Paytm Customer Success Manager salaries in India

Likes

How easily they deceive the employee. They will show you the moon, stars, and the sun during onboarding. And I don't see anything good. Oh, I just remembered, they were teaching how to fool people properly.

Dislikes

...ive such a high target that you'll be completely exhausted trying to achieve it. And the biggest thing is, there’s no fixed salary at all. Even that, if the employee has worked between the 15th of the previous month and the 15th of the next month, only then will the salary come; otherwise, it won’t. An employee who joins between the 1st and 5th of the month is out of luck they definitely won't get their salary because they won’t be able to complete the target in just 10 days. Even if you work the whole month, you still won’t get paid. Because it will take 4-5 days just to understand the work and to get product knowledge. It's laughable, during onboarding they’ll say there's no work pressure here, that they don’t put pressure on anyone. But how can you not give pressure when you don't even pay the salary. No uniform, no sense of dressing, anyone can wear anything and go. The senior people will probably be sitting and talking while chewing gutka. No work no pay

Likes

Good working nature and atmosphere.

Dislikes

There is no fixed salary for FSCs, because of this FSCs leave work for 1 month and because the salary is not reduced, FSCs are scolding TLs with bad words. QR teams should have only QR and SB sale, if FSCs are freed soon to achieve all targets. TLs are required to hire every month.

Likes

I don't like anything we are off role no Salary on time No rules and regulations for us

Dislikes

So many things No fix Salary No rules and regulations Deduction in Salary every month if u have any penalty or customer no use paytm edc machine No leave No pf no insurance

Likes

Nothing to like

Dislikes

1.No salary have to pay from our pocket for courier expenses 2. Petrol expenses zero have to travel daily 60 to 70kms market visits but no day allowances and no petrol allowances 3. Unreachable targets 4. They are always hiring

Likes

Nothing to like about such a disgusting company sorry to say. There are so many start ups and small Indian companies are there, but no one like Paytm. I wish no one join them! There isn’t any job security and company culture and company ethics!

Dislikes

... smears time. Ask meeting in 9:30/10:00pm most of the days. 3. Horrible payout. Hire unemployed young boys and offered 10-15k salary, after completion of month their payout is like 4-5k, that too without prior heads-up that this must hefty amount they are going to deduct. Eventually the young boys leave and then they questioned team lead and forced to resign or else they theater to terminate. 4. Poor management. No one is there to listen to the employee. They never take care of employees health nor they take any action. Weather it is HR or Higher management, no one is ready to listen any issues that people are facing on ground. 5. No Holiday. Force people to work on ground till 10/11pm. No Sunday neither any national holiday they follow. They only believe in threating people to terminate to make them work. 6. So many deserving people lost their job in seconds that too without any reason. So many young adults lost their hard earned money. Most importantly they do not document any of these things in their records. Nor in mail neither in any papers. 7. In today’s world and in such strict ethics scenario, how this company is performing inhumanity, unethical behaviour and tolerance towards this entire situation, is very very strange and heartbreaking! No one raise their voices. No one could do anything. But I must say other fintech companies are doing so so much good in terms of all this things!