Mantle Solutions Customer Success, Service & Operations Department Salaries in Ernakulam

Likes

Work timings Great infrastructure Good colleagues Supporting team leads

Dislikes

Account section employees considered as BPO employees Very low salary packages Promotion is not on the basis of knowledge or skills 6 working days in a week You have to work on sundays No work from home facility No cab facility Strict timings

Likes

1. Working atmosphere. 2. 10 minute grace time for late coming. 3. Break time. 4. Weekly 1 hour work regularization. 5. Training period. 6. Free coffee and Tea.

Dislikes

1. No work from home. 2. Very low salary for experienced staffs. 2. No promotion. 3. Very poor or nil incriment. 4. 6 day working

Likes

Good company for freshers. According to freshers good salary and good work life balance but when we get 2 to 3 years of experience. They didn't meet our expectations. There is promotion but its very slow.

Dislikes

Promotion is very slow

Likes

Connections with co-workers was very good. Lots of Good personalities . No heavy works, good environment, More Comfort

Dislikes

Poor Management, HR Team Horrible, No CSR Programs, Poor Salary, Performance not validated correctly, Actually the management doesn't know the value or what kind of work doing Different depts (BPO) and not Appraised as it need to be. Experience has no value.

Likes

Good place to build a açounts payable career for any beginning graduate and post graduate. High and food quality amenties provided by Lulu group. If stayed longer eg 10 years sure to reach better position. Good employee friendly incentives . Less pressure .. Good for ladies with kids and planning to marry ..

Dislikes

No career growth , salary not enough to lead satisfied life. Pay increase less . Skill development needs more exposure which is limited. Work is very limited to a certain process that is not amended...