NIIT Customer Care Specialist salaries in India

Likes

Employees training and development plan is very nice. Work life balance is there. Timely review and promotion based on performance

Dislikes

Pay should be little more as per roles and current industry standards

Likes

It's okay to work in NIIT if you are not looking forward for high salary and promotions. For first timers, it's a good learning experience but for others with experience, NIIT do not give good salary packages as compared with other companies.

Dislikes

Work life balance is okay kind of. Ways of how management should work is not here at all. They love micro managing everything. Senior management loves to give you hard time.

Likes

...submission and scores. I got lots of client appreciations still the hike was 0%. They are okay in letting their employees go if they ask for salary hike. One person is required to do the work of 4 people. Workload is too much and you are at your manager's discretion. If he tells the management you are doing good work you are good even when you don't work at all and if he doesn't like you he will tell the management you aren't good. They would believe him. Bad management. Project managers are biased and only favor the gals who come to office loaded with make up.

Dislikes

Management, Workload, No work life balance, No or very low appraisals, very low salary, too much work. No regards for client feedbacks.

Likes

The most thing I liked about this company is the work Life balance

Dislikes

...isgusting Overall the company police is good but on hirercy level it goes worst. The salary is not worthy according to the work I have been done

Likes

Salary on time nothing else.

Dislikes

Promotion - forgot about it they will increase Target not salary if u will get promotion. Management makes unrealistic plan without any analysis.Management people only busy in showing there work not interested to implement. If someone will spent more time he will spoil his career. Nothing to learn here and grow.