ITC Infotech Service Desk Analyst Salaries by 10+ Employees (Updated 2025)

4 - 9 years exp.

₹2.6 Lakhs - ₹7.2 Lakhs

Avg. annual salary

Monthly In-hand Salary

10% more than the average Service Desk Analyst Salary in IT Services & Consulting Companies for 4 - 9 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations Service Desk Analyst Salary 5 - 9 years exp. (5 salaries)	₹2.6 L/yr - ₹5 L/yr
Engineering - Hardware & Networks Service Desk Analyst Salary 4 - 5 years exp. (4 salaries)	₹4.8 L/yr - ₹7.2 L/yr
Login to view exact salary
Marketing & Communication Service Desk Analyst Salary 4 - 6 years exp. (3 salaries)	₹4.5 L/yr - ₹5.5 L/yr

Last Updated: 23 Jan 2025

Companies similar to ITC Infotech for Service Desk Analyst

Company name	Avg Annual Salary	Open Jobs
TCS Service Desk Analyst Salary 2 - 7 years exp. (106 salaries)	₹2 L/yr - ₹9 L/yr 2% less	1 job opening
Capita Service Desk Analyst Salary 0 - 5 years exp. (26 salaries)	₹2.2 L/yr - ₹5 L/yr 19% less
Login to view exact salary
Infosys Service Desk Analyst Salary 1 - 5 years exp. (22 salaries)	₹2 L/yr - ₹7.5 L/yr 11% less
Coforge Service Desk Analyst Salary 0 - 6 years exp. (14 salaries)	₹2 L/yr - ₹7.5 L/yr 18% less
Mphasis Service Desk Analyst Salary 1 - 6 years exp. (8 salaries)	₹2 L/yr - ₹6.7 L/yr 21% less
Orange Business Service Desk Analyst Salary 3 - 7 years exp. (7 salaries)	₹5 L/yr - ₹7.2 L/yr 18% more
Infinite Computer Solutions Service Desk Analyst Salary 2 - 10 years exp. (4 salaries)	₹3.1 L/yr - ₹9.2 L/yr 30% more
Dell EMC Service Desk Analyst Salary 2 - 4 years exp. (4 salaries)	₹4.2 L/yr - ₹8.3 L/yr 19% more
Koch Business Solutions Service Desk Analyst Salary 3 - 9 years exp. (4 salaries)	₹6 L/yr - ₹13.9 L/yr 97% more
SS&C TECHNOLOGIES Service Desk Analyst Salary 2 - 8 years exp. (3 salaries)	₹5.1 L/yr - ₹8 L/yr 22% more

Service Desk Analyst salary at ITC Infotech ranges between ₹2.6 Lakhs to ₹7.2 Lakhs per year for employees with experience between 4 years to 9 years. Salary estimates are based on 12 latest salaries received from various employees of ITC Infotech .

Latest annual salaries shared by ITC Infotech Service Desk Analyst

2w ago

₹4.3 Lakhs

7 years exp.

3mo ago

₹3.8 Lakhs

6 years exp.

4mo ago

₹5.5 Lakhs

6 years exp.

11mo ago

₹5.5 Lakhs

5 years exp.

1y ago

₹6.5 Lakhs

4 years exp.

1y ago

5 years exp.

1y ago

4 years exp.

1y ago

5 years exp.

1y ago

5 years exp.

1y ago

5 years exp.

Experience wise ITC Infotech Service Desk Analyst salaries

Last Updated: 23 Jan 2025

Experience	Avg Annual Salary
4 years (AmbitionBox Estimate)	₹1.9 L/yr - ₹6.5 L/yr
5 years (5 salaries)	₹3.6 L/yr - ₹7.2 L/yr
Login to view exact salary
6 years (3 salaries)	₹2.6 L/yr - ₹5.5 L/yr
7 years (AmbitionBox Estimate)	₹4.3 L/yr - ₹9.4 L/yr
8 years (AmbitionBox Estimate)	₹4.8 L/yr - ₹6.1 L/yr
9 years (AmbitionBox Estimate)	₹3.1 L/yr - ₹9.8 L/yr

View all

Similar Designation salaries in ITC Infotech

IT Consultant Salary

(351 salaries)

₹4.25 L/yr - ₹18.34 L/yr

Project Manager Salary

(268 salaries)

₹10.69 L/yr - ₹35.5 L/yr

Business Analyst Salary

(176 salaries)

₹4.25 L/yr - ₹16.5 L/yr

Team Lead Salary

(147 salaries)

₹10 L/yr - ₹40 L/yr

Program Manager Salary

(62 salaries)

₹18.75 L/yr - ₹43 L/yr

Junior Executive Salary

(59 salaries)

₹2.5 L/yr - ₹4 L/yr

Senior Information Technology Consultant Salary

(55 salaries)

₹5.71 L/yr - ₹23.48 L/yr

Data Analyst Salary

(53 salaries)

₹2.76 L/yr - ₹10 L/yr

Service Delivery Manager Salary

(51 salaries)

₹16 L/yr - ₹54 L/yr

General Manager Salary

(50 salaries)

₹30 L/yr - ₹57.5 L/yr

Top skills at ITC Infotech for Service Desk Analyst

IT Helpdesk IT Service Desk technical helpdesk Service Desk Troubleshooting Technical Support Active Directory Technical Voice Process Technical Helpdesk MS Office Customer Service Team Leading Communication Skills customer support ITIL

Salary related reviews for ITC Infotech

2.0

Rated by 1 employees for salary & benefits

Project Manager in Bangalore / Bengaluru

Full Time

Project & Program Management Department

2.0

• posted on 17 Jan 2025

2.0

for Salary and Benefits

Likes

Nice location inside Bangalore, but traffic now is a problem. Migration projects are good. Team is dedicated and professional. ITC limited brand benefits is ITC hotel 25% off.

Job security - Good

Dislikes

...s negligible. Salary gets delayed by 6 months and no arrears are paid for those. There is no clear communication from HR on the performance rating or from immediate manager and once salary hike is credited we must assume rating. No power of HR and Managers are treated like third class citizen.

Salary - Poor

+3 more

General Manager in Kolkata

Full Time

Project & Program Management Department

1.0

• posted on 11 Oct 2024

2.0

for Salary and Benefits

Likes

Only good thing is work life balance

Dislikes

... use and throw. Never join this org even they lure you with initial good salary. Basic pay is poor. They don't have sustainable projects. Whether you are joining at leadership or junior level this company should be your last choice.

Salary - Poor

+5 more

Team Lead in Kolkata

Full Time

Consulting Department

3.0

• posted on 27 Nov 2022

2.0

for Salary and Benefits

Likes

No work pressure. It is a retirement company full of politics. People with no skill can sustain their job easily here.

Job security - Good

+1 more

Dislikes

Everything is horrible here except work life balance 😆. Shoe polishing company with typical madwadi style, except salary many a things are challenging here.

Salary - Poor

+4 more

Delivery Manager (working remotely)

Full Time

Project & Program Management Department

1.0

• posted on 26 Aug 2023

1.0

for Salary and Benefits

Likes

Work from home but even during critical family issues also your manager will ask you to be there for sometime. Felt very bad for choosing ITC.

Dislikes

...our project is not performing extremely well No Variables and they will be deny. Assume that your salary is without variables. Salary hike letter and implementation will always get delayed. ITC does not have any process for anything. Even I have seen people following up the HR for relieving letter after 2 weeks of resigned date.

Salary - Bad

+6 more

IT Consultant in Bangalore Rural

ITSMG Department

3.0

• posted on 31 May 2021

2.0

for Salary and Benefits

Likes

Technology using almost all are latest only, Job security in critical and recession time cannot be estimated If economy of the country is good decent job security is there

Job security - Excellent

+3 more

Dislikes

Career growth and compensation level not up to mark as cost of leaving too high when compared the salary payed by the company

Salary - Poor

+2 more

see more salary related reviews

Discover interview dos and don'ts from real experiences

Top trending discussions

View All

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

Got a question about ITC Infotech ?

Ask anonymously on communities.

ITC Infotech Service Desk Analyst Salary FAQs

What is the salary of Service Desk Analyst at ITC Infotech ?

The average salary of a Service Desk Analyst at ITC Infotech in India typically ranges from ₹2.6 Lakhs to ₹7.2 Lakhs per year, depending on experience (from 4 years to 9 years).

The top 10% of Service Desk Analyst at ITC Infotech earn more than ₹6.7 Lakhs per year, and the top 1% earn over ₹7.2 Lakhs per year. Service Desk Analyst Salaries at ITC Infotech can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ ITC Infotech employees in India.

What is the estimated take home salary of a Service Desk Analyst at ITC Infotech in India?

The estimated take-home salary of a Service Desk Analyst at ITC Infotech in India typically ranges from ₹37,169 to ₹38,376 per month. This is based on the average salary range of ₹2.6 Lakhs to ₹7.2 Lakhs per year for employees with experience ranging from 4 years to 9 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of ITC Infotech . Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Service Desk Analyst at ITC Infotech ?

To be a Service Desk Analyst at ITC Infotech in india, the key skills required include:

- IT Helpdesk
- IT Service Desk
- technical helpdesk
- Service Desk
- Troubleshooting

These skills are highly valued at ITC Infotech and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than ITC Infotech for Service Desk Analyst in India?

Koch Business Solutions	₹6.0 Lakhs to ₹13.9 Lakhs per year
Infinite Computer Solutions	₹3.1 Lakhs to ₹9.2 Lakhs per year
SS&C TECHNOLOGIES	₹5.1 Lakhs to ₹8.0 Lakhs per year
Dell EMC	₹4.2 Lakhs to ₹8.3 Lakhs per year
Orange Business	₹5.0 Lakhs to ₹7.2 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by ITC Infotech , depending on the role and experience level.

What is the salary of a Service Desk Analyst in companies similar to ITC Infotech in India?

The salary of a Service Desk Analyst at companies similar to ITC Infotech in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

TCS	₹2.0 Lakhs to ₹9.0 Lakhs per year
Infosys	₹2.0 Lakhs to ₹7.5 Lakhs per year
Coforge	₹2.0 Lakhs to ₹7.5 Lakhs per year
Capita	₹2.2 Lakhs to ₹5.0 Lakhs per year
Mphasis	₹2.0 Lakhs to ₹6.7 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Service Desk Analyst at ITC Infotech in India?

The salary growth for a Service Desk Analyst at ITC Infotech depends on factors such as experience, performance, and promotions. On average, a Service Desk Analyst can expect the following growth trajectory at ITC Infotech :

Experience	Average Salary Range
4 years	₹1.9 Lakhs to ₹6.5 Lakhs per year
5 years	₹3.6 Lakhs to ₹7.2 Lakhs per year
6 years	₹2.6 Lakhs to ₹5.5 Lakhs per year
7 years	₹4.3 Lakhs to ₹9.4 Lakhs per year

and so on.

Tell us how to improve this page.

Home >
Salaries >
ITC Infotech Salaries >
ITC Infotech Service Desk Analyst Salaries

ITC Infotech Service Desk Analyst salary in India ranges between ₹2.6 Lakhs to ₹7.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 12 ITC Infotech latest salaries received from various employees of ITC Infotech .