Nibav Lifts Senior Customer Service Associate salaries in India

Likes

- Good environment for learning - Helpful colleagues - Caffeteria

Dislikes

- Attendance rules are very shady, due to this you might receive salary with a cut or even half salary based on timing and HR closeness to you - Management could be well defined and structured - Department coordination can be much better, mostly absent - Family run business power dynamics which is reflected inside work culture which is very toxic - Unstable job security both for sales and non-sales - Unecessary time rules just to hinder your breaks (most of the time) - Full working day on alternate Saturday's (totally unecessary) - Long working Hours (10 hours), so forget work life balance most of the time

Likes

They only provide food for the afternoon, but most of the time, food was not available if you didn't take it soon from the food area.

Dislikes

...are expected to work from 9 am to 7 pm, putting in a total of 10 hours each day. The salary is average, but there are no additional benefits. When it comes to promotion and salary increments, not everyone receives them at the same time. Some have to wait an extra 5 to 8 months after the standard one-year period. Job security is low as employees can be sent home without proper reason, which impacts work satisfaction. Furthermore, those working in departments like Quality or Training may not gain relevant experience for their positions; instead, they find themselves working long hours without meaningful development. "In my experience, I have never encountered such a negative company in my life. MY ADVICE: Hey guys, please avoid that company even if you have experience in sales.

Likes

On time salary and reimbursements.

Dislikes

Appraisal Policies, Attendance policies, Poor management on constant changes in system No skill development No Growth Regional manager who are just good for nothing here works only 4-5 hours a day and push their BDM for sales which is there own KRA. At head office in chennai company says BDM work is just to give strong and impactful presentation at client house and rest your Regional Manager (RM) will do and bring out sales by calling and following up with client and that is why RM salary and incentive are much higher than BDM. But on real ground it is the BDM who is doing everything and RM is eating incentive out of those sales and doing nothing in helping or developing the team members.

Likes

You get a full-time salary on this platform without any hassle, and along with this, many facilities are provided by the company so that you can work on how much more you can earn.

Dislikes

No drawback; nice and supportive company.

Likes

Just meeting clients.

Dislikes

Apart from Salary and Clients, if someone wants to just work only and only for salary and can be under pressure of being jobless every month it is good. Will be shared something else in the start and will be different after sometime.