Phoenix Medical Systems Senior Customer Support Engineer Reviews
Updated 26 Jul, 2024
Overall Rating
3.0/5
based on 2
reviews
Rating distribution
Category Ratings
5.0
Job security
4.0
Skill development
4.0
Work satisfaction
3.0
Company culture
3.0
Salary
3.0
Work-life balance
2.0
Promotions
Phoenix Medical Systems is rated
3.0 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfac
...
Read more
Phoenix Medical Systems is rated
3.0 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Service Engineer in
Jaipur
Full Time
·
Operations, Maintenance & Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 17 Sep 2023
Likes
Nothing! It was a very bad journey working with Phoenix.
Dislikes
They treat their employees like laborers and always harass them and deduct their salary without informing them.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Service Engineer in
Chennai
Service engineer Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
2.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 13 Jul 2021
Likes
Overall good
Skill development - Good
Company culture - Good
Dislikes
Nothing
Job security - Poor
Team Lead in
Sri perambathuri
Production & Manufacturing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
4.0
Job security
5.0
Promotions
4.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 16 Aug 2020
Likes
Good experience
Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Work-life balance - Good
Dislikes
Company environment
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Service Engineer in
Chennai
Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 28 Dec 2021
Likes
Every Thing is very bad. I don't like this company
Dislikes
The work culture is very bad. Seniors are very bad
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
very very bad
Work days: Monday to Saturday
(Strict Timings)
Service Engineer in
Coimbatore
Operations, Maintenance & Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
2.0
Job security
1.0
Promotions
3.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 26 Apr 2019
Likes
Salary - Good
Work-life balance - Excellent
Dislikes
Job security - Poor
Promotions - Bad
Overall Rating
Service Engineer in
Lucknow
Operations, Maintenance & Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 21 Aug 2018
Likes
Improve learning skills
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Management invoirnment
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Other Phoenix Medical Systems Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Assistant Manager Customer Support in
Chennai
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 12 Oct 2024
Likes
Management team is very supportive, we get solutions immediately for any issues.
Overall a very good company to work with and grow.
Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing as such
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Intern in
Chennai
Full Time
·
Management Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
3.0
Company culture
1.0
Work-life balance
posted on 02 Jun 2024
Likes
Every workers and Incharge are friendly and gentle
Dislikes
Some Employees throught, we are the pillar of this company, they treat others like a slave,,,sometimes workers have to work not even second sit
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Junior Design Engineer in
Chennai
Full Time
·
Engineering & Manufacturing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 14 Mar 2025
Likes
Nothing to like, simply ulter waste to even consider for me.
Dislikes
Everything, This company treat employees very bad If person respects their work then this company will make them feel bad for what they work. Company working on all 5 days a week and in alternative saturday. Checking time is 9.00 am and check out is 6.15pm for an Rnd which is in the outskirts of chennai with nearly no public transport facility.
Cabs are available but those are mini vans with lots of people non even enough space to sit in the cab and cab timings while leaving are delayed very late by the service team members. They work only while going.
The infrastructure, work culture doesn't fit the company's reputation and it's innovation. The company RnD and the management team polices seems like an ancient old garments exports companies polices doens't value people work.
The management doesn't bother about the quality of work and work life balance of employee. The Rnd has 9.15 hrs or working which is the reflection of the manufacturing plant they have. They use the word more often to showcase them and stall the RnD to work for extra long hours. They say it's because the alternative saturday are off so they compensate it by breaking it 1.15 extra hours each day in a way. Then if you consider that it's extra around 4.65 hrs in two week and 9.3 hrs in a month which is one day extra work they as us to do for no cause and benefit for employees (In general 8 hrs*6 days*2 week =96 hrs for 2 week, but here it's 9.15 hrs* 6 Days +9.15hrs*5 days =100.65 hrs for 2 week).
Rnd is powerless than the factory. Factory people are united and they have their own benefits. RnD people are not supported enough and they are not paid enough.
The whole companies runs only on internship doing college people. Because they won't recognise and give proper hike or promotion to the people who work hard enough to achieve things to happen. If person completes the project they fire them or demotivates them by not providing proper recognition to the person who worked by good salary and retain the person. Instead they hire 2-3 interns whithout any prior knowledge and fresh to work environment who are ready to work for 10k on the same and those people do some jugaad work with what they know and able to do and management approves that too.
Don't go for intern here you can't learn anything properly. It waste of time and energy to spend with them.
No initial training or proper training to start the work the interns dive directly to the projects without knowing anything and end up with something to show as a project.
The mangers are very bad they won't do for their employees they won't retain the good one they hire bunches of interns to continue the work and destroy the technology created by someones hard work. No proper KT given by previous employees.
The infrastructure is very bad. Having RnD in some industrial estate is a big disappointment. The bathrooms are not clean and proper. Theh don't have cafeteria for food. People need to go out to get food in the industrial estate. They don't have coffe machine. They prepare coffee and tea as want we do in home in volumes and that too not good and not in proper timing. The cleaning peoples and house keeping people are also so bad that they won't do they have self-respect and leaving the job and these management call them back to work even after people leaving since giving training to housekeeping people will be not their work they feel
Management. I even think of management cares for all this dramas having interns to do actual work, less pay, no employees benefits, no hygiene washrooms and good place to have food, no cafeteria....Read More
Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Production Associate in
Chennai
Full Time
·
Operations, Maintenance & Support Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Salary
3.0
Skill development
4.0
Job security
5.0
Promotions
5.0
Work satisfaction
2.0
Company culture
5.0
Work-life balance
posted on 19 Jun 2024
Likes
Electronic works And I interested in work on the new projects
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Work-life balance - Excellent
Dislikes
I not interested to Rework
Salary - Bad
Company culture - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Junior Design Engineer in
Chennai
Full Time
·
Engineering & Manufacturing Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
5.0
Skill development
4.0
Job security
2.0
Promotions
3.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 02 Dec 2023
Likes
The learning curve is very high. Since you're included in the inception till the production of the product , the knowledge gained is very high.
Colleagues are friendly and atmosphere is not bad
Skill development - Excellent
Job security - Good
Dislikes
They don't care about their employees. The hike is very low. The company policies are terrible. The management are corrupt.
Salary - Poor
Promotions - Poor
Company culture - Poor
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Design Engineer in
Chennai
Full Time
·
Engineering & Manufacturing Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 27 Nov 2024
Likes
Learning
Dislikes
Salary is not enough
More work
Promotions - Poor
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Senior Test Engineer in
Chennai
Full Time
·
Quality Assurance and Testing Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 18 Sep 2024
Likes
Good place to learn and grow our career in the Medical device field.
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Work Timing is not flexible.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Junior Design Engineer in
Chennai
Full Time
·
Engineering & Manufacturing Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
2.0
Promotions
3.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 16 Apr 2024
Likes
Learning, projects, young team, process knowledge.
Company culture - Good
Work-life balance - Good
Dislikes
Pay Hike and production followups.
Promotions - Poor
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Junior Design Engineer in
Chennai
Full Time
·
Engineering & Manufacturing Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
5.0
Skill development
4.0
Job security
2.0
Promotions
4.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 11 May 2024
Likes
Good place to learn a lot
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Dislikes
Below average pay
Appraisals takes time
Salary - Poor
Promotions - Poor
Company culture - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Quality Associate in
Navi Mumbai
Full Time
·
Production & Manufacturing Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 28 Mar 2025
Dislikes
Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
Work related travel: This job involves
Travel Within City.
People also ask about Phoenix Medical Systems's Senior Customer Support Engineers
How is Phoenix Medical Systems to work for?
Phoenix Medical Systems is rated 3.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Phoenix Medical Systems is known for Job security which is rated at the top and given a rating of 5.0. However, Career growth is rated the lowest at 2.0 and can be improved. To know first hand how it is like to work at Phoenix Medical Systems read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Phoenix Medical Systems?
According to AmbitionBox ratings, Phoenix Medical Systems employees rate its salary and benefits as 3.0 out of 5. You can know more about Phoenix Medical Systems Salaries at AmbitionBox
How is the work culture at Phoenix Medical Systems?
Work culture is rated 3.0 at Phoenix Medical Systems by 1 employees. While job security is rated 5.0 and work-life balance is rated 3.0 at Phoenix Medical Systems. Read detailed reviews by employees of Phoenix Medical Systems on AmbitionBox.