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3.8

based on 327 Reviews

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Gurgaon / Gurugram
Customer Success, Service & Operations

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Maxicus Customer Success, Service & Operations Department Salaries in Gurgaon / Gurugram

based on 48 latest salaries
Designation Avg Annual Salary Open Jobs

Customer Support Executive

0 - 1 year exp. · Gurgaon / Gurugram (6 salaries)
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₹1.9 L/yr - ₹3.1 L/yr

Customer Service Executive

0 - 3 years exp. · Gurgaon / Gurugram (5 salaries)
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₹1.5 L/yr - ₹2.3 L/yr

Team Lead

3 - 4 years exp. · Gurgaon / Gurugram (3 salaries)
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₹3.2 L/yr - ₹4.5 L/yr

Senior Associate

3 - 8 years exp. · Gurgaon / Gurugram (3 salaries)
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₹3.3 L/yr - ₹4 L/yr

Starting your career? Discover Maxicus fresher salaries in India

Senior Customer Service Executive

0 - 2 years exp. · Gurgaon / Gurugram (3 salaries)
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₹2.9 L/yr - ₹4.2 L/yr

Sales Executive

2 - 3 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹3 L/yr - ₹4 L/yr

Customer Care Executive

1 year exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹1.7 L/yr - ₹2.5 L/yr

Senior CSA

1 - 2 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Technical Support Executive

2 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹2 L/yr - ₹2.5 L/yr

KPO Officer

6 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹1.9 L/yr - ₹2.5 L/yr

Senior Team Leader

7 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr

Senior Technical Specialist

7 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Senior Advisor

Fresher · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Agent

Fresher · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹2.1 L/yr - ₹2.7 L/yr

Customer Service Associate

1 year exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Relationship Manager

3 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr

Assistant Manager Operations

6 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Senior Customer Support Executive

1 year exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹3 L/yr - ₹3.2 L/yr

Customer Support Associate

1 year exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Senior Agent

Fresher · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹2.6 L/yr - ₹3.3 L/yr

Last Updated: 28 Jan, 2025

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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for Maxicus

2.9

Rated by 34 employees for salary & benefits

Technical Support Executive in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 11 Jan 2024
4.0
 for  Salary and Benefits

Likes

Good company for frehser to learn something and grow in life but if you are experienced then it is not a good option for you but for starting it is a good company.

read more
  • Salary - Good
    • +5 more

Dislikes

Not so much growth after some years of experience and salary hike

Customer Support Executive in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 25 Nov 2024
2.0
 for  Salary and Benefits

Likes

Maxicus is an indispensable criteria, by which, one can commence it's journey with a little amount of a salary like 10 to 14k . This must never be forgotten that Kochar never gets late to pay the salary & promotion. They are affable & humble too. The only thing that I do not adore in Maxicus is they have stopped drop & on the contrary salary is too low.

read more
  • Job security - Excellent
    • +2 more

Dislikes

You have already been answered

  • Salary - Poor

Customer Care Executive in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 20 Sep 2024
1.0
 for  Salary and Benefits

Likes

Really speechless how employees work in this company I did not know the company did not give my 1 month salary that is why I need to resign it but no salary given to me approx two months gone also the HR not helping...they just ignoring if we try to contact...

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Dislikes

Hopeless company they did not give my one month of salary almost two month gone and that is why need resign the company no salary given ..also HR not helping u ..they always ignoring when u try to contact them

read more
  • Salary - Bad
    • +5 more

Wfm Rta Analyst in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 15 Mar 2023
2.0
 for  Salary and Benefits

Likes

As a agent you are god to them

Dislikes

...ost ineligible for the job. As they have done a terrible mistake to promote you. If you can oil your superior you are the most eligible person to get the bonus or get a promotion. If not your life will be hell.

read more
  • Salary - Poor
    • +6 more

Quality Manager in Kolkata

Full Time

 · 

Quality Assurance Department

5.0
  •  posted on 09 Nov 2023
5.0
 for  Salary and Benefits

Likes

... with Maxicus is a great experience, as the company fosters a good work culture. It balances job work/life, offers competitive salary and benefits, ensures job security/advancement, and has supportive management.

read more
  • Salary - Excellent
    • +6 more

Dislikes

Nothing as such

see more salary related reviews

Maxicus interview questions by designations

Customer Service Executive (7)Customer Support Executive (4)Customer Care Executive (4)Telecaller (4)
View all 40 interview experiences

Know more about Maxicus Gurgaon / Gurugram

More about working at Maxicus

Maxicus Salary FAQs

How much does Maxicus pay per year?
The average Maxicus salary ranges from approximately ₹0.5 Lakh to ₹1.4 Lakh per year for a Calling Agent and ₹4.3 Lakhs to ₹5.5 Lakhs per year for a Assistant Manager. Salary estimates are based on 48 Maxicus salaries received from various employees of Maxicus. Maxicus employees rate the overall salary and benefits package 2.9/5 stars.
What is the highest salary in Maxicus?
The highest-paying job at Maxicus is a Assistant Manager with a salary of ₹4.3 Lakhs to ₹5.5 Lakhs per year. The top 10% of employees earn more than ₹5 lakhs per year. The top 1% earn more than a whopping ₹13.31 lakhs per year.
What is the minimum salary in Maxicus?
Minimum salary at Maxicus depends on the role you are applying for. For Customer Support Executive the minimum salary is ₹1 Lakh to ₹3.5 Lakhs per year, and for Customer Care Executive the minimum salary is ₹1.1 Lakh to ₹3.2 Lakhs per year and so on.
What is the salary package for freshers in Maxicus?
The average salary at Maxicus for freshers varies from ₹1.1 Lakh to ₹3 Lakhs per year for Customer Service Executive and ₹1.1 Lakh to ₹3.2 Lakhs per year for Customer Care Executive.
What is the notice period at Maxicus in Customer Success, Service & Operations Department in Gurgaon / Gurugram?
According to AmbitionBox, 62% of the Maxicus employees in Customer Success, Service & Operations Department in Gurgaon / Gurugram reported a notice period of 1 Month, 32% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 50 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Average annual salary in Customer Success, Service & Operations department at Maxicus , Gurgaon / Gurugram is INRunlock blur . Salary estimates are based on 48 Maxicus latest salaries received from various employees of Maxicus.

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