ithought Customer Service Executive salaries in India

Likes

1. Timely Salary, health insurance benefits, team outings. 2. Flexible hours, WFH option available (for a select few). 3. Building rapport with key decision makers (not hard to find) can foster career growth and financial rewards.

Dislikes

Family run business: Maintaining professional boundaries with co-workers and management while focusing on your performance can contribute to a positive work experience. 1. Individuals seeking career growth and experience, especially in non-financial teams, may find that ithought is not the best fit. Management actively supports employees in financial roles by providing opportunities to learn and grow through events, classes and certifications. However, there appears to be a lack of similar support for non-financial teams, which could be a drawback for those looking to develop their skills and advance in their career. 2. Employees in non-financial roles may be assigned additional tasks to juggle beyond their usual responsibilities. The company seems to expect its employees to wear multiple hats, and perhaps some safety gears, to get the job done. Make sure you carefully assess the workload before taking on the extra tasks to avoid burnout. 3. Having a good manager is key to s successful career and thriving at ithought. Some teams benefit from experienced leaders, while others, well, let's just say their managers haven't exactly ventured beyond the company walls. They might not even recognize a new trend if it bit them. This lack of exposure can seriously limit growth opportunities for both the managers and the employees under their supervision. 4. Raises and bonuses at ithought seem like a mystery and lack transparency. This is because there is a discrepancy between my experience and that of some colleagues. Unlike some of my colleagues, I haven't received timely raises and bonuses despite consistent performance. This lack of clarity is concerning. There's a feeling that raises and bonuses might be more about who you know that what you do. 5. Reviews are like first impression- they give you a glimpse, but not the whole picture. Positive reviews are great but take them with a pinch of salt (unless it's flavored with that raise you haven't gotten). Do your research talk to people and see if your thought truly aligns with your career goals. As a reviewer (yours truly), I wouldn't recommend ithought for non-financial roles. But hey, that's from my personal experience and perspective. Maybe you'll be the one to crack the code and unlock the golden ticket at ithought. Just remember, proceed with caution!

Likes

You'll get a good exposure, if you are a beginner. You can learn a lot of things during your training period.

Dislikes

No stipend would be provided. If you are ok to work for a few period to gain exposure, You can join. You need to complete NISM XA & XB exams to work in this role.