Iron Systems Senior Customer Support Associate salaries in India

Likes

Nothing to like about this company. This is a Lala company they are running.

Dislikes

...u anytime without giving any prior warning and without letting you serve notice. They will bring up any silly excuse in such a way where they will not even pay your salary when they fire you. The managers and leaders are totally illiterate and useless people. They will shout at you and insult you in front of whole team, and when you try to reason back with them, you will be fired within 2 days.

Likes

...mployees to develop their skills. Flexible working hours and remote work option. Iron is a very good pay master, respect for personal time and work life balance.

Dislikes

As a company in a growth phase Iron Systems is still refining some processes and expanding its resources. While this can occasionally present challenges, it's exciting to be part of an organization that is evolving and making positive stride towards improvement. The leadership openness to feedback and proactive approach to addressing these areas is commendable.

Likes

It pays the bills. Well as long as its not medical.

Dislikes

...atsover NO PTO. You get 10 days, but you must use them for Meta "freeze" dates. You will have to take off days w out pay. Managers are worthless. They have no idea how to manage in the United States. Everything is India based and let me tell you, they dont treat each other well! Just a bad company, if you need something to hold you over while looking, then ok.... No raises ever!

Likes

Nothing that I can tell

Dislikes

...At the end of the year they may ask to go on leave. No reimbursement of leaves Variable Pay - You might have to follow them for your variable pay and at the end you may get 30% without giving proper reason. It may delay for 3 months to 6 months Job Security - Do not risk your career. They can ask any of the day to leave by giving 30 minute notice. I ignored the warning from one of my friend. Process - No process everyday it keeps on changing. HR has no control. Special benefits to few employee. Salary - Between 1st to 5th of every month. No double pay on Independence day or any other holidays HR do the wrong commitments and forcing you to join. All high ratings are fake. Only best team is their Local IT team who act very fast in case you have any issues.

Likes

Salary compensation is quite good, it's WFH Job, so you’ll manage well your daily life.

Dislikes

No Policies, No HR, No ethics. If you are a performer be ready to work for 3 more people bcz who are not working they are just sitting idle, with uneven work distribution. No carrier growth. No RnR No learning/education/rewards No Leave Policy is one of the best things about this company. They provide 12 leaves annually and at the end of the year there are 11 days of unpaid shutdown. So you have one precious Leave annually in your bucket. #Enjoy Better you work on a Kirana Shop, I'm sure Lala Ji will give you more vacation than this MNC. 2 Min silence for some of the managers.