LTIMindtree Service Level Manager salaries in India

Likes

The company offers a competitive salary, high-quality trainings and direct client interactions. The office has great amenities like massage chairs and gyms, provides meal coupons. Some roles also include on-site work opportunities.

Dislikes

Revise appraisal process and hike percentages, offer only relevant trainings or courses that have a market value and are futureproof. Increase manager involvement and awareness in the process and train them to follow ethical practices. Respect employee's personal life, recognize extra efforts. Update the sick leave and bench policy, so they mare more sensible.

Likes

Being as a fresher it's really good company you must join this organization.

Dislikes

Salary hike is very less here as we can see the inflation rate in india so it's really difficult to manage with less CTC. If it will improve then I don't think anyone will leaving this organization early.

Likes

The company culture is exceptional, with top management always ready to assist. There are abundant learning Opportunities, and employees are highly motivated to develop their skillsets.

Dislikes

Unfortunately, appraisal process is lacking, with minimal salary hikes.

Likes

providing resources like cab facility, trainings, certifications

Dislikes

The opportunities and experiences I've gained here, but i feel that my current compensation does not fully reflect the scope of my work, the value I bring to the team. No team bonding/outings. Low Appraisals.

Likes

Attractive Initial Salary Hike: One of the company's biggest draws is its ability to offer a significant initial salary hike, often higher than what most competitors provide. This makes it an appealing choice or us for us and we fall in this trap

Dislikes

The company faces significant challenges that negatively impact its work environment and employee satisfaction: 1. Lack of HR Support and Fairness in Non-Billable Work: The HR team often fails to address associates' concerns effectively. Employees on the bench are left to find projects on their own, and if they remain unallocated for more than 60 days, they are pressured to resign. There have also been instances where managers made employees work without billability on tasks during bench period assuring him billability. Those dont count in work, eventually leading to layoffs. 2. Poor Communication from Higher Management: Higher management offers minimal support, and employees must independently resolve issues or seek guidance, making processes inefficient and frustrating. 3. Unsatisfactory Compensation and Career Growth: Pay increments are below industry standards, and promotions are rare. Hard work is seldom recognized or rewarded, discouraging employees from going the extra mile. 4. Limited Project Diversity: The majority of assignments involve support roles or body shopping, with very few full-fledged development opportunities. This limits employees' skill enhancement and career progression. 5. Micromanagement Culture: The company suffers from excessive micromanagement. Even senior management, including directors, often focus on day-to-day operational tasks instead of strategic leadership. Developers frequently face multiple interruptions daily, with repetitive questions like, "What's the status?" and "What have you done?" Overall Assessment: The lack of recognition, poor HR practices, limited growth opportunities, and an overbearing micromanagement culture make this company unsuitable for professionals seeking career development or a supportive work environment. Potential candidates should carefully weigh these factors before joining.