Odessa Customer Success, Service & Operations Department Salaries in Bangalore / Bengaluru

Likes

... of opportunities to learn and grow and the team is always there to back you up. they pay is fair, and it has a great work atmosphere.

Dislikes

Coordinating meetings with a hybrid setting is tricky sometimes.

Likes

Good % hike while offering a job. However, once they find anyone with less pay with more years of experience, they will revoke the offer even 2 days before the joining date. one of my teammate got fired just because they found a new replacement with less pay. many of XAAS team VPs were fired because they questioned on estimation reduction plan of Management.

Dislikes

hire and fire structure. almost all team works like 12 hours + per day and 6 days week . company over commits to clients then with half of resource they struggle to complete the work with bad quality. if any one question on the estimation then they should be ready to be fired

Likes

Work life balance, flexible working hours, good salary. Good people

Dislikes

Over committing by leadership without actually knowing the efforts needed. Process are not well in place. Less resources more work they want

Likes

Ever since the change in the management the company is the epitome of unstable. Not only is your job security at risk but also your compensation.

Dislikes

There’s a huge , an absolute appalling pay parity issue in the organisation for each role which creates such a negative atmosphere for employees to work but the company doesn’t seem to acknowledge it. It’s unfortunate to see such a negative shift in the organisation dynamic from what it used to be.

Likes

The company is open to let you design your own development arc. The office is really cool and they pay well. The food and snacks are on the house. They provide ample opportunities for skill development in a limited tech stack.

Dislikes

Company has platform and project teams. Project teams are mostly created for delivery to various clients and as such are always on a tight schedule. Upper management over commits the deliveries and thus puts pressure on the delivery units. The tech-stack is limited and obsolete. There is nothing to learn after a year. The product-project layering makes it difficult to achieve something new for the project teams on their own.