Kotak Mahindra Bank Mumbai Senior Customer Experience Manager Salaries by 5 Employees (Updated 2025)

10 - 16 years exp.

₹6.7 Lakhs - ₹21.5 Lakhs

Salary of majority employees

At par with the average Senior Customer Experience Manager Salary in Banking Companies for 10 - 16 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Experience Manager Salary 16 years exp. (AmbitionBox Estimate)	₹6 L/yr - ₹7.4 L/yr
Data Science & Analytics Senior Customer Experience Manager Salary 11 years exp. (AmbitionBox Estimate)	₹13.1 L/yr - ₹16.1 L/yr
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Marketing & Communication Senior Customer Experience Manager Salary 11 years exp. (AmbitionBox Estimate)	₹13.5 L/yr - ₹16.5 L/yr
Project & Program Management Senior Customer Experience Manager Salary 12 years exp. (AmbitionBox Estimate)	₹19.4 L/yr - ₹23.7 L/yr
Quality Assurance Senior Customer Experience Manager Salary 10 years exp. (AmbitionBox Estimate)	₹10.8 L/yr - ₹13.2 L/yr

Last Updated: 9 Jan 2025

Companies similar to Kotak Mahindra Bank for Senior Customer Experience Manager in Mumbai

Kotak Mahindra Bank Senior Customer Experience Manager Salary

10 - 16 years exp. (5 salaries)

₹6.7 L/yr - ₹21.5 L/yr

Company name	Avg Annual Salary	Open Jobs
Tata AIA Life Insurance Senior Customer Experience Manager Salary 12 - 15 years exp. (3 salaries)	₹15.5 L/yr - ₹28 L/yr 41% more
Future Generali India Life Insurance Senior Customer Experience Manager Salary 10 - 20 years exp. (3 salaries)	₹11.4 L/yr - ₹22.5 L/yr 31% more
Login to view exact salary
Jio Senior Customer Experience Manager Salary 17 - 20 years exp. (3 salaries)	₹14.9 L/yr - ₹19.5 L/yr 20% more

Senior Customer Experience Manager salary at Kotak Mahindra Bank ranges between ₹6.7 Lakhs to ₹21.5 Lakhs per year for employees with experience between 10 years to 16 years. Salary estimates are based on 5 latest salaries received from various employees of Kotak Mahindra Bank.

Experience wise Kotak Mahindra Bank Senior Customer Experience Manager salaries in Mumbai

Last Updated: 9 Jan 2025

Experience	Avg Annual Salary
10 years (AmbitionBox Estimate)	₹10.8 L/yr - ₹13.8 L/yr
11 years (AmbitionBox Estimate)	₹13.3 L/yr - ₹17 L/yr
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12 years (AmbitionBox Estimate)	₹19.4 L/yr - ₹24.7 L/yr
15+ years (AmbitionBox Estimate)	₹6 L/yr - ₹7.7 L/yr

Similar Designation salaries in Kotak Mahindra Bank

Customer Service Executive Salary

(45 salaries)

₹1.4 L/yr - ₹4.5 L/yr

Operations Manager Salary

(42 salaries)

₹2.95 L/yr - ₹12 L/yr

Senior Associate Salary

(25 salaries)

₹1.5 L/yr - ₹3.9 L/yr

Customer Care Executive Salary

(11 salaries)

₹1.8 L/yr - ₹5 L/yr

Customer Relationship Manager Salary

(10 salaries)

₹2 L/yr - ₹5.6 L/yr

Business Development Manager Salary

(4 salaries)

₹1.5 L/yr - ₹6.02 L/yr

Customer Service Associate Salary

(3 salaries)

₹2 L/yr - ₹2.8 L/yr

Salary related reviews for Kotak Mahindra Bank

Operations Manager in Goregaon

Full Time

BFSI, Investments & Trading Department

4.0

• posted on 06 Nov 2024

1.0

for Salary and Benefits

Likes

There is no work pressure its harmful for your future

Job security - Excellent

Dislikes

...s per system constraint kotak bank not developed as compared to hdfc axis icici.also so many employees left the job from kotak because kotak gives very less salary to there staff

Salary - Bad

+5 more

Deputy Manager in Mumbai

Full Time

Finance & Accounting Department

3.0

• posted on 11 Jun 2024

2.0

for Salary and Benefits

Likes

The company is good if you are mediocre in performance and can live with less payment. The company has less clients and similary cannot pay employees much. They have very less promotion buckets and blatantly lie to people for the same.

Job security - Good

+2 more

Dislikes

Salary, promortion - these are the worst over here.

Salary - Poor

+1 more

Deputy Manager in Vadodara

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 18 May 2024

3.0

for Salary and Benefits

Likes

Kotak pays good salary and promotions are totally based on your performance.

Skill development - Good

+1 more

Dislikes

The attrition rate is 56%, one of the highest in the industry. You don't get Saturdays and they act fussy when you ask for a well deserved general leave. The pressure of doing sales is eminent, even in impossible scenarios. The new CEO wants to make it JP morgan of India, but the way they are doing it is laughable.

Work satisfaction - Bad

+2 more

Deputy Manager in Kolkata

Full Time

Sales & Business Development Department

1.0

• posted on 10 Mar 2024

2.0

for Salary and Benefits

Likes

Apprisal system is based on own performance and productivity. No recommendation required from the any line managers.

Job security - Good

Dislikes

Not pay enough as per the industry. No work life balance as you have to work on weekends and public holidays. Toxic work culture along with bad words if sales is not happening. If sale's not completed the you have to spend your own money for the target achievement.

Salary - Poor

+4 more

Deputy Manager in Mumbai

Full Time

Finance & Accounting Department

3.0

• posted on 30 Dec 2023

3.0

for Salary and Benefits

Likes

Work life balance is very good. That is the only good part.

Work-life balance - Good

Dislikes

Gratuity to be paid after 5 yrs is added in CTC. Salary hike is not more than 5% if ur not a CA. Manager will forcibly tell us to come to Diwali party and other festivities but will not pay a single rupee for food and fun activities. Employees are forced to pay. Even picnics are organised on employee money but bank does not pays a single rupee. And if any employee refuses to pay then they r accused on non bonding wid team.

Skill development - Poor

+1 more

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Hello everyone, I have 3.6years of experience in the bank industry.i want to left from my current organisation to another organisation. My current CTC is 4.75lpa and how much CTC can I expect from another organisation. Kindly suggest me.

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Kotak Mahindra Bank Senior Customer Experience Manager Salary FAQs

What is the salary of Senior Customer Experience Manager at Kotak Mahindra Bank Mumbai?

Senior Customer Experience Manager salary at Kotak Mahindra Bank in Mumbai ranges between ₹6.7 Lakhs to ₹21.5 Lakhs for experience between 10 years to 16 years. According to our estimates it is 4% more than the average Senior Customer Experience Manager Salary in India. Salary estimates are based on 5 latest salaries received from various employees of Kotak Mahindra Bank Mumbai.

How does the salary of a Senior Customer Experience Manager at Kotak Mahindra Bank Mumbai compare with the average salary range for this job?

The average salary of a Senior Customer Experience Manager at Kotak Mahindra Bank is 4% more than the average salary of a Senior Customer Experience Manager in Mumbai. To know exact salary insights, login to view.

Which similar companies are paying more than Kotak Mahindra Bank to a Senior Customer Experience Manager in Mumbai?

Tata AIA Life Insurance Senior Customer Experience Manager Salary - ₹15.5 Lakhs to ₹28.0 Lakhs per year
Future Generali India Life Insurance Senior Customer Experience Manager Salary - ₹11.4 Lakhs to ₹22.5 Lakhs per year
Jio Senior Customer Experience Manager Salary - ₹14.9 Lakhs to ₹19.5 Lakhs per year

What is the estimated take home salary of a Senior Customer Experience Manager at Kotak Mahindra Bank in Mumbai?

The estimated take-home salary of a Senior Customer Experience Manager at Kotak Mahindra Bank ranges between ₹97,449 per month to ₹1,00,088 per month in Mumbai. The take-home salary calculation is based on the average Kotak Mahindra Bank Senior Customer Experience Manager salary in India which ranges between ₹6.7 Lakhs to ₹21.5 Lakhs per year for employees with experience between 10 years to 16 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Experience Manager at Kotak Mahindra Bank in Mumbai?

According to AmbitionBox, 100% of the Kotak Mahindra Bank Senior Customer Experience Managers in Mumbai reported a notice period of 3 Months.This is based on 3 responses on AmbitionBox in last 2 years.

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Kotak Mahindra Bank Senior Customer Experience Manager Salaries in Mumbai

Kotak Mahindra Bank Senior Customer Experience Manager salary in Mumbai ranges between ₹6.7 Lakhs to ₹21.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 Kotak Mahindra Bank latest salaries received from various employees of Kotak Mahindra Bank.

Kotak Mahindra Bank Senior Customer Experience Manager salaries in Mumbai

Companies similar to Kotak Mahindra Bank for Senior Customer Experience Manager in Mumbai

Latest annual salaries shared by Kotak Mahindra Bank Senior Customer Experience Manager in Mumbai

Experience wise Kotak Mahindra Bank Senior Customer Experience Manager salaries in Mumbai

Similar Designation salaries in Kotak Mahindra Bank

Salary related reviews for Kotak Mahindra Bank

Operations Manager in Goregaon

Deputy Manager in Mumbai

Deputy Manager in Vadodara

Deputy Manager in Kolkata

Deputy Manager in Mumbai

Kotak Mahindra Bank Senior Customer Experience Manager Salary FAQs

Tell us how to improve this page.