Muthoot Finance Senior Customer Service Officer salaries in India

Likes

salary hike and Career growth is nominal.. work culture and work life balance is best

Dislikes

Increment of salary and Incentives payout is only for seniors and RO employees, branch level employee only get the nominal amount

Likes

1.Market approach 2.On time salary and incentives 3.Accessible and easy to search services 4. Old and most known name in gold loan in market 5.brand goodwill

Dislikes

1. Security issues (unnecessary burden on employee) 2. It is like a high security jail 3. Unnecessary sales burden 4. Focus day ( no decreased roi no high per gram rate then it is illogical) 5. Sunday/night visit ( it should be the job done by security guard) 6. A number of products to sale with daily basis target (nobody can achieve all in a day) 7. Anybody unknown or new joinee in corporate or regional office can call you, threatened you,harrased you to complete his task on given time . 8. High rate of interest, difficult to add new customer comparing other banks and NBFC's 9. Muthoot most rust thing it's penalties ( a normal customer pays a lot extra RBI is still watching this fraud.

Likes

Salary always credited in right time

Dislikes

Dividing the staff with religion Similar promotion and pay not available.Very politics on staff promotion Higher Authorities and very bad Paying very less payment Not employee friendly oriented company

Likes

I like about working at muthoot finance some policies are good..

Dislikes

I just share my review for muthoot finance there is some policies are not favour of staff like salary, promotion and leaves and holidays. There is old staff future is not bright because they are taking a lots of time for promotion and also salary is very low is this inflation time and new staff and old staff salary is mostly same.. there is second and fourth saturday is also working when most of the banks and NBFC is closed, festival holiday is so low.. so its not my request that is all staff request please understand the whole staff needs who working in muthoot finance ..some times they give the pressure to staff.. They have submitted the all staff original documents like marksheet so thats not correct..

Likes

Nothing in this company is good, company is very unorganised. Employment and Promotions is very pathetic situation mainly every decision based on Kerala centric employees. Kerala employees joined very good position and other states employees are very neglected by management it self.

Dislikes

...after several attempts whereas most likely employees of management got promoted. Salary Hike is very pathetic situation ,An employees dies by salary he/she gets. Supervisor behaviour is very rude to employees.Alway attempt to terminate the employment .