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Jana Small Finance Bank

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3.8

based on 6k Reviews

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Customer Success, Service & Operations

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Jana Small Finance Bank Customer Success, Service & Operations Department Salaries in India

based on 1.4k latest salaries
Designation Avg Annual Salary Open Jobs

Branch Customer Service Manager

4 - 5 years exp. (AmbitionBox Estimate)
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₹3.7 L/yr - ₹4.8 L/yr

Branch Operations Assistant

0 - 1 year exp. (AmbitionBox Estimate)
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₹2 L/yr - ₹2.6 L/yr

Business Analyst and Project Manager

14 - 16 years exp. (AmbitionBox Estimate)
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₹9.8 L/yr - ₹12.5 L/yr

Business Development Executive Officer

0 - 1 year exp. (AmbitionBox Estimate)
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₹2 L/yr - ₹2.7 L/yr

Collection MIS Executive

1 - 3 years exp. (AmbitionBox Estimate)
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₹2 L/yr - ₹2.5 L/yr

Credit Operations Manager

9 - 10 years exp. (AmbitionBox Estimate)
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₹6.3 L/yr - ₹8 L/yr

Disbursement Manager

0 - 4 years exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Officer L1

0 - 1 year exp. (AmbitionBox Estimate)
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₹1.4 L/yr - ₹1.7 L/yr

Processing Analyst

2 - 3 years exp. (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.9 L/yr

Sales and Operations Officer

2 - 3 years exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Senior Officer Grade 1

2 - 3 years exp. (AmbitionBox Estimate)
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₹2 L/yr - ₹2.3 L/yr

Branch Relationship Executive

2 - 4 years exp. (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.2 L/yr

Operations Analyst

3 - 6 years exp. (AmbitionBox Estimate)
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₹3.1 L/yr - ₹3.9 L/yr

Gold Loan Officer

Fresher (AmbitionBox Estimate)
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₹2 L/yr - ₹2.9 L/yr

Verification Executive

3 years exp. (AmbitionBox Estimate)
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₹1.7 L/yr - ₹2.2 L/yr

BDM

5 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Bank Clerk

2 years exp. (AmbitionBox Estimate)
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₹1.6 L/yr - ₹2.1 L/yr

KYC Analyst

4 years exp. (AmbitionBox Estimate)
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₹2.5 L/yr - ₹3.2 L/yr

Assistant Manager Business Analyst

8 years exp. (AmbitionBox Estimate)
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₹5.9 L/yr - ₹7.6 L/yr

Assistant Executive Officer

9 years exp. (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.8 L/yr

Last Updated: 8 Feb, 2025

What people are saying about Jana Small Finance Bank

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sagaofexplore
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1w
works at
Jana Small Finance Bank
Hi Guys, Looking for new job role outside banking industry want to join IT or any other financial institutions for better work culture and salary. I currently have 1.5 yr of experience in Home loans, customer service and banking operations with 2.8 LPA Package. Looking for better opportunity because of toxic Manager and low growth rate of 10% yoy.
Want switch domain or should Look in banking and finance job roles only
Finance
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IT
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6 participants . expiring in 13h
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Salary related reviews for Jana Small Finance Bank

3.6

Rated by 537 employees for salary & benefits

Teller in Swarupnagar

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 23 Feb 2023
1.0
 for  Salary and Benefits

Likes

...um cashier but now I am working as a cashier in cash but Degisnation not change. And the main think is salary is to low my team mate join as a fresher and join date 2022 December company give him 1lakh 60thousands per year but company give me after 2years 1lakhs 59thousand I don't know why and what's basis company create this rules as my own opinion it's wrong some one take high salary and some on verry low but they sam Degisnation and belongs sam position and I think company need work with this.

read more
  • Job security - Good
    • +1 more

Dislikes

Salary system some one take high salary and some one verry low it's not fear.

read more
  • Salary - Bad
    • +2 more

Brach Operation Manager in Coimbatore

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 03 Feb 2024
4.0
 for  Salary and Benefits

Likes

Very good salary

  • Salary - Good
    • +4 more

Dislikes

Its hard for me to leave jana...and also i loved working there..there isno much difficulty in that job but actual difficulty is hard to balance personal life.. Also lots of pressure on conference calls and targets..there is no struggle to cross each targets and new products but based on the pressure and conference calls very very tough to handle..work is easy if we learned properly but handling higher officials is very tough and no more time to see our family...its very hard...company have to understand a persons personal time for life also no more holidays..its very very bad...

read more
  • Work-life balance - Bad

Officer in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 19 Mar 2019
5.0
 for  Salary and Benefits

Likes

As a fresher, I learn from this organization lots of think. it's helpful to more build professional me.

  • Salary - Excellent
    • +5 more

Dislikes

overall its, a very good organization but salary should be a give high for the normal designation employee

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Operations Executive in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 17 Nov 2024
4.0
 for  Salary and Benefits

Likes

Jana bank salary distribution on time care about there employees and HR very supportive some senior supportive.

read more
  • Salary - Good
    • +3 more

Dislikes

Sab accha hai mene jana bank me as a oac kaam kiya lekin meri ek galti se mujhe nikal diya gya mene ek chance manga apni galti accept ki but fir bhi mujhe ask to go kar diya ek chance me deserve krti thi but nhi diya to mujhe is bat se bahut taklif hui h jana bank me kuch senior ka group bna hua h jo agar kisi ko nikalna chate h wo khi kisi situation me fasa kar nikal dete hai. I request to you please give me one chance I will prove my self. I like to work again jana bank please.

read more
  • Job security - Poor
    • +1 more

Compliance Executive in Kolkata, Sector V

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 14 Sep 2023
4.0
 for  Salary and Benefits

Likes

...bers. Senior management is very vigilant about the inconvenience of a newjoiner. Gives additional monthly performance bonus apart from statutory bonus and performance is monitored every month.

read more
  • Salary - Good
    • +6 more

Dislikes

Work presure is high. Very strict about time lines. Difficult place for indisciplined and unethical people😁

see more salary related reviews

Jana Small Finance Bank interview questions by designations

Relationship Manager (17)Business Development Executive (15)Brach Operation Manager (11)Assistant Manager (10)
View all 229 interview experiences
More about working at Jana Small Finance Bank

Jana Small Finance Bank Salary FAQs

How much does Jana Small Finance Bank pay per year?
The average Jana Small Finance Bank salary ranges from approximately ₹1 Lakh to ₹1.5 Lakh per year for a Gold Appraiser and ₹31 Lakhs to ₹76.2 Lakhs per year for a Senior Vice President. Salary estimates are based on 1.4k Jana Small Finance Bank salaries received from various employees of Jana Small Finance Bank. Jana Small Finance Bank employees rate the overall salary and benefits package 3.6/5 stars.
What is the highest salary in Jana Small Finance Bank?
The highest-paying job at Jana Small Finance Bank is a Senior Vice President with a salary of ₹31 Lakhs to ₹76.2 Lakhs per year. The top 10% of employees earn more than ₹9.91 lakhs per year. The top 1% earn more than a whopping ₹32.44 lakhs per year.
What is the minimum salary in Jana Small Finance Bank?
Minimum salary at Jana Small Finance Bank depends on the role you are applying for. For Collections Executive the minimum salary is ₹1.2 Lakh to ₹3.8 Lakhs per year, and for Customer Relationship Manager the minimum salary is ₹1.3 Lakh to ₹4.2 Lakhs per year and so on.
What is the salary package for freshers in Jana Small Finance Bank?
The average salary at Jana Small Finance Bank for freshers varies from ₹1.2 Lakh to ₹1.8 Lakh per year for OAC Operator Assessment COM Casiar and ₹6 Lakhs to ₹10 Lakhs per year for Management Trainee.
What is the notice period at Jana Small Finance Bank in Customer Success, Service & Operations Department?
According to AmbitionBox, 57% of the Jana Small Finance Bank employees in Customer Success, Service & Operations Department reported a notice period of 3 Months, 22% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 1.6k responses on AmbitionBox in last 2 years.

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Jana Small Finance Bank Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Jana Small Finance Bank is INRunlock blur . Salary estimates are based on 1.4k Jana Small Finance Bank latest salaries received from various employees of Jana Small Finance Bank.

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