ivy Customer Service Associate salaries in Hyderabad / Secunderabad (Updated 2025)

Likes

Great teams Enough time to complete tasks Excellent support from management Great scope for learning new technologies

Dislikes

Salary is less than industry standard for many levels Promotions and yearly hikes are not up to the mark

Likes

Secured and seamless transportation. Great supportive admin team. Good colleagues.

Dislikes

...ganization doesn't bother if you all survive the sudden crises of layoff or not. Will just pay you for may be 3 or 5 months without even check int current market of job vacancies. They provide you with great competitive salary which becomes a problem for an employee after being laid off, which causses low salary expectation to get a job and survive. None of the benefits or culture match with the Big4 except the one lay off process and culture. Worst internal hiring process for employee who were benched. Promises will be maid that you will feel you will get into some other team/project but you are still secured but the ultimate intention behind it to lay off. It's just like terms and conditions written as T&C in very small letter at some corner of an Ad.

Likes

Nothing to like ... It's waste of time joining the company

Dislikes

...is organisation for 3 years. Company management is not in favour with employees. They are part of politics No hike no appraisal. you will stick with the same designation , company politics is very bad. Blame game you have daily work more than your log off time.

Likes

Ivy provides free cab benefits,

Dislikes

HR team discussed to me before joining we provide a 100% bonus every year, but Ivy management offers below 50% bonus (HR team gives false information, it's like cheating). and appraisals are given to below 5% to 8% only.

Likes

Colleagues are good. Company provides training as well. Anyway, it all depends on your Manager. Good work is appreciated.

Dislikes

Bonus payout is less. Exit management is also poor - No bonus is given if you leave even after 6 months of the payout. They will recover it back from you.