Muthoot Fincorp Customer Success, Service & Operations Department Salaries in Visakhapatnam

Likes

I appreciate my company for its punctuality in maintaining work schedules, the competitive salary it offers, and the supportive and positive working environment

Dislikes

I dislike the frequent server issues and delays in processing claims, which impact efficiency and workflow

Likes

Fix office timing and supportive staff

Dislikes

... business targets, fostering customer relationships, and mentoring team members. However, I wish to highlight a concern regarding the disparity in salary increments and promotion benefits between vintage staff and newly recruited employees. Over the years, I have observed that long-serving employees, despite their proven track records and dedication, often receive comparatively modest increments during promotions. In contrast, newly recruited staff members are offered higher starting salaries and enjoy more substantial increments as they progress. This practice can sometimes lead to feelings of undervaluation among vintage staff, who have consistently demonstrated loyalty, expertise, and a deep understanding of the organization’s values and processes. It may also impact overall motivation and morale, as the efforts of long-term employees appear to be less recognized in monetary terms compared to newcomers. I believe Muthoot Fincorp values its employees and strives for fairness in its policies. Therefore, I would like to suggest that the organization considers implementing a more balanced approach to increments and promotions, taking into account both tenure and performance. This would not only enhance the morale of long-serving employees but also reinforce their commitment to the company's continued success. Thank you for providing this platform to share feedback. I trust that the management will give due consideration to this matter and take steps to ensure a fair and equitable workplace for all.

Likes

job timing is good and salary credit to the employees account on time.

Dislikes

They are not giving importance to experience staffs and target is too heavy to complete. And no one is there for proper response to employees issues.

Likes

Salary credited on time. Customer complaint system is very good. Working hours is very strict and there is no overtime. Company is good for freshers and govt. retired person.

Dislikes

Employee's opinion doesn't matter. Salary increment and promotions are very slow. Leaves are very less in the company.

Likes

Jo ye km salary provide krte h wo on time dete h bs..

Dislikes

No promotion on time, no salary hike on time, no appreciations, too much work pressure, no understanding in company management, incentive plan is too much dum.