Optum Global Solutions Hyderabad / Secunderabad Senior Customer Care Representative Salaries by 3 Employees (Updated 2025)

0 - 10 years exp.

₹4.5 Lakhs - ₹7.5 Lakhs

Low Confidence

Salary of majority employees

79% more than the average Senior Customer Care Representative Salary in IT Services & Consulting Companies for 0 - 10 years of experience

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Salaries in different departments

CSR & Social Service Senior Customer Care Representative Salary 9 - 10 years exp. (AmbitionBox Estimate)	₹6.8 L/yr - ₹8.3 L/yr
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Customer Success, Service & Operations Senior Customer Care Representative Salary Fresher (AmbitionBox Estimate)	₹4.1 L/yr - ₹5 L/yr

Last Updated: 6 Sep 2024

Companies similar to Optum Global Solutions for Senior Customer Care Representative in Hyderabad / Secunderabad

Optum Global Solutions Senior Customer Care Representative Salary

0 - 10 years exp. (3 salaries)

₹4.5 L/yr - ₹7.5 L/yr

Company name	Avg Annual Salary	Open Jobs
Tech Mahindra Senior Customer Care Representative Salary 11 - 13 years exp. (3 salaries)	₹2.7 L/yr - ₹3.5 L/yr 54% less
Sykes Business Services Of India Senior Customer Care Representative Salary 2 - 7 years exp. (11 salaries)	₹3.2 L/yr - ₹4.5 L/yr 46% less
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IntouchCX Senior Customer Care Representative Salary 3 - 6 years exp. (4 salaries)	₹3.5 L/yr - ₹4.3 L/yr 39% less
UnitedHealth Senior Customer Care Representative Salary 6 - 7 years exp. (3 salaries)	₹6.5 L/yr - ₹10.9 L/yr 38% more
Synchrony Senior Customer Care Representative Salary 2 - 3 years exp. (3 salaries)	₹2.1 L/yr - ₹3 L/yr 63% less

Senior Customer Care Representative salary at Optum Global Solutions ranges between ₹4.5 Lakhs to ₹7.5 Lakhs per year for employees with less than 1 year of experience to 10 years. Salary estimates are based on 3 latest salaries received from various employees of Optum Global Solutions.

Experience wise Optum Global Solutions Senior Customer Care Representative salaries in Hyderabad / Secunderabad

Last Updated: 6 Sep 2024

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹4.1 L/yr - ₹5.2 L/yr
9 years (AmbitionBox Estimate)	₹6.8 L/yr - ₹8.6 L/yr
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10 years (AmbitionBox Estimate)	₹6.8 L/yr - ₹8.6 L/yr

Salary related reviews for Optum Global Solutions

Senior Product Analyst in Gurgaon / Gurugram

Full Time

Strategic & Top Management Department

3.0

• posted on 29 Aug 2024

3.0

for Salary and Benefits

Likes

1. Great work life balance. 2. Most of the people are good to work with. 3. Decent salary.

Job security - Good

+1 more

Dislikes

1. Very slow growth and promotions. 2. Lot of politics at senior levels. 3. Work from office is mandatory for 10 days. 4. Not very good projects to work on.

Skill development - Bad

+2 more

Appeals Analyst in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 11 Dec 2023

3.0

for Salary and Benefits

Likes

Good Culture, SME is supportive, Management is Ok "At Optum Global Solutions, I love the friendly atmosphere and how everyone works together. I feel really satisfied with my job because there's always support and chances to learn new things. Plus, knowing there's stability and job security here makes me feel valued and happy about my future with the company."

Job security - Excellent

+3 more

Dislikes

I am disappointed with salary according to my work they are not paying that much. With very slow promotion.

Claims Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 27 Jun 2023

3.0

for Salary and Benefits

Likes

Company is good to work. Company is providing good facility to their employees.

Skill development - Good

+4 more

Dislikes

...ilable outside of the office, even public transport can't reach there after 6pm. if you have to leave in emergency you have to book cab for that you have to pay more than 1k so this a challenge.

Claims Associate in Noida

Full Time

Production, Manufacturing & Engineering Department

5.0

• posted on 03 Jun 2023

3.0

for Salary and Benefits

Likes

It is a good company for freshers to work. overall nice work life balance good pay and manager are very friendly.

Skill development - Good

+4 more

Dislikes

Optum is a good company for work life balance but salary is less as compared to the other product based companies.

Claims Associate in Hyderabad / Secunderabad

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 25 Feb 2023

1.0

for Salary and Benefits

Likes

Nothing much

Dislikes

Salary hikes very low. Salary below basic level. No food allowance or any night shift allownce provided. High pressure on work to meet daily Target. No food coupons or any other benefits availble If u smoke with managers you will be in safe zone

Salary - Bad

+4 more

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Salary Negotiation in an interview

Hi, I have had a first round of interview with the company. And mentioned my salary expectations as 15- 20% from my previous LPA. But after that I feel like I have undervalued my expectations. Being in the field for 9 years with the required skill, considering the market and the prospect company is a well known builder, i should have asked more. Anyway a face to face interview is scheduled next week. How to ask them a higher salary from what I have mentioned earlier. And how much I can ask more. Please help. Thanks in advance.

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Optum Global Solutions Senior Customer Care Representative Salary FAQs

What is the notice period for Senior Customer Care Representative at Optum Global Solutions in Hyderabad / Secunderabad?

According to AmbitionBox, 67% of the Optum Global Solutions Senior Customer Care Representatives in Hyderabad / Secunderabad reported a notice period of 1 Month, 33% reported a notice period of 15 days or less.This is based on 3 responses on AmbitionBox in last 2 years.

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Optum Global Solutions Senior Customer Care Representative Salaries in Hyderabad / Secunderabad

Optum Global Solutions Senior Customer Care Representative salary in Hyderabad / Secunderabad ranges between ₹4.5 Lakhs to ₹7.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Optum Global Solutions latest salaries received from various employees of Optum Global Solutions.

Optum Global Solutions Senior Customer Care Representative salaries in Hyderabad / Secunderabad

Companies similar to Optum Global Solutions for Senior Customer Care Representative in Hyderabad / Secunderabad

Latest annual salaries shared by Optum Global Solutions Senior Customer Care Representative in Hyderabad / Secunderabad

Experience wise Optum Global Solutions Senior Customer Care Representative salaries in Hyderabad / Secunderabad

Similar Designation salaries in Optum Global Solutions

Salary related reviews for Optum Global Solutions

Senior Product Analyst in Gurgaon / Gurugram

Appeals Analyst in Gurgaon / Gurugram

Claims Associate in Gurgaon / Gurugram

Claims Associate in Noida

Claims Associate in Hyderabad / Secunderabad

Optum Global Solutions Senior Customer Care Representative Salary FAQs

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