Luxoft Customer Success, Service & Operations Department Salaries in India

Likes

Everything is best about the company be it salary package,benefits,insurance coverage for employee upto 10 lakhs and for parents upto 7 Lakhs, no micro management,full remote or as per how your project operates,trainings in recognized platforms and supportive Managers.Last but not the least Internal mobility.

Dislikes

Very less Projects in specific locations like Chennai and dependent on 1 or 2 Major accounts.

Likes

Salary is credited on time and it provides lot of learning opportunities by organizing training sessions.

Dislikes

Changing project is quite tedious and in my i work at client location and its very hard to keeps up with Luxoft meetings and trainings. In Luxoft management do not care about individuals interest areas they will just assign you a project so that billings keeps on coming.

Likes

Working at Luxoft has been a rewarding experience filled with opportunities for learning and personal development. One of the standout features of our workplace is the abundance of greenery that surrounds us, providing a tranquil environment that helps us rejuvenate after long hours of focused work. The presence of greenery not only adds to the aesthetic appeal of our workplace but also contributes significantly to our well-being. Furthermore, Luxoft is an ideal workplace for freshers seeking to kickstart their carrer in the tech industry.

Dislikes

One notable aspect is the starting pay for freshers, which tends to be on the lower side compared to industry standards. While this can be deterrent for some, it's essential to recognize that Luxoft compensates for this through its robust learning and development opportunities.

Likes

It works based on individual's capabilities. If you have the required Skill set, you will find it very conducive.

Dislikes

No hikes for the past 2 years. No bonus. No integration with the company if you're working from client office. No feeling of belonging. You're owned by neither luxoft not client. You're on your own. You'll feel like you're a freelance contractor here. Leaves are limited. No time for trainings or personal development. Lot of uncertainty and anxiety if your contract with the client is coming to an end. Internal mobility is for namesake, unless your skills are highly in demand.

Likes

The only good part is the Learning and Development content but you won't be given the time to acquire skills as they make you work as long as 18 hours per day a couple of days a week.

Dislikes

...be fired without providing any reason whatsoever. The work timings are pathetic. With average work hours of 16 hours per day but no extra time compensation. The compensate for the bad reputation by giving perks/gifts to employees for writing good reviews on ambition box (ie paid promotion) and other rating platforms. So don't trust the good ratings. If you are in the process of joining this firm you should consider all these factors.