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Phenom

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4.1

based on 326 Reviews

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Designation
Experience
Hyderabad / Secunderabad
Customer Success, Service & Operations

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Phenom Customer Success, Service & Operations Department Salaries in Hyderabad / Secunderabad

based on 40 latest salaries
Designation Avg Annual Salary Open Jobs

Technical Support Engineer

1 - 7 years exp. · Hyderabad / Secunderabad (11 salaries)
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₹6 L/yr - ₹16.2 L/yr

2 job openings

Product Data Analyst

3 - 5 years exp. · Hyderabad / Secunderabad (5 salaries)
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₹3.2 L/yr - ₹4.9 L/yr

Technical Lead

7 - 9 years exp. · Hyderabad / Secunderabad (3 salaries)
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₹10.8 L/yr - ₹25 L/yr

Customer Success Manager

22 - 23 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹18.9 L/yr - ₹24.2 L/yr

Product Integration Engineer

3 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹7.1 L/yr - ₹9.5 L/yr

Support Engineer

5 - 6 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹7.7 L/yr - ₹9.8 L/yr

Jira Developer

1 - 2 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹2.5 L/yr - ₹3.2 L/yr

Service Reliability Engineer

4 - 5 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹8.6 L/yr - ₹10.9 L/yr

IT Operations Lead

14 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹10.3 L/yr - ₹13.1 L/yr

Team Lead

12 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹10.8 L/yr - ₹13.8 L/yr

Senior Technical Support Engineer

5 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹9.8 L/yr - ₹13 L/yr

Assistant Manager Operations

4 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹8 L/yr - ₹10.2 L/yr

Technical Support Manager

13 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹29.7 L/yr - ₹37.9 L/yr

Technical Solution Manager

7 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹16.9 L/yr - ₹21.6 L/yr

Release Manager

13 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹27.3 L/yr - ₹34.8 L/yr

1 job opening

Technical Solutions Engineer

7 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹12.3 L/yr - ₹15.8 L/yr

Enterprise Customer Success Manager

14 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹18.9 L/yr - ₹24.2 L/yr

Product Quality Analyst

1 year exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Engagement Manager

16 years exp. · Hyderabad / Secunderabad (AmbitionBox Estimate)
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₹18.7 L/yr - ₹23.9 L/yr

Last Updated: 24 Jan, 2025

Top trending discussions

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Salary Discussions, Hike & Promotions
2w (edited)
a senior quality lead
Offer letter - Accepted
Hi, I'm currently drawing a salary of 27.7 (25.3 is fixed) LPA in my current organization and I got a new offer for 39LPA (33.3 is fixed and 1L joining bonus total 40) I'm almost going to complete by 2 years in my current organization and overall I have 11 years experience as QA. How do you rate this salary jump?
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Salary related reviews for Phenom

3.8

Rated by 14 employees for salary & benefits

Product Development Engineer 1 in Hyderabad / Secunderabad

Full Time

 · 

Engineering - Software & QA Department

1.0
  •  posted on 24 Dec 2024
1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

...hey are working. Work culture is so fast paced that priorities change every day. Offers very less salary for the type/amount of work they ask you to do. Don't have any perks

read more
  • Salary - Bad
    +4 more

Product Development Engineer in Hyderabad / Secunderabad

Full Time

 · 

Engineering - Software & QA Department

2.0
  •  posted on 02 Dec 2023
3.0
 for  Salary and Benefits

Likes

You'll learn new things in your journey. Supporting team.

  • Skill development - Good
    +2 more

Dislikes

Very minimal or no salary hike. Dismissed yearly bonus in the name of cost cutting. Cancelled all the office parties and team outings and team dinners. Started micromanaging. No hybrid model. Need permission for every single leave.

read more
  • Promotions - Bad
    +2 more

Software Development Engineer 1 in Hyderabad / Secunderabad

Full Time

 · 

Engineering - Software & QA Department

1.0
  •  posted on 14 Jul 2023
1.0
 for  Salary and Benefits

Likes

Nothing much, You will be considered for job even if you are from tier 3 college and non it, but too much micromanagement,

read more

Dislikes

... during hikes even if they work hard, you may be working 24*6 per week atleast, If You get a salary less than 8 is a big injustice save yourself

read more
  • Salary - Bad
    +5 more

Product Development Engineer 1 in Hyderabad / Secunderabad

Full Time

 · 

Engineering - Software & QA Department

2.0
  •  posted on 03 Nov 2023
3.0
 for  Salary and Benefits

Likes

Coding new features

  • Work satisfaction - Good

Dislikes

...during notice period. Some people go on 10 days leaves, some go for 1 day leave. Even though you take sick leave, salary gets deducted. - Mentorship is lacking to some extent. Or sometimes biased mentorship is observed - tech-stack is sometimes decided on the fly

read more
  • Company culture - Poor

Engineering Manager in Hyderabad / Secunderabad

Full Time

 · 

Engineering - Software & QA Department

5.0
  •  posted on 20 May 2023
4.0
 for  Salary and Benefits

Likes

Good pay for important roles. Great people CEO mindsight Autonomy at work

read more
  • Salary - Good
    +5 more

Dislikes

Few people who started when the company is relatively small and paid less are not great technically, hiring standards are now raised. So it is mix of both type of people for similar roles causes some friction

read more
see more salary related reviews

Phenom interview questions by designations

Product Development Engineer (6)Software Engineer (3)Software Engineer Trainee (2)Quality Assurance (2)
View all 34 interview experiences

Know more about Phenom Hyderabad / Secunderabad

More about working at Phenom

Phenom Salary FAQs

How much does Phenom pay per year?
The average Phenom salary ranges from approximately ₹2.9 Lakhs to ₹3.2 Lakhs per year for a Data Curator and ₹40 Lakhs to ₹96 Lakhs per year for a Director. Salary estimates are based on 40 Phenom salaries received from various employees of Phenom. Phenom employees rate the overall salary and benefits package 3.8/5 stars.
What is the highest salary in Phenom?
The highest-paying job at Phenom is a Director with a salary of ₹40 Lakhs to ₹96 Lakhs per year. The top 10% of employees earn more than ₹27.32 lakhs per year. The top 1% earn more than a whopping ₹69 lakhs per year.
What is the minimum salary in Phenom?
Minimum salary at Phenom depends on the role you are applying for. For Product Data Analyst the minimum salary is ₹2.7 Lakhs to ₹5.2 Lakhs per year, and for Data Analyst the minimum salary is ₹3 Lakhs to ₹6.5 Lakhs per year and so on.
What is the salary package for freshers in Phenom?
The average salary at Phenom for freshers varies from ₹4.5 Lakhs to ₹11.2 Lakhs per year for Product Development Engineer and ₹7.2 Lakhs to ₹12.4 Lakhs per year for new Product Development Engineer.
What is the notice period at Phenom in Customer Success, Service & Operations Department in Hyderabad / Secunderabad?
According to AmbitionBox, 38% of the Phenom employees in Customer Success, Service & Operations Department in Hyderabad / Secunderabad reported a notice period of 3 Months, 25% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 32 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Average annual salary in Customer Success, Service & Operations department at Phenom , Hyderabad / Secunderabad is INRunlock blur . Salary estimates are based on 40 Phenom latest salaries received from various employees of Phenom.

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