OnProcess Technology Customer Care Associate Salaries by Employees (Updated 2025)

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₹2.9 Lakhs - ₹3.7 Lakhs

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Last Updated: 8 May 2023

Companies similar to OnProcess Technology for Customer Care Associate

Company name	Avg Annual Salary	Open Jobs
Genpact Customer Care Associate Salary 2 - 6 years exp. (6 salaries)	₹1.2 L/yr - ₹2.5 L/yr 40% less
Wipro Customer Care Associate Salary 0 - 5 years exp. (19 salaries)	₹1.5 L/yr - ₹3.5 L/yr 33% less
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Tech Mahindra Customer Care Associate Salary 0 - 4 years exp. (147 salaries)	₹1 L/yr - ₹3.8 L/yr 40% less
TCS Customer Care Associate Salary 3 - 7 years exp. (4 salaries)	₹3 L/yr - ₹3.3 L/yr 6% less
Accenture Customer Care Associate Salary 0 - 5 years exp. (11 salaries)	₹2.3 L/yr - ₹5 L/yr 2% more
Cognizant Customer Care Associate Salary 0 - 2 years exp. (5 salaries)	₹1.5 L/yr - ₹4 L/yr 24% less
IBM Customer Care Associate Salary 5 - 20 years exp. (3 salaries)	₹2.6 L/yr - ₹3 L/yr 13% less

Customer Care Associate salary at OnProcess Technology ranges between ₹2.9 Lakhs to ₹3.7 Lakhs per year for employees with 9 years of experience. Salary estimates are based on 1 latest salaries received from various employees of OnProcess Technology.

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Salary related reviews for OnProcess Technology

3.0

Rated by 1 employees for salary & benefits

Analyst in Mumbai

Full Time

Finance & Accounting Department

1.0

• posted on 10 Apr 2024

5.0

for Salary and Benefits

Likes

Salary on time.

Salary - Excellent

Dislikes

This list is huge but as I have to keep it small and specified hence I am highlighting some incidents what I came accross. 1. No proper training. 2. No colleagues support in case of learning. 3. Existing coworker's rude behaviour. 4. Toxic work culture. 5. Very unprofessional behaviour towards new joinee. SCM is one of the process which is leading by Mumbai office and that process is pathetic just pathetic. Above mentioned points are dedicated to this process only. If anyone wants to join onprocesstechnology then i would request please don't and if it is for Mumbai SCM process then surely it will become hell journey. They are currently also hiring for this process only as no one stays over there more than 1 month so they always have vacancy for this particular process only.

Skill development - Bad

+5 more

Team Lead in Kolkata

Customer Success, Service & Operations Department

2.0

• posted on 07 Jul 2021

1.0

for Salary and Benefits

Likes

The seemingly casual approach to everything allows anyone to learn anything if one is willing. Opportunity to learn and implement is enormous.

Skill development - Good

+1 more

Dislikes

Work culture, job satisfaction, feedback and appreciation is next to NIL followed by compensation and salary.

Salary - Bad

+4 more

Customer Care Executive in Kolkata

Customer Success, Service & Operations Department

4.0

• posted on 29 Jan 2021

4.0

for Salary and Benefits

Likes

Good working environment within a team coz everyone is cooperative and helpful. Appraisal is good nice bonus before Durga puja also the bonus amounts are fair enough.

Salary - Good

+1 more

Dislikes

...s or leaves also management doesn't haven't any voice to speak on agents behalf. Salary is decent but no career growth as because of partiality which is strictly followed by the management.

Job security - Poor

+1 more

Customer Service Associate in Kolkata

Customer Success, Service & Operations Department

4.0

• posted on 01 Aug 2019

5.0

for Salary and Benefits

Likes

Its a good company in all aspect. Salary on time HR policy good but there be no safe in private company as there was no job stable from last year .

Salary - Excellent

+2 more

Dislikes

Coordination between executive and upper level authority 🤫 ex teamlader manager they force sometime to do what they want politics game everywhere

Senior Customer Service Executive in Kolkata

Customer Success, Service & Operations Department

1.0

• posted on 26 Mar 2018

1.0

for Salary and Benefits

Likes

Nothing this company has doomed my career... They dont ve any planning.. Neither they respect their employee... And the management level is pathetic specially Mr. duggal...being an avp hr doesn't ve ny ideology... Good for nothing...

Dislikes

Salary structure and most important salary appraisal is worst... If some one give party out side the office premises every week then he or she will get good appraisal...

Salary - Bad

+6 more

see more salary related reviews

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New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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OnProcess Technology Customer Care Associate Salary FAQs

What is the notice period for Customer Care Associate at OnProcess Technology?

According to AmbitionBox, 100% of the OnProcess Technology Customer Care Associates reported a notice period of 2 Months.This is based on 1 response on AmbitionBox in last 2 years.

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OnProcess Technology Customer Care Associate Salaries

OnProcess Technology Customer Care Associate salary in India ranges between ₹2.9 Lakhs to ₹3.7 Lakhs. This is an estimate based on latest salaries received from employees of OnProcess Technology.