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Jio Customer Success Manager salaries in India (Updated 2025)

Annual salary range
7 - 16 years exp.
₹7 Lakhs - ₹21.2 Lakhs
Salary of majority employees
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Fixed (93%)
₹13.5 Lakhs
Variable (7%)
₹1.0 Lakh
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9% more than the average Customer Success Manager Salary in Telecom Companies for 7 - 16 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Success Manager Salary
7 - 16 years exp. (9 salaries)
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₹7 L/yr - ₹21.2 L/yr

Sales & Business Development
Customer Success Manager Salary
9 - 12 years exp. (3 salaries)
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₹14.2 L/yr - ₹17 L/yr

Last Updated: 14 Feb 2025

Companies similar to Jio for Customer Success Manager

Company name Avg Annual Salary Open Jobs
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Bharti Airtel Customer Success Manager Salary

4 - 12 years exp. (4 salaries)

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₹10 L/yr - ₹12.8 L/yr

arrow icon 21% less
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Vodafone Idea Customer Success Manager Salary

4 - 16 years exp. (10 salaries)

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₹10 L/yr - ₹19.5 L/yr

arrow icon 3% less
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₹4.2 L/yr - ₹19 L/yr

arrow icon 26% less
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BT Group Customer Success Manager Salary

7 - 16 years exp. (12 salaries)

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₹8 L/yr - ₹31.6 L/yr

arrow icon 24% more
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₹18 L/yr - ₹32 L/yr

arrow icon 71% more
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BT E Serv Customer Success Manager Salary

15 - 18 years exp. (4 salaries)

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₹31.9 L/yr - ₹42.6 L/yr

arrow icon 162% more
Customer Success Manager salary at Jio ranges between ₹7 Lakhs to ₹21.2 Lakhs per year for employees with experience between 7 years to 16 years. Salary estimates are based on 12 latest salaries received from various employees of Jio.

Latest annual salaries shared by Jio Customer Success Manager

2w ago
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14 years exp.
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16 years exp.
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12 years exp.
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10 years exp.
7mo ago
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13 years exp.
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9 years exp.
1y ago
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7 years exp.
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12 years exp.
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15 years exp.
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11 years exp.

Experience wise Jio Customer Success Manager salaries

Last Updated: 14 Feb 2025

Experience Avg Annual Salary
7 years (AmbitionBox Estimate)

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₹5.4 L/yr - ₹14 L/yr
8 years (AmbitionBox Estimate)

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₹12.3 L/yr - ₹15.7 L/yr
9 years (AmbitionBox Estimate)

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₹5.6 L/yr - ₹16 L/yr
10 years (AmbitionBox Estimate)

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₹5.7 L/yr - ₹16 L/yr
11 years (AmbitionBox Estimate)

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₹5.8 L/yr - ₹15.6 L/yr
View all

Similar Designation salaries in Jio

Customer Success Lead Salary
(AmbitionBox Estimate)
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₹47.5 L/yr - ₹52.5 L/yr
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₹2.25 L/yr - ₹9 L/yr
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₹15 L/yr - ₹30 L/yr
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₹7.7 L/yr - ₹9.8 L/yr
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₹2.68 L/yr - ₹7.1 L/yr
Store Manager Salary
(231 salaries)
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₹1.15 L/yr - ₹5.1 L/yr
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₹5 L/yr - ₹20.58 L/yr
Project Manager Salary
(228 salaries)
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₹5 L/yr - ₹18 L/yr
Sales Manager Salary
(204 salaries)
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₹1.6 L/yr - ₹10 L/yr
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₹0.85 L/yr - ₹3.7 L/yr

Top skills at Jio for Customer Success Manager

Relationship Management Billing Analytical skills Escalation Management MIS Backend Industry Solutions Customer Relationship Enterprise technology Customer Experience Program
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Salary related reviews for Jio

Full Time

 · 

Production, Manufacturing & Engineering Department

3.0
  •  posted on 06 Feb 2025

4.0
 for  Salary and Benefits

Likes

...partment. There is good amount of Skill development and Technological knowledge. Salary of those who joined early are good but stagnant.

read more
  • Salary - Good

Dislikes

Long working hours and long duration Video Calling culture is very prevalent. VC start at 5.30AM in the morning and employee made to join via Laptops. Again VC start at 6PM again which eats into your personal time. VC are conducted 7Days a week with no holidays or breaks. There is large amount of administrative system based work load also which required constant monitoring and boring. Constant long duration reviews on daily basis increases stress and pressure.

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  • Job security - Bad
  • +4 more

Full Time

 · 

Engineering - Hardware & Networks Department

2.0
  •  posted on 04 Jul 2024

3.0
 for  Salary and Benefits

Likes

Salary comes on time every month no matter what. I think leave policy is also good and leaves can be availed without too many approvals as is the case with other organisations. Flexible working hours and job security for some reason.

read more
  • Job security - Good

Dislikes

...ason for example many employees haven't been promoted from last 10 years and so. Also salary discrepancy exists at highest level as no slab system for salary is being followed by the company. Very process oriented and local HR team is reluctant to override these processes even if it means to loosing some of the key employees. No employee retention policy, they will happily let you go even if you have spend a life time there and are a core member of the team. Overall company does not present a good platform for budding employees however if you are very high in the hierarchy and get a senior manager role or above, then it might be the place for you. Less stress and slow pace environment will be good for someone who wants to settle down without caring much about the work culture and learning development. PS-6 days a week at circle level while NHQ follows 5 days a week schedule.

read more
  • Skill development - Poor
  • +2 more

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 14 Dec 2024

1.0
 for  Salary and Benefits

Likes

Just salary on time.

Dislikes

Incentives structure very bad. Incentives credit in account after 3 months, others are credited in next months. No promotions No appraisal and no salary increment just workload increase day by day but no improvement in salary.

read more
  • Salary - Bad
  • +4 more

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 23 Jul 2024

1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

...ent treats employees as slave and speaking with employees with unparliamentary . There is no ethics and loss of salary because of management asking to put my money in day to day business I lost huge amount of money because of my superiors as well as my subordinates, one more important point to be notice with unethical management in higher positions they don't know the ground realities in employees working premises they blindly believe provoking guys like immediate supervisor they always tell lies on subordinates after the conversation of higher management these people ask their team to office and insulted infront of all staff this is a screwed-up culture. They don't have courtesy of employees families

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Finance & Accounting Department

3.0
  •  posted on 08 Mar 2024

3.0
 for  Salary and Benefits

Likes

Like the Work and facility is awesome.

  • Job security - Good
  • +1 more

Dislikes

...r others [S&D)KPI. Breaking all professional ethics. There is no self respect. Providing salary and getting debited by selling jio product to their own Employee 1st. You can always listion "Support Support" from cross functional team. S&D don't have efficiency always. Planned leave will not get easily by cross functional team.

read more
  • Company culture - Bad
see more salary related reviews

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Jio Customer Success Manager Salary FAQs

What is the salary of Customer Success Manager at Jio?
Customer Success Manager salary at Jio in India ranges between ₹7.0 Lakhs to ₹21.2 Lakhs for experience between 7 years to 16 years. According to our estimates it is 9% more than the average Customer Success Manager Salary in India. Salary estimates are based on 12 latest salaries received from various employees of Jio India.
How does the salary of a Customer Success Manager at Jio India compare with the average salary range for this job?
The average salary of a Customer Success Manager at Jio is 9% more than the average salary of a Customer Success Manager in India. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Success Manager at Jio?
Relationship, Management, Billing, Analytical skills and Escalation Management are some of the popular skills required to work as a Customer Success Manager at Jio India.
Which similar companies are paying more than Jio to a Customer Success Manager in India?
  • BT E Serv Customer Success Manager Salary - ₹31.9 Lakhs to ₹42.6 Lakhs per year
  • Tata Teleservices Customer Success Manager Salary - ₹18.0 Lakhs to ₹32.0 Lakhs per year
  • BT Group Customer Success Manager Salary - ₹8.0 Lakhs to ₹31.6 Lakhs per year
What is the salary of a Customer Success Manager in companies similar to Jio in India?
  • Vodafone Idea Customer Success Manager Salary - ₹10.0 Lakhs to ₹19.5 Lakhs per year
  • Bharti Airtel Customer Success Manager Salary - ₹10.0 Lakhs to ₹12.8 Lakhs per year
  • Tata Communications Customer Success Manager Salary - ₹4.2 Lakhs to ₹19.0 Lakhs per year
What is the estimated take home salary of a Customer Success Manager at Jio in India?
The estimated take-home salary of a Customer Success Manager at Jio ranges between ₹1,00,477 per month to ₹1,03,214 per month in India. The take-home salary calculation is based on the average Jio Customer Success Manager salary in India which ranges between ₹7.0 Lakhs to ₹21.2 Lakhs per year for employees with experience between 7 years to 16 years. Check how did we calculate take home salary?
What is the notice period for Customer Success Manager at Jio?
According to AmbitionBox, 42% of the Jio Customer Success Managers reported a notice period of 2 Months, 33% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 12 responses on AmbitionBox in last 2 years.

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Jio Customer Success Manager salary in India ranges between ₹7 Lakhs to ₹21.2 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 12 Jio latest salaries received from various employees of Jio.

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