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Mervice Infotech

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3.0

based on 73 Reviews

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Customer Success, Service & Operations

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Mervice Infotech Customer Success, Service & Operations Department Salaries in India

based on 107 latest salaries
Designation Avg Annual Salary Open Jobs

Team Lead

1 - 6 years exp. (17 salaries)
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₹2.3 L/yr - ₹4.2 L/yr

Customer Support Executive

0 - 2 years exp. (12 salaries)
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₹1.3 L/yr - ₹2.5 L/yr

1 job opening

Customer Service Executive

0 - 3 years exp. (8 salaries)
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₹1.2 L/yr - ₹2.8 L/yr

Customer Support

1 - 3 years exp. (3 salaries)
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₹2 L/yr - ₹2.5 L/yr

Starting your career? Discover Mervice Infotech fresher salaries in India

Senior Team Leader

5 - 6 years exp. (3 salaries)
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₹3 L/yr - ₹4.8 L/yr

Deputy Manager

8 - 9 years exp. (3 salaries)
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₹5 L/yr - ₹8.1 L/yr

Quality Analyst

3 - 4 years exp. (3 salaries)
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₹3.1 L/yr - ₹4 L/yr

CS Executive

1 - 2 years exp. (3 salaries)
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₹1.2 L/yr - ₹1.4 L/yr

Collection Specialist

1 - 2 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

NON Voice

9 - 10 years exp. (AmbitionBox Estimate)
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₹1 L/yr - ₹1.3 L/yr

Customer Care Executive

0 - 1 year exp. (AmbitionBox Estimate)
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₹2 L/yr - ₹2.6 L/yr

QA Team Lead

3 - 4 years exp. (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.7 L/yr

Agent

0 - 1 year exp. (AmbitionBox Estimate)
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₹1.9 L/yr - ₹2.4 L/yr

India Operations Manager

13 - 14 years exp. (AmbitionBox Estimate)
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₹5.3 L/yr - ₹6.8 L/yr

Document Specialist

1 - 3 years exp. (AmbitionBox Estimate)
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₹2 L/yr - ₹2.5 L/yr

Team Lead Operations

7 - 9 years exp. (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.8 L/yr

Agent 1

0 - 1 year exp. (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Cce Executive

0 - 1 year exp. (AmbitionBox Estimate)
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₹1.6 L/yr - ₹2.1 L/yr

Customer Support Executive Officer

1 - 2 years exp. (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Sales Associate

1 year exp. (AmbitionBox Estimate)
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₹1.9 L/yr - ₹2.4 L/yr

Last Updated: 28 Jan, 2025

Top trending discussions

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Salary Discussions, Hike & Promotions
1w
fathersahaab
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AmbitionBox
New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for Mervice Infotech

2.2

Rated by 40 employees for salary & benefits

Non Voice Customer Service Executive in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 13 Aug 2024
4.0
 for  Salary and Benefits

Likes

They give your salary on time and seniors and team Leaders always support every people who have working there. Hr team is also good.

read more
  • Salary - Good

Dislikes

Honestly say, If you give oil to your managers every day you'll surely get your promotion soon. Managers conflicts are affect the Employees work culture. Management issue is the biggest problem. Salary is too low as compare to workload

read more
  • Skill development - Bad
    +3 more

Associate in Kolkata

Full Time

 · 

Human Resources Department

1.0
  •  posted on 21 Jan 2024
1.0
 for  Salary and Benefits

Likes

There is nothing to like about Mervic infotech that I will give any feedback or rating on.

Dislikes

Salary Ishu, late payable salary, not credit salary in on date and time, Joining time is what it says but nothing is available after joining. The usage here is very bad if there is a problem the problem is not solved, Even if the salary is deducted without any reason, the approval of the leave is not obtained properly...

read more
  • Salary - Bad
    +6 more

Customer Support Executive in Bangalore / Bengaluru

Full Time

 · 

BFSI, Investments & Trading Department

1.0
  •  posted on 05 Dec 2023
1.0
 for  Salary and Benefits

Likes

Salary was less compare to other organization and PF account was creating after 4 months and adding amount after 6 months and If notice period completed you get Full and final settlement after 3 to 4 months

read more

Dislikes

Salary was less and false promises for PF And FnF They given after 5 to 6 months

read more
  • Salary - Bad
    +6 more

Customer Support Executive in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 05 Mar 2024
1.0
 for  Salary and Benefits

Likes

Some of the TLs only good not all the TLs

Dislikes

No one is take responsibility about salary and final settlement HR's are very lazy they will not update proper update they will only give fake commitments . To the employee and also not know how to talk with employees.

read more
  • Salary - Bad
    +6 more

Senior Customer Support Associate in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 14 Sep 2023
1.0
 for  Salary and Benefits

Likes

There are nothing to say

Dislikes

I gave my 2 years,and now I realised that I just waste my 2 years here, they didn't gave any salary increment who are not eligible they got promotion. There are no management here. If you really want to growth for your carrier please don't join here.

read more
  • Salary - Bad
    +6 more
see more salary related reviews

Mervice Infotech interview questions by designations

Agent (1)Senior Customer Service Executive (1)Assistant Manager (1)Associate (1)
View all 7 interview experiences

Mervice Infotech Salary FAQs

How much does Mervice Infotech pay per year?
The average Mervice Infotech salary ranges from approximately ₹1.2 Lakh to ₹1.4 Lakh per year for a CS Executive and ₹4 Lakhs to ₹5.3 Lakhs per year for a Assistant Manager. Salary estimates are based on 107 Mervice Infotech salaries received from various employees of Mervice Infotech. Mervice Infotech employees rate the overall salary and benefits package 2.2/5 stars.
What is the highest salary in Mervice Infotech?
The highest-paying job at Mervice Infotech is a Assistant Manager with a salary of ₹4 Lakhs to ₹5.3 Lakhs per year. The top 10% of employees earn more than ₹4.50 lakhs per year. The top 1% earn more than a whopping ₹11.30 lakhs per year.
What is the minimum salary in Mervice Infotech?
Minimum salary at Mervice Infotech depends on the role you are applying for. For Chat Support Executive the minimum salary is ₹1.6 Lakh to ₹2 Lakhs per year, and for Customer Service Executive the minimum salary is ₹1.2 Lakh to ₹2.8 Lakhs per year and so on.
What is the salary package for freshers in Mervice Infotech?
The average salary at Mervice Infotech for freshers is ₹1.9 Lakhs per year for Customer Support Executive.
What is the notice period at Mervice Infotech in Customer Success, Service & Operations Department?
According to AmbitionBox, 62% of the Mervice Infotech employees in Customer Success, Service & Operations Department reported a notice period of 15 days or less, 35% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 114 responses on AmbitionBox in last 2 years.

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Mervice Infotech Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Mervice Infotech is INRunlock blur . Salary estimates are based on 107 Mervice Infotech latest salaries received from various employees of Mervice Infotech.

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