ITC Hotels Guest Service Associate salaries in Mumbai (Updated 2025)

Likes

During lockdown of COVID situation the company support us a lot by providing full salary

Dislikes

Staff shortage most of the time and in my entire period of time in Itc I haven't seen or witnessed the company arranging any outdoor event or party for employees.

Likes

My department time is very friendly and helpful in term of learning. I had a good bond with people personally and professionally.

Dislikes

To be honest the pay scale the usually offers is very less a compare to the efforts you have to put in the job. As a male employee I realised it pretty tough to manage thing as we people talk about non-discrimination between male and female employee but in the name of women empowerment male usually to get the facilities which are provide to the other female employee, the accommodation and transportation are free for the female but not for male. We have to understand that employee run the organisation not male or female. So should provide the facilities equally.

Likes

ITC is staff friendly company , but yes the bussiness got loss in huge in hotel industry. But they cared people for 4 months those who have tenure for 1year. As company hire staff in FTC after 4months my tenure got complete . So they just asked me to join the company when the business get balanced.

Dislikes

...d have same company like them i should find out solutions for cost controlling.. but , as i said before that ITC was giving full payments to the staff , they could give 50% salary to the staff and keep them with company. Because , there are many people who have more attachment with the company as we all know this pandemic given a strike to every people. So in this crisis people get depressed losing there jobs. Some how people where also dedicated to come back and help the company to re generate the revenue , and giving ideas for development. Thankyou

Likes

They support by giving special training n instructions, giving full salary during this pandamic, full secured at work place, excellent in everything

Dislikes

Very difficult to get promotion, I've complete 2 years but still associate 😄

Likes

It was good experience working with ITC hotel. It helps me in learning more about my job role. The policy of company is somewhere good for new comers or new joinee /trainee. The learning process is good there.

Dislikes

There management was not good. Salary is not good in jammu Hotel. The career growth is also slow. The working environment is quite unpleasant