ITC Infotech Service Desk Analyst Salaries by 10+ Employees (Updated 2025)

4 - 9 years exp.

₹2.6 Lakhs - ₹7.2 Lakhs

Salary of majority employees

13% more than the average Service Desk Analyst Salary in IT Services & Consulting Companies for 4 - 9 years of experience

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Salaries in different departments

Customer Success, Service & Operations Service Desk Analyst Salary 5 - 9 years exp. (5 salaries)	₹2.6 L/yr - ₹5 L/yr
Engineering - Hardware & Networks Service Desk Analyst Salary 4 - 5 years exp. (4 salaries)	₹4.8 L/yr - ₹7.2 L/yr
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Marketing & Communication Service Desk Analyst Salary 4 - 6 years exp. (3 salaries)	₹4.5 L/yr - ₹5.5 L/yr

Last Updated: 23 Jan 2025

Companies similar to ITC Infotech for Service Desk Analyst

Company name	Avg Annual Salary	Open Jobs
TCS Service Desk Analyst Salary 2 - 8 years exp. (103 salaries)	₹2 L/yr - ₹7 L/yr 5% less
Infosys Service Desk Analyst Salary 1 - 5 years exp. (22 salaries)	₹2 L/yr - ₹7.5 L/yr 11% less
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Wipro Service Desk Analyst Salary 0 - 7 years exp. (147 salaries)	₹1.8 L/yr - ₹8 L/yr 14% less	20 job openings
HCLTech Service Desk Analyst Salary 0 - 6 years exp. (207 salaries)	₹1.7 L/yr - ₹6.2 L/yr 30% less
Tech Mahindra Service Desk Analyst Salary 0 - 6 years exp. (108 salaries)	₹2.1 L/yr - ₹7.7 L/yr 4% less
Cognizant Service Desk Analyst Salary 0 - 5 years exp. (60 salaries)	₹2 L/yr - ₹8.3 L/yr 5% more
Capgemini Service Desk Analyst Salary 0 - 5 years exp. (41 salaries)	₹2 L/yr - ₹5.2 L/yr 34% less
Accenture Service Desk Analyst Salary 0 - 4 years exp. (45 salaries)	₹2 L/yr - ₹8.4 L/yr 12% less
IBM Service Desk Analyst Salary 1 - 6 years exp. (12 salaries)	₹3 L/yr - ₹5.5 L/yr 17% less
Capita Service Desk Analyst Salary 0 - 5 years exp. (25 salaries)	₹2.2 L/yr - ₹5 L/yr 18% less
Coforge Service Desk Analyst Salary 0 - 6 years exp. (14 salaries)	₹2 L/yr - ₹7.5 L/yr 18% less
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Mphasis Service Desk Analyst Salary 1 - 6 years exp. (8 salaries)	₹2 L/yr - ₹6.7 L/yr 21% less
Orange Business Service Desk Analyst Salary 3 - 7 years exp. (7 salaries)	₹5 L/yr - ₹7.2 L/yr 18% more
LTIMindtree Service Desk Analyst Salary 1 - 4 years exp. (6 salaries)	₹2.4 L/yr - ₹4 L/yr 32% less
Infinite Computer Solutions Service Desk Analyst Salary 2 - 10 years exp. (4 salaries)	₹3.1 L/yr - ₹9.2 L/yr 30% more
Dell EMC Service Desk Analyst Salary 2 - 4 years exp. (4 salaries)	₹4.2 L/yr - ₹8.3 L/yr 19% more
Koch Business Solutions Service Desk Analyst Salary 3 - 9 years exp. (4 salaries)	₹6 L/yr - ₹13.9 L/yr 97% more
SS&C TECHNOLOGIES Service Desk Analyst Salary 2 - 8 years exp. (3 salaries)	₹5.1 L/yr - ₹8 L/yr 22% more

Service Desk Analyst salary at ITC Infotech ranges between ₹2.6 Lakhs to ₹7.2 Lakhs per year for employees with experience between 4 years to 9 years. Salary estimates are based on 12 latest salaries received from various employees of ITC Infotech .

Experience wise ITC Infotech Service Desk Analyst salaries

Last Updated: 23 Jan 2025

Experience	Avg Annual Salary
4 years (AmbitionBox Estimate)	₹1.9 L/yr - ₹6.5 L/yr
5 years (5 salaries)	₹3.6 L/yr - ₹7.2 L/yr
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6 years (3 salaries)	₹2.6 L/yr - ₹5.5 L/yr
7 years (AmbitionBox Estimate)	₹4.3 L/yr - ₹9.4 L/yr
8 years (AmbitionBox Estimate)	₹4.8 L/yr - ₹6.1 L/yr
9 years (AmbitionBox Estimate)	₹3.1 L/yr - ₹9.8 L/yr

View all

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₹4.25 L/yr - ₹16 L/yr

Team Lead Salary

(150 salaries)

₹8 L/yr - ₹27 L/yr

Program Manager Salary

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₹18.75 L/yr - ₹43 L/yr

Junior Executive Salary

(58 salaries)

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Senior Information Technology Consultant Salary

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₹6.5 L/yr - ₹24.5 L/yr

General Manager Salary

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₹30 L/yr - ₹57.5 L/yr

Service Delivery Manager Salary

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Data Analyst Salary

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₹2.76 L/yr - ₹9.05 L/yr

Top skills at ITC Infotech for Service Desk Analyst

IT Helpdesk IT Service Desk technical helpdesk Service Desk Troubleshooting Technical Support Active Directory Technical Voice Process Technical Helpdesk MS Office Customer Service Team Leading Communication Skills customer support ITIL

Salary related reviews for ITC Infotech

2.0

Rated by 1 employees for salary & benefits

Project Manager in Bangalore / Bengaluru

Full Time

Project & Program Management Department

2.0

• posted on 17 Jan 2025

2.0

for Salary and Benefits

Likes

Nice location inside Bangalore, but traffic now is a problem. Migration projects are good. Team is dedicated and professional. ITC limited brand benefits is ITC hotel 25% off.

Job security - Good

Dislikes

...s negligible. Salary gets delayed by 6 months and no arrears are paid for those. There is no clear communication from HR on the performance rating or from immediate manager and once salary hike is credited we must assume rating. No power of HR and Managers are treated like third class citizen.

Salary - Poor

+3 more

General Manager in Kolkata

Full Time

Project & Program Management Department

1.0

• posted on 11 Oct 2024

2.0

for Salary and Benefits

Likes

Only good thing is work life balance

Dislikes

... use and throw. Never join this org even they lure you with initial good salary. Basic pay is poor. They don't have sustainable projects. Whether you are joining at leadership or junior level this company should be your last choice.

Salary - Poor

+5 more

Team Lead in Kolkata

Full Time

Consulting Department

3.0

• posted on 27 Nov 2022

2.0

for Salary and Benefits

Likes

No work pressure. It is a retirement company full of politics. People with no skill can sustain their job easily here.

Job security - Good

+1 more

Dislikes

Everything is horrible here except work life balance 😆. Shoe polishing company with typical madwadi style, except salary many a things are challenging here.

Salary - Poor

+4 more

Delivery Manager (working remotely)

Full Time

Project & Program Management Department

1.0

• posted on 26 Aug 2023

1.0

for Salary and Benefits

Likes

Work from home but even during critical family issues also your manager will ask you to be there for sometime. Felt very bad for choosing ITC.

Dislikes

...our project is not performing extremely well No Variables and they will be deny. Assume that your salary is without variables. Salary hike letter and implementation will always get delayed. ITC does not have any process for anything. Even I have seen people following up the HR for relieving letter after 2 weeks of resigned date.

Salary - Bad

+6 more

IT Consultant in Bangalore Rural

ITSMG Department

3.0

• posted on 31 May 2021

2.0

for Salary and Benefits

Likes

Technology using almost all are latest only, Job security in critical and recession time cannot be estimated If economy of the country is good decent job security is there

Job security - Excellent

+3 more

Dislikes

Career growth and compensation level not up to mark as cost of leaving too high when compared the salary payed by the company

Salary - Poor

+2 more

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What people are saying about ITC Infotech

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staticchimpanzee

works at

Wipro

Hi All, I I have 2 offers, Coforge: 38 LPA, ITC Info: 33 LPA . Please help me which one I should consider, if anyone already working here and wanna share experience. Since I am band-6 in coforge they expect me in office all 5 days. ITC works on hybrid model

ITC Infotech or Coforge

ITC Infotech (33 LPA)

Coforge (38 LPA)

45 participants . poll closed

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ITC Infotech Service Desk Analyst Salary FAQs

What is the salary of Service Desk Analyst at ITC Infotech ?

Service Desk Analyst salary at ITC Infotech in India ranges between ₹2.6 Lakhs to ₹7.2 Lakhs for experience between 4 years to 9 years. According to our estimates it is 13% more than the average Service Desk Analyst Salary in India. Salary estimates are based on 12 latest salaries received from various employees of ITC Infotech India.

How does the salary of a Service Desk Analyst at ITC Infotech India compare with the average salary range for this job?

The average salary of a Service Desk Analyst at ITC Infotech is 13% more than the average salary of a Service Desk Analyst in India. To know exact salary insights, login to view.

What are the top skills required to work as a Service Desk Analyst at ITC Infotech ?

IT Helpdesk, IT Service Desk, technical helpdesk, Service Desk and Troubleshooting are some of the popular skills required to work as a Service Desk Analyst at ITC Infotech India.

Which similar companies are paying more than ITC Infotech to a Service Desk Analyst in India?

Koch Business Solutions Service Desk Analyst Salary - ₹6.0 Lakhs to ₹13.9 Lakhs per year
Infinite Computer Solutions Service Desk Analyst Salary - ₹3.1 Lakhs to ₹9.2 Lakhs per year
SS&C TECHNOLOGIES Service Desk Analyst Salary - ₹5.1 Lakhs to ₹8.0 Lakhs per year
Dell EMC Service Desk Analyst Salary - ₹4.2 Lakhs to ₹8.3 Lakhs per year
Orange Business Service Desk Analyst Salary - ₹5.0 Lakhs to ₹7.2 Lakhs per year

What is the salary of a Service Desk Analyst in companies similar to ITC Infotech in India?

Cognizant Service Desk Analyst Salary - ₹2.0 Lakhs to ₹8.3 Lakhs per year
Tech Mahindra Service Desk Analyst Salary - ₹2.1 Lakhs to ₹7.7 Lakhs per year
TCS Service Desk Analyst Salary - ₹2.0 Lakhs to ₹7.0 Lakhs per year
Infosys Service Desk Analyst Salary - ₹2.0 Lakhs to ₹7.5 Lakhs per year
Accenture Service Desk Analyst Salary - ₹2.0 Lakhs to ₹8.4 Lakhs per year

What is the estimated take home salary of a Service Desk Analyst at ITC Infotech in India?

The estimated take-home salary of a Service Desk Analyst at ITC Infotech ranges between ₹37,169 per month to ₹38,376 per month in India. The take-home salary calculation is based on the average ITC Infotech Service Desk Analyst salary in India which ranges between ₹2.6 Lakhs to ₹7.2 Lakhs per year for employees with experience between 4 years to 9 years. Check how did we calculate take home salary?

What is the notice period for Service Desk Analyst at ITC Infotech ?

According to AmbitionBox, 43% of the ITC Infotech Service Desk Analysts reported a notice period of 2 Months, 28% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 7 responses on AmbitionBox in last 2 years.

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ITC Infotech Service Desk Analyst Salaries

ITC Infotech Service Desk Analyst salary in India ranges between ₹2.6 Lakhs to ₹7.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 12 ITC Infotech latest salaries received from various employees of ITC Infotech .