Jindal X Customer Success, Service & Operations Department Salaries in Kolkata

Likes

There is nothing to like about for this company.

Dislikes

Work life balance is very poor. Salary expectation are also very low. I will recommend only freshers who haven't worked anywhere only to come and work here and experience hell.

Likes

There is nothing which you can like about this company.

Dislikes

...ment people are fake profiles. There are lots of things which I can write about. One of basic thing is fresher will get more salary than the experienced ones see how much logically they are to decide. There is big NO if you are in RCM and going to join company. Paise deke AM ate h yahan. R1RCM wale jis experience pe employees ko ban kar deti ussi company k experience pe yahan Assistant manager hire kiye jate wo bi kewal 3-4 saal k experience pe. Jis AM ko tameej ni h usko AM se DM 6 month m or fir 1 saal m Manager promote kiya jata h. Jo apne se 5 saal launde se pat jati h or usko promote karwati jo floor pe galiyan deta firta h, ek dhale ka kaam ni karta floor pe, employee se jyada leaves leta h jiska kaam bolu to ek kaam ni karta or even hafte 2 din to late report karta h but you can't complain about them.

Likes

According to me in my process there is less work load and average salary with WFH facility. Job security is also good. When i was at WFO they used to conduct Fun Activity in which i like to play outdoor game (i.e, kho-kho) as we get a little leverage in name of floor activity from our work😂 and i also like the concept of IJP in this company. I've seen many of college been promoted through IJP.

Dislikes

The thing which i hate the most in this company is working hours are too long i mean why 10 hour 15 minutes (staff time) for domestic process on top of that at the time of interview and induction HR and other officials told me that the shifts will be rotational, as of now I've completed my 1 month in this company and at my first week of certification i got day shift but after that and still now i have been alloted night inspite of informing TL, HR and Trainer to change my shift but they are not changing my shift. I am very very very much disappointed with them. In my batch everyone except me had got their prefered shift. 😠

Likes

...urce personnel every now and then. Even the food court did not have proper food. The pay is terribly low. When the company decides to terminate and employee they ask you to accept a mistake which ideally was not done by them.

Dislikes

In fact everything.

Likes

The only thing to be liked was salary got credited on time, only bootlickers can survive there, odm process was a bit better than chat process, please join only if you don't have any other option than begging and start finding job from the very first day of your training.

Dislikes

Everything was to be disliked can you imagine taking 5 chats consecutively? I have taken 5 chats continuously from login time till logout time, during the whole month of ramadan, a$$hole team leaders even won't let you have a lunch break I have to argue with him during wfh that I need to put my crm on break while having lunch, I can't chat with customers and eat consecutively 🤷‍♂️, and he said that here in wfo nobody takes lunch break and eat on the system desk itself, can you imagine the pressure on associates? this is after they prepare break and login roster every day 😑 Even after logging out it took 40,45 minutes to resolve all the chats every day they removed second tea break without any reason and even HR's didn't have any answers, I didn't had any issues with the odm management but chat process was full of filth, it was chat process but they forced us to call every customer in end of the chat for Excellent rating, that was not customer service but was reduced to just rating game @$$hole tl reprimanded us every day about the ratings, you will not get any downtime or break even during the office meetings no matter you are talking to hr/manager/tl you have to take chats and have to respond in meetings also 😂😂 Somehow I managed 4 months in that zoo and gave up DON'T JOIN IT UNTIL YOU LOVE TO VISIT A MENTAL HOSPITAL