Pocket FM Customer Success Associate salaries in India

Likes

1. Remote working is best 2. Salary is good as per industry standards

Dislikes

1. No Job security 2. Management states in media every now & then about downsizing teams. 3. Can't plan your personal life goals as you don't have job security. 4. Weekends work. Working beyond office hours

Likes

It was work from home, and the workload was do-able

Dislikes

...r leadership values and skills. The associates and management aren't supportive. Poor salary, and on top of that they don't pay on time.

Likes

WFH Salary at 1st of the month.

Dislikes

Hiring and firing, humiliation from manager without any reason, unpleasant surprise with immediate termination without any reason or notice, in the name of contract pick level of exploitation. No personal growth, No quality audio production. Most of everything politics in work place.

Likes

There is nothing to like here.

Dislikes

...job, but the targets are so unrealistic that you end up working on weekends too. If you don't achieve the targets they cut your salary. People can die working like this.

Likes

I got a decent salary but most of my colleagues were highly underpaid.

Dislikes

The culture is very toxic. I worked for hindi content team as an Audio Engineer and i was expected to work and have no opinions. Every time I would raise a question or disagree, the managers would go on a frenzy about team work and hard work. The engineers with the least experience are made your leads just because they are easy for the managers to control. All creative roles including writers, editors and audio designers are treated as labour and are heavily looked down upon by the managers. Its an audio company with Audio Engineers at the bottom of the food chain. Management is very poor and their deliverables and procees changes every month. You will have no work for 2 weeks and then suddenly you will get work of 2 months and managers will ask you to complete it in 2 weeks. It’s the biggest management failure if you cant maintain a continuous and sustainable workflow. You will waste so much time on pointless meetings and the managers will themselves be late. It doesnt matter if you are an expert at your role, if you cant be a yes man to the managers, you wont get promoted and will be asked to leave in the next lay off cycle- which is every 3-4 months btw.