was expected to work and have no opinions. Every time I would raise a question or disagree, the managers would go on a frenzy about team work and hard work. The engineers with the least experience are made your leads just because they are easy for the managers to control. All creative roles including writers, editors and audio designers are treated as labour and are heavily looked down upon by the managers. Its an audio company with Audio Engineers at the bottom of the food chain. Management is very poor and their deliverables and procees changes every month. You will have no work for 2 weeks and then suddenly you will get work of 2 months and managers will ask you to complete it in 2 weeks. It’s the biggest management failure if you cant maintain a continuous and sustainable workflow. You will waste so much time on pointless meetings and the managers will themselves be late. It doesnt matter if you are an expert at your role, if you cant be a yes man to the managers, you wont get promoted and will be asked to leave in the next lay off cycle- which is every 3-4 months btw.

Likes

The salary is always on time

Dislikes

Extremely rude people have no professional work culture, job security is 0 and no stability. Disrespectful and mentally torturing, employees are 'baggage' and not a part of the company and there is no respect for anyone's work. Impossible tasks are asked and yet after delivered still there is no appreciation and respect for the same. Very sad work culture, and even though all your efforts are put in it'll all go down the drain as there isn't any job security and no respect.

Likes

The freedom to be an artist, to explore up your own ideas at workplace. No authority shown by seniors and complete control over your work.

Dislikes

Suddenly they terminate people without any notice and all althought they give the salary of the notice period but disregard to the loyal employees is what is very unpleasant in the company.