NatWest Group Customer Service Officer Analyst salaries in India

Likes

The Leave policy is the only thing good about this company.

Dislikes

...espite being assured of competitive pay, you will often find yourself underpaid. During appraisal discussions, the management frequently justifies minimal increments by claiming that your salary is already above the industry benchmark—a statement far removed from reality. Over time, this persistent undervaluation can erode your motivation and hinder your professional growth. You may feel trapped by the rigid 90-day notice period policy, which not only limits your mobility but also causes you to lose touch with critical interview skills. The work culture leaves much to be desired. Managers often show little regard for employee well-being, fostering an environment where working excessively long hours is the norm. The lack of genuine recognition or meaningful benefits further exacerbates the dissatisfaction. Overall, this workplace struggles to provide a supportive or rewarding environment, leaving employees feeling unappreciated, demotivated, and stagnant in their careers.

Likes

...ple work, no higher risks and accountability despite being in Banking Operation. Layers of scrutiny and focus on hugely learning & development of an employee rather than their salary and other payables

Dislikes

...posit any sum deducted during my tenure with RBS at the Employee Provident Fund. The salary rise is very scant. They make you work long hours, no overtime and all. There are many projects happening there, the front level employees have to work but all the credit goes to the Manager or the Team Leader. The working hours are very long, very less breaks. Highly monitored environment. It's like being inside a military dome not in a cubicle. All-in-all, with less pay and less morale, one cannot stand long in this company. This company values perfection, but not employee's life.

Likes

Best company to start your career. Show absolute respect to employee. Appreciate their hardwork. Seniors are so supportive and don't hesitate sharing knowledge about anything and everything. They will help you to all extend. Best company I have ever worked. Loved every moment of it.

Dislikes

Salary was less.otherwise everything was just fine

Likes

People treated each other with respect.Awesome work culture with no ego in anyone.Work life balance was the biggest pro of the company as you can enjoy ur life as well.I miss RBS every single day as it became part of my life.It was home away from home for me. Left due to family issues but would like to work with them again if they allow me.

Dislikes

Salary was less and that was the only drawback i faced.otherwise awesome company.RBS rocks!!

Likes

Brilliant professional approach towards work and great work environment. Constant training programmes. Good work-life balance with no excessive stress. Great scope for learning new things. Had a beautiful pantry, with well-served food.

Dislikes

Compensation and growth was pretty low. Except for this, everything was great.