NatWest Group Manager Customer Service Operations Salaries by 9 Employees (Updated 2025)

1 - 14 years exp.

₹3 Lakhs - ₹10.8 Lakhs

Low Confidence

Salary of majority employees

19% less than the average Manager Customer Service Operations Salary in Banking Companies for 1 - 14 years of experience

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Salaries in different departments

Customer Success, Service & Operations Manager Customer Service Operations Salary 1 - 14 years exp. (4 salaries)	₹3 L/yr - ₹10.8 L/yr
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BFSI, Investments & Trading Manager Customer Service Operations Salary 3 - 4 years exp. (AmbitionBox Estimate)	₹3.6 L/yr - ₹9.1 L/yr

Last Updated: 19 Sep 2023

Companies similar to NatWest Group for Manager Customer Service Operations

Company name	Avg Annual Salary	Open Jobs
Axis Bank Manager Customer Service Operations Salary 3 - 12 years exp. (15 salaries)	₹3.6 L/yr - ₹9.3 L/yr 19% less
HDFC Bank Manager Customer Service Operations Salary 2 - 15 years exp. (7 salaries)	₹2.4 L/yr - ₹8.8 L/yr 8% less
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Equitas Small Finance Bank Manager Customer Service Operations Salary 0 - 13 years exp. (7 salaries)	₹2.4 L/yr - ₹4 L/yr 48% less
IndusInd Bank Manager Customer Service Operations Salary 10 - 19 years exp. (5 salaries)	₹4.4 L/yr - ₹6.1 L/yr 25% less
Utkarsh Small Finance Bank Manager Customer Service Operations Salary 1 - 4 years exp. (5 salaries)	₹2 L/yr - ₹2.5 L/yr 64% less
Kotak Mahindra Bank Manager Customer Service Operations Salary 4 - 6 years exp. (5 salaries)	₹3 L/yr - ₹4.8 L/yr 35% less
ICICI Bank Manager Customer Service Operations Salary 1 - 5 years exp. (4 salaries)	₹2.5 L/yr - ₹5 L/yr 46% less

Manager Customer Service Operations salary at NatWest Group ranges between ₹3 Lakhs to ₹10.8 Lakhs per year for employees with experience between 1 year to 14 years. Salary estimates are based on 9 latest salaries received from various employees of NatWest Group.

Experience wise NatWest Group Manager Customer Service Operations salaries

Last Updated: 19 Sep 2023

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹3 L/yr - ₹6.4 L/yr
2 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹4.3 L/yr
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3 years (AmbitionBox Estimate)	₹3.6 L/yr - ₹8 L/yr
4 years (AmbitionBox Estimate)	₹3.9 L/yr - ₹8.8 L/yr
5 years (AmbitionBox Estimate)	₹4.8 L/yr - ₹6.2 L/yr
6 years (AmbitionBox Estimate)	₹5.2 L/yr - ₹6.7 L/yr
7 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹7.3 L/yr
8 years (AmbitionBox Estimate)	₹6 L/yr - ₹7.7 L/yr
9 years (AmbitionBox Estimate)	₹6.4 L/yr - ₹8.2 L/yr
10 years (AmbitionBox Estimate)	₹7.3 L/yr - ₹13.7 L/yr
11 years (AmbitionBox Estimate)	₹7.2 L/yr - ₹9.2 L/yr
12 years (AmbitionBox Estimate)	₹7.6 L/yr - ₹9.8 L/yr
13 years (AmbitionBox Estimate)	₹8.9 L/yr - ₹16.1 L/yr
14 years (AmbitionBox Estimate)	₹3.7 L/yr - ₹10.8 L/yr

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Salary related reviews for NatWest Group

Process Leader in Chennai

Customer Success, Service & Operations Department

3.0

• posted on 11 Sep 2022

2.0

for Salary and Benefits

Likes

Being with natwest for 6 years now and honestly the only advantage here is that it's a good working environment for women employees and a great place for inclusion & diversity

Job security - Excellent

+1 more

Dislikes

1. Slow growth 2. Unsatisfactory bonus & hike 3. Less monetory benefits 4. No proper recognition for work done 5. Less learning & development on personal growth rather it's always work with 0 work life balance 6. A good company for starters ranging from 1-2 years but that too depends on the team you end up with.

Salary - Poor

+3 more

AML Analyst in New Delhi

Marketing & Communication Department

1.0

• posted on 16 Aug 2022

1.0

for Salary and Benefits

Likes

It totally depends on the department you work for. Initially when i was part of gcs, the work environment was chill but after they moved us to transaction filtering things became worse.

Job security - Good

Dislikes

No work life balance. No holidays on public holiday Long extended working hours without extra pay. Micro monitoring No leaves , they will bother you even if you are sick.

Salary - Bad

+5 more

Senior Process Analyst in Gurgaon / Gurugram

Customer Success, Service & Operations Department

5.0

• posted on 21 Mar 2018

5.0

for Salary and Benefits

Likes

Working atmosphere is too good and job security is also just like government job.good pay scale and lots of career growth opportunities available...wide scope to develop your skills and improve your talent by learning and development within organization

Salary - Excellent

+6 more

Dislikes

No such thing I have observed as of now as I find it very much fit to work and specially for female employee is best in all.

Senior Operations Analyst in Bangalore / Bengaluru

Full Time

Other Department

5.0

• posted on 24 Jan 2025

3.0

for Salary and Benefits

Likes

Work-life balance is the one thing that I like most in NatWest Group.

Skill development - Excellent

+5 more

Dislikes

...tly over time, but I feel that my compensation hasn’t been adjusted accordingly. With added tasks and higher expectations, I believe my salary should better reflect the increased workload and contributions I’m making to the team.

Associate Vice President in Bangalore / Bengaluru

Full Time

Data Science & Analytics Department

3.0

• posted on 23 Jan 2025

2.0

for Salary and Benefits

Likes

They try to invest in new technology. They work as one team, India teams are not treated separately.

Job security - Good

+1 more

Dislikes

...romoted, actual work is not valued. They do not hire people at proper positions. they try to take experienced candidates and with high pay in lower grades and then later during appraisal cycle candidates do not get hike as they already cross the limit for that position.

Salary - Poor

+2 more

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What people are saying about NatWest Group

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interestingseal

works at

NatWest Group

Stuck in my current company

Hi all , I've been working as a customer service & operations analyst in my current company for the past 2.5 years. 1 year of experience in handling non-voice customer queries and 1.5 years of experience in retail lending operations. The nature of my work is repetitive in nature and I don't see any exponential growth in my current role. Please suggest career paths or roles within the financial services industry where work is not repetitive in nature/monotonous, which pays well.

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NatWest Group Manager Customer Service Operations Salary FAQs

What is the salary of Manager Customer Service Operations at NatWest Group?

Manager Customer Service Operations salary at NatWest Group in India ranges between ₹3.0 Lakhs to ₹10.8 Lakhs for experience between 1 years to 14 years. According to our estimates it is 19% less than the average Manager Customer Service Operations Salary in India. Salary estimates are based on 9 latest salaries received from various employees of NatWest Group India.

How does the salary of a Manager Customer Service Operations at NatWest Group India compare with the average salary range for this job?

The average salary of a Manager Customer Service Operations at NatWest Group is 19% less than the average salary of a Manager Customer Service Operations in India. To know exact salary insights, login to view.

What is the salary of a Manager Customer Service Operations in companies similar to NatWest Group in India?

HDFC Bank Manager Customer Service Operations Salary - ₹2.4 Lakhs to ₹8.8 Lakhs per year
Axis Bank Manager Customer Service Operations Salary - ₹3.6 Lakhs to ₹9.3 Lakhs per year
IndusInd Bank Manager Customer Service Operations Salary - ₹4.4 Lakhs to ₹6.1 Lakhs per year
Kotak Mahindra Bank Manager Customer Service Operations Salary - ₹3.0 Lakhs to ₹4.8 Lakhs per year
ICICI Bank Manager Customer Service Operations Salary - ₹2.5 Lakhs to ₹5.0 Lakhs per year

What is the estimated take home salary of a Manager Customer Service Operations at NatWest Group in India?

The estimated take-home salary of a Manager Customer Service Operations at NatWest Group ranges between ₹49,418 per month to ₹50,586 per month in India. The take-home salary calculation is based on the average NatWest Group Manager Customer Service Operations salary in India which ranges between ₹3.0 Lakhs to ₹10.8 Lakhs per year for employees with experience between 1 years to 14 years. Check how did we calculate take home salary?

What is the notice period for Manager Customer Service Operations at NatWest Group?

According to AmbitionBox, 100% of the NatWest Group Manager Customer Service Operationss reported a notice period of 3 Months.This is based on 2 responses on AmbitionBox in last 2 years.

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NatWest Group Manager Customer Service Operations Salaries

NatWest Group Manager Customer Service Operations salary in India ranges between ₹3 Lakhs to ₹10.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 9 NatWest Group latest salaries received from various employees of NatWest Group.