Kotak Mahindra Bank Contact Centre Manager Salaries by 3 Employees (Updated 2025)

10 - 16 years exp.

₹12.6 Lakhs - ₹16.4 Lakhs

Low Confidence

Salary of majority employees

At par with the average Contact Centre Manager Salary in Banking Companies for 10 - 16 years of experience

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Salaries in different departments

Product Management Contact Centre Manager Salary 10 - 11 years exp. (AmbitionBox Estimate)	₹12.6 L/yr - ₹13.6 L/yr
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Customer Success, Service & Operations Contact Centre Manager Salary 16 years exp. (AmbitionBox Estimate)	₹14.7 L/yr - ₹18 L/yr

Last Updated: 21 Dec 2024

Companies similar to Kotak Mahindra Bank for Contact Centre Manager

Company name	Avg Annual Salary	Open Jobs
Axis Bank Contact Centre Manager Salary 12 - 14 years exp. (3 salaries)	₹11.7 L/yr - ₹15 L/yr 8% less
Tech Mahindra Contact Centre Manager Salary 15 - 23 years exp. (18 salaries)	₹13 L/yr - ₹23 L/yr 28% more
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Teleperformance Contact Centre Manager Salary 9 - 12 years exp. (5 salaries)	₹9 L/yr - ₹11.5 L/yr 31% less
SBI General Insurance Contact Centre Manager Salary 12 - 15 years exp. (5 salaries)	₹8.6 L/yr - ₹12.4 L/yr 19% less
ECOS (I) MOBILITY & HOSPITALITY Contact Centre Manager Salary 5 - 14 years exp. (4 salaries)	₹6.1 L/yr - ₹10.5 L/yr 44% less

Contact Centre Manager salary at Kotak Mahindra Bank ranges between ₹12.6 Lakhs to ₹16.4 Lakhs per year for employees with experience between 10 years to 16 years. Salary estimates are based on 3 latest salaries received from various employees of Kotak Mahindra Bank.

Experience wise Kotak Mahindra Bank Contact Centre Manager salaries

Last Updated: 21 Dec 2024

Experience	Avg Annual Salary
10 years (AmbitionBox Estimate)	₹11.3 L/yr - ₹14.4 L/yr
11 years (AmbitionBox Estimate)	₹12.2 L/yr - ₹15.6 L/yr
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15+ years (AmbitionBox Estimate)	₹14.7 L/yr - ₹18.8 L/yr

Similar Designation salaries in Kotak Mahindra Bank

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₹10.8 L/yr - ₹13.8 L/yr

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Salary related reviews for Kotak Mahindra Bank

Operations Manager in Goregaon

Full Time

BFSI, Investments & Trading Department

4.0

• posted on 06 Nov 2024

1.0

for Salary and Benefits

Likes

There is no work pressure its harmful for your future

Dislikes

...s per system constraint kotak bank not developed as compared to hdfc axis icici.also so many employees left the job from kotak because kotak gives very less salary to there staff

Deputy Manager in Mumbai

Full Time

Finance & Accounting Department

3.0

• posted on 11 Jun 2024

2.0

for Salary and Benefits

Likes

The company is good if you are mediocre in performance and can live with less payment. The company has less clients and similary cannot pay employees much. They have very less promotion buckets and blatantly lie to people for the same.

Dislikes

Salary, promortion - these are the worst over here.

Deputy Manager in Vadodara

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 18 May 2024

3.0

for Salary and Benefits

Likes

Kotak pays good salary and promotions are totally based on your performance.

Dislikes

The attrition rate is 56%, one of the highest in the industry. You don't get Saturdays and they act fussy when you ask for a well deserved general leave. The pressure of doing sales is eminent, even in impossible scenarios. The new CEO wants to make it JP morgan of India, but the way they are doing it is laughable.

Deputy Manager in Kolkata

Full Time

Sales & Business Development Department

1.0

• posted on 10 Mar 2024

2.0

for Salary and Benefits

Likes

Apprisal system is based on own performance and productivity. No recommendation required from the any line managers.

Dislikes

Not pay enough as per the industry. No work life balance as you have to work on weekends and public holidays. Toxic work culture along with bad words if sales is not happening. If sale's not completed the you have to spend your own money for the target achievement.

Deputy Manager in Mumbai

Full Time

Finance & Accounting Department

3.0

• posted on 30 Dec 2023

3.0

for Salary and Benefits

Likes

Work life balance is very good. That is the only good part.

Dislikes

Gratuity to be paid after 5 yrs is added in CTC. Salary hike is not more than 5% if ur not a CA. Manager will forcibly tell us to come to Diwali party and other festivities but will not pay a single rupee for food and fun activities. Employees are forced to pay. Even picnics are organised on employee money but bank does not pays a single rupee. And if any employee refuses to pay then they r accused on non bonding wid team.

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Salary Expectations

I am a Social Media Specialist with over 4 years of experience and was earning around 4.5 LPA in my previous role. When I joined my current organization, I discovered that my manager, with just 2.5 years of work experience, was earning a compensation of 7.6 -8.2 LPA (approx). This was quite surprising to me, and it made me question the market standards. I am currently looking to switch roles and, based on my research through Glassdoor and other sources, I am expecting a package of 7-8 LPA. However, many HRs I’ve spoken to feel that even 6 LPA is too high. What should be the ideal salary expectation for someone with my experience in the current market?

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Kotak Mahindra Bank Contact Centre Manager Salary FAQs

What is the notice period for Contact Centre Manager at Kotak Mahindra Bank?

According to AmbitionBox, 100% of the Kotak Mahindra Bank Contact Centre Managers reported a notice period of 3 Months.This is based on 3 responses on AmbitionBox in last 2 years.

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Kotak Mahindra Bank Contact Centre Manager Salaries

Kotak Mahindra Bank Contact Centre Manager salary in India ranges between ₹12.6 Lakhs to ₹16.4 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Kotak Mahindra Bank latest salaries received from various employees of Kotak Mahindra Bank.