Matrix Customer Service Executive Salaries by 2 Employees (Updated 2025)

2 - 4 years exp.

₹1.8 Lakh - ₹2.2 Lakhs

Low Confidence

Salary of majority employees

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Last Updated: 26 Mar 2023

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Customer Service Executive salary at Matrix ranges between ₹1.8 Lakh to ₹2.2 Lakhs per year for employees with experience between 2 years to 4 years. Salary estimates are based on 2 latest salaries received from various employees of Matrix.

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Salary related reviews for Matrix

Recruiting Lead- International Recruitments (working remotely)

Full Time

Human Resources Department

1.0

• posted on 30 Jul 2024

1.0

for Salary and Benefits

Likes

Nothing to like.

Dislikes

...need business any how for which they ask to extend shifts and work on Saturdays. They took advantage of the bad time and offered the same/ last salary. Work culture is pathetic and a lot of politics and favouritism. Management want to hear only "yes" on their every ask. They prefer to fire anybody on the same day with some hours notice and not even let the employee serve notice period of one month. They really don't care about employees. They release employee on same day with 15 days advance salary only during this hard time. if, here is rating option from 0 to 10 then I give 0 in all parameters. Here is star options so I have to select atleast one star. They knew about my father had some health issues but they asked to come onsite due to aquisition (motion recruitment) as I joined in Remote. I wasn't able to go onsite so after some time they decide to release me on same day by giving reason of no contribution from your end in the business and offers 15 days advance salary during this recession time. I'm free since August 2023 and don't have job till now. Even they didn't let me complete 6 months in the company and release me in 5th month and this short period has become blockage in my career. I spoke to some more folks who are working or worked in matrix/motion and they shared the same feedback. I'd not recommend anyone to join this company. If anybody wants to destroy their career then must join them. This feedback is based on 5 months experience working with matrix and I refused to extend the shifts and work on Saturdays.

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a senior consultant

Retention offer

Hello, Current offer from CG - Total 21.5L, fixed as 19.4 and rest bonus Retention offer from Deloitte - Total 19.1, fixed as 15.5 and rest bonus (4L) I understand the offer is less but my manager explained that Deloitte's hikes are better in the market and on an average, I can get 15% every year with good performance. The same hikes in CG are around 5-6% so financially, my salary growth will definitely be more in Deloitte. Please give me suggestions. I have good management and projects in Deloitte with WLB but I would like to have some perspective on offered CTC too

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Matrix Customer Service Executive Salary FAQs

What is the notice period for Customer Service Executive at Matrix?

According to AmbitionBox, 100% of the Matrix Customer Service Executives reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

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Matrix Customer Service Executive Salaries

Matrix Customer Service Executive salary in India ranges between ₹1.8 Lakh to ₹2.2 Lakhs. This is an estimate based on latest salaries received from employees of Matrix.