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Jio Customer Success Manager salaries in India (Updated 2025)

Annual salary range
9 - 16 years exp.
₹7 Lakhs - ₹21.2 Lakhs
Salary of majority employees
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Fixed (93%)
₹15.7 Lakhs
Variable (7%)
₹1.1 Lakh
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26% more than the average Customer Success Manager Salary in Telecom Companies for 9 - 16 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Success Manager Salary
11 - 16 years exp. (9 salaries)
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₹7 L/yr - ₹21.2 L/yr

Sales & Business Development
Customer Success Manager Salary
9 - 12 years exp. (3 salaries)
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₹16 L/yr - ₹17.8 L/yr

Last Updated: 16 Mar 2025

Companies similar to Jio for Customer Success Manager

Company name Avg Annual Salary Open Jobs
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Bharti Airtel Customer Success Manager Salary

4 - 12 years exp. (4 salaries)

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₹10 L/yr - ₹12.8 L/yr

arrow icon 32% less
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Vodafone Idea Customer Success Manager Salary

4 - 16 years exp. (10 salaries)

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₹10 L/yr - ₹19.5 L/yr

arrow icon 16% less
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₹4.2 L/yr - ₹19 L/yr

arrow icon 36% less
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BT Group Customer Success Manager Salary

7 - 16 years exp. (12 salaries)

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₹8 L/yr - ₹31.6 L/yr

arrow icon 7% more
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₹18 L/yr - ₹32 L/yr

arrow icon 47% more
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BT E Serv Customer Success Manager Salary

15 - 18 years exp. (4 salaries)

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₹31.9 L/yr - ₹42.6 L/yr

arrow icon 126% more
Customer Success Manager salary at Jio ranges between ₹7 Lakhs to ₹21.2 Lakhs per year for employees with experience between 9 years to 16 years. Salary estimates are based on 12 latest salaries received from various employees of Jio.

Latest annual salaries shared by Jio Customer Success Manager

3d ago
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14 years exp.
1mo ago
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16 years exp.
2mo ago
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12 years exp.
4mo ago
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13 years exp.
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10 years exp.
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13 years exp.
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9 years exp.
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12 years exp.

Experience wise Jio Customer Success Manager salaries

Last Updated: 16 Mar 2025

Experience Avg Annual Salary
9 years (AmbitionBox Estimate)

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₹16 L/yr - ₹29.1 L/yr
10 years (AmbitionBox Estimate)

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₹16 L/yr - ₹29.4 L/yr
11 years (AmbitionBox Estimate)

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₹15.6 L/yr - ₹29.8 L/yr
12 years (AmbitionBox Estimate)

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₹7 L/yr - ₹17 L/yr
13 years  (3 salaries)

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₹7 L/yr - ₹18 L/yr
View all

Similar Designation salaries in Jio

Customer Success Lead Salary
(AmbitionBox Estimate)
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₹47.5 L/yr - ₹52.5 L/yr
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₹2.25 L/yr - ₹9.5 L/yr
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₹15 L/yr - ₹30 L/yr
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₹7.7 L/yr - ₹9.8 L/yr
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₹2.68 L/yr - ₹7.1 L/yr
Store Manager Salary
(226 salaries)
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₹1.15 L/yr - ₹5.1 L/yr
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₹5 L/yr - ₹20.58 L/yr
Project Manager Salary
(229 salaries)
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₹5 L/yr - ₹18 L/yr
Sales Manager Salary
(205 salaries)
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₹1.6 L/yr - ₹10.1 L/yr
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₹0.85 L/yr - ₹3.4 L/yr

Top skills at Jio for Customer Success Manager

Relationship Management Billing Analytical skills Escalation Management MIS Backend Industry Solutions Customer Relationship Enterprise technology Customer Experience Program

Salary related reviews for Jio

Full Time

 · 

Production, Manufacturing & Engineering Department

3.0
  •  posted on 06 Feb 2025

4.0
 for  Salary and Benefits

Likes

...partment. There is good amount of Skill development and Technological knowledge. Salary of those who joined early are good but stagnant.

read more
  • Salary - Good

Dislikes

Long working hours and long duration Video Calling culture is very prevalent. VC start at 5.30AM in the morning and employee made to join via Laptops. Again VC start at 6PM again which eats into your personal time. VC are conducted 7Days a week with no holidays or breaks. There is large amount of administrative system based work load also which required constant monitoring and boring. Constant long duration reviews on daily basis increases stress and pressure.

read more
  • Job security - Bad
  • +4 more

Full Time

 · 

Engineering - Hardware & Networks Department

2.0
  •  posted on 04 Jul 2024

3.0
 for  Salary and Benefits

Likes

Salary comes on time every month no matter what. I think leave policy is also good and leaves can be availed without too many approvals as is the case with other organisations. Flexible working hours and job security for some reason.

read more
  • Job security - Good

Dislikes

...ason for example many employees haven't been promoted from last 10 years and so. Also salary discrepancy exists at highest level as no slab system for salary is being followed by the company. Very process oriented and local HR team is reluctant to override these processes even if it means to loosing some of the key employees. No employee retention policy, they will happily let you go even if you have spend a life time there and are a core member of the team. Overall company does not present a good platform for budding employees however if you are very high in the hierarchy and get a senior manager role or above, then it might be the place for you. Less stress and slow pace environment will be good for someone who wants to settle down without caring much about the work culture and learning development. PS-6 days a week at circle level while NHQ follows 5 days a week schedule.

read more
  • Skill development - Poor
  • +2 more

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 14 Dec 2024

1.0
 for  Salary and Benefits

Likes

Just salary on time.

Dislikes

Incentives structure very bad. Incentives credit in account after 3 months, others are credited in next months. No promotions No appraisal and no salary increment just workload increase day by day but no improvement in salary.

read more
  • Salary - Bad
  • +4 more

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 23 Jul 2024

1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

...ent treats employees as slave and speaking with employees with unparliamentary . There is no ethics and loss of salary because of management asking to put my money in day to day business I lost huge amount of money because of my superiors as well as my subordinates, one more important point to be notice with unethical management in higher positions they don't know the ground realities in employees working premises they blindly believe provoking guys like immediate supervisor they always tell lies on subordinates after the conversation of higher management these people ask their team to office and insulted infront of all staff this is a screwed-up culture. They don't have courtesy of employees families

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Finance & Accounting Department

3.0
  •  posted on 08 Mar 2024

3.0
 for  Salary and Benefits

Likes

Like the Work and facility is awesome.

  • Job security - Good
  • +1 more

Dislikes

...r others [S&D)KPI. Breaking all professional ethics. There is no self respect. Providing salary and getting debited by selling jio product to their own Employee 1st. You can always listion "Support Support" from cross functional team. S&D don't have efficiency always. Planned leave will not get easily by cross functional team.

read more
  • Company culture - Bad
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Jio Customer Success Manager Salary FAQs

What is the salary of Customer Success Manager at Jio ?
The average salary of a Customer Success Manager at Jio in India typically ranges from ₹7.0 Lakhs to ₹21.2 Lakhs per year, depending on experience (from 9 years to 16 years).

The top 10% of Customer Success Manager at Jio earn more than ₹21.1 Lakhs per year, and the top 1% earn over ₹21.2 Lakhs per year. Customer Success Manager Salaries at Jio can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ Jio employees in India.
What is the estimated take home salary of a Customer Success Manager at Jio in India?
The estimated take-home salary of a Customer Success Manager at Jio in India typically ranges from ₹1,14,162 to ₹1,17,341 per month. This is based on the average salary range of ₹7.0 Lakhs to ₹21.2 Lakhs per year for employees with experience ranging from 9 years to 16 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of Jio. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Success Manager at Jio ?
To be a Customer Success Manager at Jio in india, the key skills required include:

  • - Relationship
  • - Management
  • - Billing
  • - Analytical skills
  • - Escalation Management

These skills are highly valued at Jio and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Jio for Customer Success Manager in India?
BT E Serv ₹31.9 Lakhs to ₹42.6 Lakhs per year
Tata Teleservices ₹18.0 Lakhs to ₹32.0 Lakhs per year
BT Group ₹8.0 Lakhs to ₹31.6 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Jio, depending on the role and experience level.
What is the salary of a Customer Success Manager in companies similar to Jio in India?
The salary of a Customer Success Manager at companies similar to Jio in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Vodafone Idea ₹10.0 Lakhs to ₹19.5 Lakhs per year
Bharti Airtel ₹10.0 Lakhs to ₹12.8 Lakhs per year
Tata Communications ₹4.2 Lakhs to ₹19.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Success Manager at Jio in India?
The salary growth for a Customer Success Manager at Jio depends on factors such as experience, performance, and promotions. On average, a Customer Success Manager can expect the following growth trajectory at Jio:

Experience Average Salary Range
9 years ₹16.0 Lakhs to ₹29.1 Lakhs per year
10 years ₹16.0 Lakhs to ₹29.4 Lakhs per year
11 years ₹15.6 Lakhs to ₹29.8 Lakhs per year
12 years ₹7.0 Lakhs to ₹17.0 Lakhs per year
and so on.

Tell us how to improve this page.

Jio Customer Success Manager salary in India ranges between ₹7 Lakhs to ₹21.2 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 12 Jio latest salaries received from various employees of Jio.