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3.3

based on 3.5k Reviews

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Oyo Rooms Head Contact Center salaries in India

Annual salary range
12 - 13 years exp.
₹10.9 Lakhs - ₹13.9 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
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Last Updated: 10 May 2024

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Head Contact Center salary at Oyo Rooms ranges between ₹10.9 Lakhs to ₹13.9 Lakhs per year for employees with experience between 12 years to 13 years. Salary estimates are based on 2 latest salaries received from various employees of Oyo Rooms.

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Salary related reviews for Oyo Rooms

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 13 Jun 2023

3.0
 for  Salary and Benefits

Likes

Ontime salary and independency

Dislikes

1. They do not respect tanure. They'll fire you anytime. 2. No job security 3. They don't respect returning mothers 4. They'll hold appraisal and promotion if a lady is pregnant 5. Old timers should be respected

read more

Full Time

 · 

Strategic & Top Management Department

2.0
  •  posted on 16 Jan 2023

2.0
 for  Salary and Benefits

Likes

On time salary. Good HR support. You may find good talented people in your colleagues.

read more

Dislikes

Product team is filled with business folks who are puppets of business teams. Focus is on pleasing seniors instead of asking and doing right things. Incompetent managers across the board will just micromanage and on asking questions will say things like It’s above your pay grade. Oyo laid people for like 3 times. Product vision is not at all clear they just here to make money by rolling hotel owners and giving low standard services to customers. Too much politics among the teams for visibility. Unnecessary pressure for presenting in large groups w/o any need for that. Non sense processes like BRP etc where you present some random quarter plan and hardly adhere to it. You will learn how to navigate hierarchies, but not sure you will learn anything about product thinking, vision, strategy etc. Place is filled ex McKinsey and consultants who think they can do everything and all that they do is putting up slides PPTs without producing and real work. This place is for Yes men and who want to jeopardise their health, mental health, family time and job security. Worst place to ever work. Though you will find contrary reviews. Please mind you I left the org before layoffs happened in a matter of less than a year just because I don’t want to work at such superficial place, where you have to pretend to like the work, environment and incompetent managers.

read more

Customer Success, Service & Operations Department

2.0
  •  posted on 01 Jul 2022

1.0
 for  Salary and Benefits

Likes

- There salary credit system - Manegement process - We are not bound to call SIR or MAM to anyone 🙂 - We get the annual budget for team party 🥳 - No salary deduction for extra leaves taken (if taken) - Flexible Timing - Gym nd canteen Area 👍

read more

Dislikes

- As an employee we have no access to get discount on personal bookings - No appraisal nd benifits (incentives) since 2-3 years - No such gifts received on diwali and other festive season - Not able to balance work nd personal life

read more

Sales & Operations Department

4.0
  •  posted on 03 Sep 2020

3.0
 for  Salary and Benefits

Likes

Good Teammates, but company polices are changing frequently, Appraisals are not fair, salary is not as discussed, insentives are criteria are set very badly & keep changing. But got good knowledge with superiors & supportive

read more

Dislikes

Polices & Insentive criterias are keep changing so it's difficult to work with every impliment the changes

BFSI, Investments & Trading Department

1.0
  •  posted on 09 May 2022

4.0
 for  Salary and Benefits

Likes

Only compensation is fair at Oyo

Dislikes

The company culture is absolutely toxic. From bottom level employees to top level everyone is corrupt. There are many malpractices happening in the organization and no one really cares. They will just continue to burn investor money and try to create a good image of the company by having a poster boy leading them, with no sort of leadership experience or capability. There is extreme favoritism and dirty politics along with lack of transparency, processes etc.

read more
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Oyo Rooms Head Contact Center Salary FAQs

What is the notice period for Head Contact Center at Oyo Rooms?
According to AmbitionBox, 100% of the Oyo Rooms Head Contact Centers reported a notice period of 1 Month.This is based on 1 response on AmbitionBox in last 2 years.

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Oyo Rooms Head Contact Center salary in India ranges between ₹10.9 Lakhs to ₹13.9 Lakhs. This is an estimate based on latest salaries received from employees of Oyo Rooms.