Paytm Customer Service Manager salaries in India

Likes

Only Good thing is it's on roll and you get salary on time.

Dislikes

Upper management is so dominant and the whole team work on crisis everyday. You never know when you will be fired. They asked to work on Sundays as well without any extra pay. Leave is just a dream

Likes

There is noting to like in Paytm.

Dislikes

There is no growth in Paytm you will do the hard-work but they are not going to pay the same. Low salaries more work due to there internal policies they are not going to survive. They already break RBI rule like three times.

Likes

Nothing

Dislikes

...pecialy from east region, they even dont know what is written in the HR policy.. They penalised the field staff just not to pay their salary and to get free work them. TL and ASM of QR devision.. are not allowed to enter offices.. They start their day from 5.30am.. and end thr day at no time.. No family life.. if u work with paytm... you are not allowed to have your family.. Such a horrible experiance i have..

Likes

How easily they deceive the employee. They will show you the moon, stars, and the sun during onboarding. And I don't see anything good. Oh, I just remembered, they were teaching how to fool people properly.

Dislikes

...ive such a high target that you'll be completely exhausted trying to achieve it. And the biggest thing is, there’s no fixed salary at all. Even that, if the employee has worked between the 15th of the previous month and the 15th of the next month, only then will the salary come; otherwise, it won’t. An employee who joins between the 1st and 5th of the month is out of luck they definitely won't get their salary because they won’t be able to complete the target in just 10 days. Even if you work the whole month, you still won’t get paid. Because it will take 4-5 days just to understand the work and to get product knowledge. It's laughable, during onboarding they’ll say there's no work pressure here, that they don’t put pressure on anyone. But how can you not give pressure when you don't even pay the salary. No uniform, no sense of dressing, anyone can wear anything and go. The senior people will probably be sitting and talking while chewing gutka. No work no pay

Likes

Good working nature and atmosphere.

Dislikes

There is no fixed salary for FSCs, because of this FSCs leave work for 1 month and because the salary is not reduced, FSCs are scolding TLs with bad words. QR teams should have only QR and SB sale, if FSCs are freed soon to achieve all targets. TLs are required to hire every month.