Karvy DigiKonnect Senior Customer Support Officer salaries in Hyderabad / Secunderabad

Likes

Terrible experience

Dislikes

No salary on time company deducted my 1 year PF but not added even working as agent earlier got promoted as Quality analyst in worked around 3 years company got closed and I still not got my experience letter and nobody cooperated even HR told you will not get there is no source of contact i faced lots of trouble to get job after 2020

Likes

Good customer service training, frequent IJP'S, noon food provided, incentives and gifts for good performance.voice, semi-voice and non voice process available, no target.

Dislikes

Salary may delay, upraisal not proper, high pressure in seasons.

Likes

Karvy DigiKonnect is best of working field

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees.

Likes

Company policies are good. Due to covid-19 they didn't supporting.very bad sutuations at lockdown period and 2 months delay salary.

Dislikes

... provide minium facilities also.politics are applied and career growth is slow . every month salary delay that only big problem.notice period days also high

Likes

Good peoplee and worst management. Company policies are not good , appraisals need to forgot and salary is low even don't get any facilities poor management. Never going to refer anybody.

Dislikes

Company management and transportation issue with no single appraisals and salary issue and not getting paid properly as per our work many deductions... not happy and not got satisfied with this company.