ParcelHero Senior Customer Service Associate Salaries by 3 Employees (Updated 2025)

5 - 6 years exp.

₹4.1 Lakhs - ₹4.9 Lakhs

Low Confidence

Salary of majority employees

30% more than the average Senior Customer Service Associate Salary for 5 - 6 years of experience

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Last Updated: 16 Mar 2023

Companies similar to ParcelHero for Senior Customer Service Associate

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GATI-KWE Senior Customer Service Associate Salary 3 - 6 years exp. (12 salaries)	₹1.9 L/yr - ₹3.2 L/yr 40% less
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iEnergizer Senior Customer Service Associate Salary 1 - 6 years exp. (82 salaries)	₹1.7 L/yr - ₹6 L/yr 21% less
Wipro Senior Customer Service Associate Salary 1 - 6 years exp. (52 salaries)	₹1.3 L/yr - ₹5 L/yr 20% less
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HCLTech Senior Customer Service Associate Salary 1 - 5 years exp. (35 salaries)	₹1.8 L/yr - ₹6 L/yr 17% less
TCS Senior Customer Service Associate Salary 3 - 10 years exp. (32 salaries)	₹3 L/yr - ₹7.2 L/yr 12% more
Cognizant Senior Customer Service Associate Salary 5 - 10 years exp. (13 salaries)	₹3 L/yr - ₹6 L/yr 2% more
ICICI Bank Senior Customer Service Associate Salary 1 - 6 years exp. (7 salaries)	₹3.2 L/yr - ₹3.9 L/yr 23% less
Infosys Senior Customer Service Associate Salary 3 - 6 years exp. (7 salaries)	₹2 L/yr - ₹5.5 L/yr 24% less
Jio Senior Customer Service Associate Salary 1 - 5 years exp. (7 salaries)	₹2 L/yr - ₹3.1 L/yr 49% less
Genpact Senior Customer Service Associate Salary 0 - 6 years exp. (4 salaries)	₹2 L/yr - ₹3.5 L/yr 43% less
Axis Bank Senior Customer Service Associate Salary 2 - 5 years exp. (4 salaries)	₹2.1 L/yr - ₹3 L/yr 43% less
IBM Senior Customer Service Associate Salary 3 - 7 years exp. (3 salaries)	₹1.8 L/yr - ₹3 L/yr 51% less

Senior Customer Service Associate salary at ParcelHero ranges between ₹4.1 Lakhs to ₹4.9 Lakhs per year for employees with experience between 5 years to 6 years. Salary estimates are based on 3 latest salaries received from various employees of ParcelHero.

Experience wise ParcelHero Senior Customer Service Associate salaries

Last Updated: 16 Mar 2023

Experience	Avg Annual Salary
5 years (AmbitionBox Estimate)	₹3.8 L/yr - ₹4.9 L/yr
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6 years (AmbitionBox Estimate)	₹4.4 L/yr - ₹5.6 L/yr

Similar Designation salaries in ParcelHero

Customer Service Associate Salary

(4 salaries)

₹3.1 L/yr - ₹6.28 L/yr

Senior Customer Service Executive Salary

(AmbitionBox Estimate)

₹3.7 L/yr - ₹4.7 L/yr

Customer Service Executive Salary

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₹3.5 L/yr - ₹4.2 L/yr

Customer Care Executive Salary

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₹2.8 L/yr - ₹5.5 L/yr

Senior Analyst Salary

(AmbitionBox Estimate)

₹3.7 L/yr - ₹4.7 L/yr

Team Lead Salary

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₹4.5 L/yr - ₹5.8 L/yr

Analyst Salary

(AmbitionBox Estimate)

₹3.3 L/yr - ₹4.3 L/yr

Salary related reviews for ParcelHero

Customer Support Executive in New Delhi

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 14 Jun 2024

2.0

for Salary and Benefits

Likes

Only thing to lile was they gave their own system. Nothing else to like.

Dislikes

Too small of a company. They only have work in the end months of the year (because of Christmas, high quantity of parcels are shipped). They only hire for this period and after that is done, you will be "unfortunately let go" from the job, for which they will be "devastated". And you will be left with questions from the next company as to why you were let go from a company in 5 months only. It must be your fault and you must not be reliable. Look, join here only if you want a temp job and there are no other options at all. Take 2-3 months salary and leave to find a better job. This has happened to me, and the very next year to my friends who worked there. Yearly they hire in August and fire in January. Yearly.

Operations Executive in New Delhi

Full Time

Operations and Customer service Department

5.0

• posted on 03 Mar 2019

3.0

for Salary and Benefits

Likes

I was very much comfortable working under my manager Karandeep, he was the real hero in some points of time and the work environment created by him was so supportive. I was nominated by him for growth opportunities and he does same for every employee as per theri skills..

Dislikes

It was just about some growth aspects which I was waiting for and it was getting delayed.

Customer Support Executive (working remotely)

Full Time

IT & Information Security Department

2.0

• posted on 16 Nov 2022

1.0

for Salary and Benefits

Likes

They will fire you within 4 to 5 months. They do not have that much business. They just hire for their busy period, ie. Christmas time and once that is over in 2 months, they will fire you. I have seen this happen multiple times.

Dislikes

See above.

Customer Service Manager in New Delhi

Customer Success, Service & Operations Department

1.0

• posted on 02 Aug 2020

1.0

for Salary and Benefits

Likes

They ask me to leave the organisation in this tough time. Though the company is earning good, still they decided of lay off just to save more money since everyone is at home they do not required an additional supervisor.

Dislikes

The office is full of politics, the seniors doesn't want to talk to you but they want the subordinates to understand what exactly they are thinking.

Operations Executive in New Delhi

Procurement & Supply Chain Department

1.0

• posted on 22 Jul 2021

1.0

for Salary and Benefits

Likes

Do not go there for a job. Manager is harassing employees in every stage. No skill development. You have to do chatugiri if sustain there. No value of hard work there.

Dislikes

Manager behaviour is worst towards employees. And boss also cannot hear any word against manager. So you can do nothing if any issue persist. No HR and no Admin there. I left the job on 12th March 2021 and now it's 22 July 2021 and I did not yet received my experience letter.

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a senior consultant

Retention offer

Hello, Current offer from CG - Total 21.5L, fixed as 19.4 and rest bonus Retention offer from Deloitte - Total 19.1, fixed as 15.5 and rest bonus (4L) I understand the offer is less but my manager explained that Deloitte's hikes are better in the market and on an average, I can get 15% every year with good performance. The same hikes in CG are around 5-6% so financially, my salary growth will definitely be more in Deloitte. Please give me suggestions. I have good management and projects in Deloitte with WLB but I would like to have some perspective on offered CTC too

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ParcelHero Senior Customer Service Associate Salaries

ParcelHero Senior Customer Service Associate salary in India ranges between ₹4.1 Lakhs to ₹4.9 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 ParcelHero latest salaries received from various employees of ParcelHero.

ParcelHero Senior Customer Service Associate salaries in India

Companies similar to ParcelHero for Senior Customer Service Associate

Latest annual salaries shared by ParcelHero Senior Customer Service Associate

Experience wise ParcelHero Senior Customer Service Associate salaries

Similar Designation salaries in ParcelHero

Salary related reviews for ParcelHero

Customer Support Executive in New Delhi

Operations Executive in New Delhi

Customer Support Executive (working remotely)

Customer Service Manager in New Delhi

Operations Executive in New Delhi

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