Kotak Mahindra Bank Mumbai Customer Service Salaries by 3 Employees (Updated 2025)

2 - 5 years exp.

₹2.5 Lakhs - ₹3.8 Lakhs

Low Confidence

Salary of majority employees

At par with the average Customer Service Salary in Banking Companies for 2 - 5 years of experience

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Last Updated: 12 Oct 2024

Companies similar to Kotak Mahindra Bank for Customer Service in Mumbai

Kotak Mahindra Bank Customer Service Salary

2 - 5 years exp. (3 salaries)

₹2.5 L/yr - ₹3.8 L/yr

Company name	Avg Annual Salary	Open Jobs
Yes Bank Customer Service Salary 2 - 3 years exp. (3 salaries)	₹1 L/yr - ₹4 L/yr 12% less
IDFC FIRST Bank Customer Service Salary 1 - 3 years exp. (3 salaries)	₹1.6 L/yr - ₹3.8 L/yr At par
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Teleperformance Customer Service Salary 0 - 5 years exp. (20 salaries)	₹1.4 L/yr - ₹4.5 L/yr 7% less	2 job openings
Sutherland Global Services Customer Service Salary 1 - 3 years exp. (8 salaries)	₹1.5 L/yr - ₹3.6 L/yr 4% less	1 job opening
Concentrix Corporation Customer Service Salary 1 - 5 years exp. (8 salaries)	₹1 L/yr - ₹4.8 L/yr 15% more

Customer Service salary at Kotak Mahindra Bank ranges between ₹2.5 Lakhs to ₹3.8 Lakhs per year for employees with experience between 2 years to 5 years. Salary estimates are based on 3 latest salaries received from various employees of Kotak Mahindra Bank.

Experience wise Kotak Mahindra Bank Customer Service salaries in Mumbai

Last Updated: 12 Oct 2024

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹2.5 L/yr
3 years (AmbitionBox Estimate)	₹2.4 L/yr - ₹3 L/yr
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4 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.4 L/yr
5 years (AmbitionBox Estimate)	₹3 L/yr - ₹3.8 L/yr

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₹1.8 L/yr - ₹9 L/yr

Top skills at Kotak Mahindra Bank for Customer Service

Customer Service customer care Customer Handling Solving Queries Telecalling Inbound Calls Inbound Process Inbound Voice Process inbound voice process Telemarketing Customer Satisfaction Customer Service After Sales Service Telesales voice process

Salary related reviews for Kotak Mahindra Bank

Deputy Manager Operations in Mumbai

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 19 Nov 2024

2.0

for Salary and Benefits

Likes

Salary, if you are a good negotiator.

Dislikes

It is a good place for those who came as avp and above. On ground level there is no work life balance and job securities. The main problem is about the culture, so many conference call happens where only limited time employees get for their work. Imbalance professionalism.

Salary - Poor

+4 more

Junior Associate in Thane

Full Time

Other Department

5.0

• posted on 12 Nov 2024

5.0

for Salary and Benefits

Likes

62% of Kotak Mahindra Bank employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Kotak Mahindra Bank 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.6 for career opportunities.

Salary - Excellent

+6 more

Dislikes

Some say there is no work-life balance, and that employees work long hours, including on holidays Salary: Some say that salaries are low Management: Some say that management is bad and that rules are not followed Company politics: Some say that company politics and policies are an issue Targets: Some say that targets are high, but the services are not good Working culture: Some say that the working culture is not good

Operations Manager in Goregaon

Full Time

BFSI, Investments & Trading Department

4.0

• posted on 06 Nov 2024

1.0

for Salary and Benefits

Likes

There is no work pressure its harmful for your future

Job security - Excellent

Dislikes

...s per system constraint kotak bank not developed as compared to hdfc axis icici.also so many employees left the job from kotak because kotak gives very less salary to there staff

Salary - Bad

+5 more

Junior Associate in Coimbatore

Full Time

Sales & Business Development Department

3.0

• posted on 27 Sep 2024

1.0

for Salary and Benefits

Likes

I'm working from kotak 2021to still, it's more comfortable office to me with supportive team and management

Skill development - Excellent

+3 more

Dislikes

Actually I'm working at kotak for past 3 years when I join here my salary monthly 12000 , 3 years gone and also march 2023 I got promotion as a team leader, I given good support to my team also given good business but still I didn't get hike and 12000 only I'm getting. So i need salary improvement for my effective work and do the needful

Salary - Bad

+1 more

Assistant Vice President in Ernakulam

Full Time

Finance & Accounting Department

4.0

• posted on 02 Jul 2024

1.0

for Salary and Benefits

Likes

Work life balance No bad words from senior managers in my 10 years tenure with Kotak

Skill development - Good

+2 more

Dislikes

Low salary hike every year even for Achievers. If we have grade promotion they will give grade promotion this year and salary hike next year that too 4% extra with normal appraisal.

Salary - Bad

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New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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Kotak Mahindra Bank Customer Service Salary FAQs

What is the notice period for Customer Service at Kotak Mahindra Bank in Mumbai?

According to AmbitionBox, 100% of the Kotak Mahindra Bank Customer Services in Mumbai reported a notice period of 3 Months.This is based on 1 response on AmbitionBox in last 2 years.

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Kotak Mahindra Bank Customer Service Salaries in Mumbai

Kotak Mahindra Bank Customer Service salary in Mumbai ranges between ₹2.5 Lakhs to ₹3.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Kotak Mahindra Bank latest salaries received from various employees of Kotak Mahindra Bank.