IT By Design Technical Account Manager salaries in Customer Success, Service & Operations in India

Likes

Nothing People join and leave The finance department is more focused on deducting your salary for no reason.

Dislikes

A lot of politics within departments. Biased work environment. They only talk about culture and can give lectures. The managers shout on the team. Please don’t join this organisation they will spoil your career. Even HR hardly cares to solve your problems.

Likes

Its a good company to work with except a few things that are listed in the dislikes section

Dislikes

I left them with proper notice and all the rituals. When i resigned neither did my manager nor the HR informed me that the organisation i am leaving them for is a non compete for them. Neither did the new organization that i joined told me that. 1 month later they sent me a "Cease and Desist' notice. They legal associate who sent me this does not pick the phone almost all the times and they are not willing to answer my queries. They witheld my full and final illegally and it has not been settled yet. This is just the same saga with the people who resigned and then got the same notice from them. Absolutely not a recommendation and i still wonder how they got GPTW because this organisation is not employee centric at all and can below the line to cause as much distress as possible. They had almost 12-15.employees leaving them because of the various reasons and when some of them tried to revoke their resignations IT BY DESIGN refused. I have all the proofs. But they will play with you career and there is no learning which is one of the core reasons why people dont stick with them.

Likes

The only thing I like working here is flexibility to work from home at least for now. Also, their senior management try to pamper their employees and make them feel important; however it is all verbal and nothing useful in terms of benefits.

Dislikes

...to cater to industry issues so you can only rely on self-research and knowledge. Other than this, if you run into salary issues, HR and finance might take days just to acknowledge your problem.

Likes

There is nothing to like about the company

Dislikes

Salary date keeps on changing. Whenever HR wants they introduce any policy. CTC keeps on fluctuating. Girls are given importance in Promotion and salary because they roam around with managers. Unnecessary work from office pressure. No proper salary increment. Lots of work pressure. Manager does wrong leave commitments with clients. No leave has been provided even for sick leave.

Likes

By the time you're assigned with an account, your job is safe here. Salary will be credited on time.

Dislikes

Most of the times, people don't get assigned to any project/account due to which they remain on bench for even a year that diminishes their knowledge.