Phoenix Medical Systems Senior Customer Support Engineer salaries in India

Likes

+ Good learning platform with ample opportunities for growth. + Engaged in research using the latest technology in medical devices. + End-to-end transparency in the company's processes. + Clear and well-defined goals for employees and teams. + Employee-friendly managers who are approachable and supportive. + Cooperative and supportive colleagues. + Dynamic team of young and innovative minds. + Flexible compensatory off (comp off) policy. + Comprehensive group insurance policy. + Company-sponsored technical training programs for skill development. + Good level of job security + Yearly bonus compensation for all employees

Dislikes

- Company policy on holding one month’s salary during the notice period. - Policy to work on alternative Saturdays

Likes

Good place for doing internships.

Dislikes

...ns not to join this company- a. Company policies - 1. You have to punch IN at 9.05 every day on time or else your salary will be deducted. ( This rule is applicable for interns also). Same applies for punch Out, if you forget your salary gets deducted. 2. Saturday and Sunday are meant to be a holiday and you get paid leave but if you take a leave on Friday and Monday then you won't be able to get those paid leaves. 3. Only national holidays and Hindu festival holidays are given. Other festivals like EID or Christmas are not considered holidays. 4. Work from home - if you do work home you get paid a half day salary. Saturday & Sunday paid leave is also half. 5. Break time - you can only take 10 mins in the morning and 20 mins for lunch. 6. Guy/girls cannot mingle during work hours, you need to take permission from your respective team for that. 7. Apparently this company pays you 10 days extra salary when you join in your 1 St month, really good gesture right. Then deduct 10 days salary when you leave(based on your latest salary not the one when you join). If you are good in math you will figure out. 8. Paid leaves - you will get your paid leave only once you complete 1 year. Till that time you will have one paid leave. 9. Notice period - 90 days notice period once you become a permanent employee, which is not accepted by any company.(Flexibility of this will depend on your project status when your leaving) 10. Bonus - you will receive only after 1st year of service. 11. Girls are supposed to wear formal dress, which do not show their body (The hr department cares for the safety of girls). Guys are supposed to come in formal dress. b. Lack of skilled people - the leaning is really good(except for the testing team) in this company as they give you a lot of responsibility and challenges, but mostly you will have to self learn as there are no seniors in this company. People are gaining a certain level of knowledge leaving this company, and there is no one to pass on the knowledge. c. Salary and hikes - entry level salary is around 10k ( testing team), 14 k (mechanical, electrical, CSE). Once you convert to any employee testing (12k), mechanical (16k), electrical(16k) and cse(23k). As far as hikes are concerned no hikes for the testing team, they mostly recruit and then fire them once the work is completed. Mechanical or electrical gets around 5k hike after you complete 1 year. d. Team management - the worst team management with no brains or structure. Apart from doing your project, expect an engineer to be a daily wage worker, sweeper and coordinator. d. Lack of respect - no respect for work or ideas you present. If you are a passionate Engineer who works for passion don't join this company as they will kill your passion. They will ask you to work overtime and don't pay you for that work. e. Company revenue - is dropping every year, this won't be good for our future. f. The rnd is located in the outskirts of chennai. So you will have to travel daily from your accommodation. If you're staying nearby you won't be able to enjoy the city life. If you are still interested in joining this company, please go ahead and all the best!

Likes

Company is well good and carrier growth also good but but very less salary and no job security and management also not good.

Dislikes

Management is not good way they treat their employees, The work pressure is very high

Likes

The learning curve is very high. Since you're included in the inception till the production of the product , the knowledge gained is very high. Colleagues are friendly and atmosphere is not bad

Dislikes

They don't care about their employees. The hike is very low. The company policies are terrible. The management are corrupt.

Likes

Well Established Products. Customer calls company person for product purhase. High quality of product. Satisfaction by product selling. Maximum market share in own segment.

Dislikes

Salary appraisal is slow. Expense not upto the mark. Often one may have to spend from own pocket.