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4.1

based on 1.4k Reviews

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Customer Success, Service & Operations

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KONE Customer Success, Service & Operations Department Salaries in India (Updated 2025)

based on 314 latest salaries
Designation Avg Annual Salary Open Jobs

Process Agent

3 - 8 years exp. (27 salaries)
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₹2.3 L/yr - ₹5 L/yr

Junior Executive

3 - 7 years exp. (10 salaries)
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₹2 L/yr - ₹5 L/yr

1 job opening

Deputy Manager

11 - 15 years exp. (9 salaries)
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₹11.5 L/yr - ₹22 L/yr

Maintenance Executive

4 - 8 years exp. (9 salaries)
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₹2.3 L/yr - ₹4.7 L/yr

2 job openings
Starting your career? Discover KONE fresher salaries in India

Process Associate

3 - 7 years exp. (7 salaries)
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₹3 L/yr - ₹4.2 L/yr

Junior Process Agent

1 - 5 years exp. (7 salaries)
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₹2.2 L/yr - ₹4.2 L/yr

IT Service Manager

8 - 12 years exp. (6 salaries)
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₹11.4 L/yr - ₹19.2 L/yr

Team Lead

8 - 14 years exp. (6 salaries)
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₹6.7 L/yr - ₹9 L/yr

Operations Manager

12 - 17 years exp. (6 salaries)
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₹11.6 L/yr - ₹18 L/yr

Service Engineer

5 - 10 years exp. (6 salaries)
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₹3.3 L/yr - ₹9.8 L/yr

3 job openings

Junior Team Leader

9 - 11 years exp. (6 salaries)
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₹6.3 L/yr - ₹7 L/yr

Process Analyst

7 - 9 years exp. (5 salaries)
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₹4.5 L/yr - ₹7 L/yr

Customer Service Executive

0 - 7 years exp. (5 salaries)
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₹2.9 L/yr - ₹4.2 L/yr

Technical Support Engineer

4 - 6 years exp. (5 salaries)
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₹5 L/yr - ₹6.1 L/yr

Executive Maintenance Engineer

3 - 7 years exp. (4 salaries)
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₹3 L/yr - ₹4.3 L/yr

Senior Process Associate

4 - 7 years exp. (4 salaries)
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₹3.6 L/yr - ₹5 L/yr

Customer Care Agent

1 - 7 years exp. (4 salaries)
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₹1 L/yr - ₹4.2 L/yr

Service Supervisor

8 - 10 years exp. (4 salaries)
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₹6.5 L/yr - ₹9.7 L/yr

Application Support Specialist

1 - 4 years exp. (4 salaries)
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₹2.9 L/yr - ₹6.9 L/yr

Back Office Executive

5 - 9 years exp. (4 salaries)
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₹2.5 L/yr - ₹3.6 L/yr

5 job openings

Last Updated: 28 Feb, 2025

Top trending discussions

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2w
a senior quality lead
Help me with in hand salary
Hi All, I'm so much confused in calculating my in hand salary by excluding the variable pay. Anyhow variable pay will have 30% tax directly on it. So by excluding If I calculate my monthly inhand using old and as well as new regime of 2025. I don't know which one to choose and which is best for me. Currently 80C is 1.5lakhs and 80D is 50k and Rent paid was around 75k help me to calculate in hand as per the above assumptions
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Salary related reviews for KONE

3.5

Rated by 108 employees for salary & benefits

Back Office Executive in Madurai

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 29 Oct 2022
2.0
 for  Salary and Benefits

Likes

Morning to evening they keep it ourselves busy.

  • Skill development - Excellent
    • +3 more

Dislikes

They not giving proper appreciation for hardworking.no hike for 2 years...not giving maternity leave so I am leaving the job.they spoiled my 5 years career.

read more
  • Salary - Poor
    • +1 more

Service Executive in Pune

Customer Success, Service & Operations Department

5.0
  •  posted on 27 Nov 2021
5.0
 for  Salary and Benefits

Likes

100% job security, in pandemic i trapped in my hone town atlest 1.5 month but company pay full salary. Company made all policies as employees centric. No any harassment. Your growth is depending on your performance.

read more
  • Salary - Excellent
    • +6 more

Business Development Manager in Kolkata

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 02 Mar 2025
1.0
 for  Salary and Benefits

Likes

Not at all, this a hell of a company. Work culture in Kone kolkata branch is very very bad. No job stability l, Specially seniors asks for special favours especially from female employees like us for promotion and growth in career. This is not a safe place for any employee be it a women or men. Situations are similar In regional office and kolkata branch offices are headed by perverts. Specially in kolkata branch office we regularly hear words e.g."b*k* c*oda, b@r*, khan**, Ren** by branch head S. Mukher*** while calling his subordinates regularly. Branch head has very less patience level uses slags every now and then and also known for abusing his juniors. hR has no role to play in this instead they turn deaf ear to all such complaints l made by any employee. In order to get promoted here one needs to provide extra service to BH other than kick backs. BH is directly involved in vendor favouritism in exchange of cash, employee favouritism and lift license cash handling.

read more

Dislikes

Everything except timely salary.

  • Salary - Bad
    • +6 more

Sales Manager in Kolkata

Full Time

 · 

Sales & Business Development Department

2.0
  •  posted on 17 Feb 2025
4.0
 for  Salary and Benefits

Likes

Salary is on time and decent.

  • Salary - Good

Dislikes

Office politics and favouritism prevails. Inspite of getting nominated for best sales performer of the year, i have seen them asking to put down paper. Culture of Kolkata branch is pathetic, people gets promoted by favouritism and Nepotism and good performers are either leaving or looking for job already specially in Sales. In short work culture is toxic unless they change the mid level managers.

read more
  • Job security - Poor
    • +4 more

Senior Specialist in Chennai

Full Time

 · 

Quality Assurance Department

4.0
  •  posted on 23 Dec 2023
4.0
 for  Salary and Benefits

Likes

...re working. Global functions have good scope and visibility in the organization. Got a salary and designation change after 1 year of joining. Good appraisals as KONE has achieved its targets (exceeded) for 2023.

read more
  • Salary - Good
    • +6 more

Dislikes

Conservative environment, lack of knowledge with the current tools and applications. Operations area are quiet hectic to work.

read more
see more salary related reviews

KONE interview questions by designations

Installation Engineer (6)Elevator Technician (4)Design Engineer (4)Electronics Engineer (2)
View all 91 interview experiences
More about working at KONE

KONE Salary FAQs

How much does KONE pay per year?
The average KONE salary ranges from approximately ₹1 Lakh to ₹3.6 Lakhs per year for a Intern and ₹49 Lakhs to ₹53 Lakhs per year for a General Manager. Salary estimates are based on 314 KONE salaries received from various employees of KONE. KONE employees rate the overall salary and benefits package 3.5/5 stars.
What is the highest salary in KONE?
The highest-paying job at KONE is a General Manager with a salary of ₹49 Lakhs to ₹53 Lakhs per year. The top 10% of employees earn more than ₹17.10 lakhs per year. The top 1% earn more than a whopping ₹40 lakhs per year.
What is the minimum salary in KONE?
Minimum salary at KONE depends on the role you are applying for. For Junior Process Agent the minimum salary is ₹2.2 Lakhs to ₹4.2 Lakhs per year, and for Maintenance Executive the minimum salary is ₹1.8 Lakh to ₹5.5 Lakhs per year and so on.
What is the salary package for freshers in KONE?
The average salary at KONE for freshers varies from ₹1 Lakh to ₹3.6 Lakhs per year for Intern and ₹2.7 Lakhs to ₹7.8 Lakhs per year for Business Analyst.
What is the notice period at KONE in Customer Success, Service & Operations Department?
According to AmbitionBox, 43% of the KONE employees in Customer Success, Service & Operations Department reported a notice period of 3 Months, 32% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 254 responses on AmbitionBox in last 2 years.

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KONE Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at KONE is INRunlock blur . Salary estimates are based on 314 KONE latest salaries received from various employees of KONE.

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