MagicBricks Head Contact Center salaries in India

Likes

Salary on time

Dislikes

No appraisal if you are working on third party payrole like Teamlease Company culture -Politics in Contact centre and in every process No new learning after 3 months of your joining Don't expect anything from your Manager just manage by yourself, blame game is always there Product team will not provide any additional value only removals are there in product although listing base organisation so not much expectations.

Likes

Nothing much to say about likes except for salary structure to save taxes(not the salary paid) and you get to work with new technologies here.

Dislikes

No work life balance, not promoted much, not so high salary, micro management, policies which doesn't benefit employee much, toxic hierarchy, no work from home.

Likes

Good in terms of job security. Appraisals are average but for those who are already on a good package.

Dislikes

No employee friendly policy. Only good tax benefits. Most managers cry if asked for leave. Senior tech managers are not competent enough for their roles. Flexible shift timings but some managers unnecessarily asks to come before a particular time. Some people are favourites of senior managers so all the tech innovation related tasks are given to them only. Others are provided with regular tasks.

Likes

The only benefit is the Times group name (Times OF India Newspaper) and PRESS Card.

Dislikes

Pathetic culture, No clarity, Lacks upskilling culture, No team sense, Worst target setting and Variable pay structure.

Likes

Good Learning curve for 1-2 years only

Dislikes

Worst management Uneven Salary Politics by seniors and they took credit for others work. Sales oriented company not technology oriented. Managers of technology are not from technical background.