Iron Systems Customer Support Associate salaries in India (Updated 2025)

Likes

Nothing good about working here. All the 5 star reviews here are fake which are being posted by HR. Cant see future working here anymore. The management is poor in decision making, never thinks about employees.

Dislikes

1. Every month our 10% salary is deducted in the name of variable bonus, which is never given. I have not received it from past so many years. 2. No appraisals. I have not received appraisal in last many years. We are just being burdened by more and more work. 3. Management is very biased to their close people and family members only. 4. Managers are very rude and illiterate people. They do not even know how to talk properly. 5. Very bad leave policy. There are mandatory shut down days during year end, for which you need to apply from your own limited leave balance, or else your salary will be deducted.

Likes

They provide salary on time. Except this, I cannot think of anything else which is good about working at Iron systems.

Dislikes

This is a very very poorly managed company being run by few family members. Recently due to negative reviews on online portals, they have started pressurizing all employees to leave fake good reviews about them on the portals. Failure to do so might result in getting terminated. They have also started pressurizing the new hires to leave good reviews about them, or else they are threatening those candidates that their offer letters will be revoked, hence their career will be ruined.

Likes

...mployees to develop their skills. Flexible working hours and remote work option. Iron is a very good pay master, respect for personal time and work life balance.

Dislikes

As a company in a growth phase Iron Systems is still refining some processes and expanding its resources. While this can occasionally present challenges, it's exciting to be part of an organization that is evolving and making positive stride towards improvement. The leadership openness to feedback and proactive approach to addressing these areas is commendable.

Likes

It pays the bills. Well as long as its not medical.

Dislikes

...atsover NO PTO. You get 10 days, but you must use them for Meta "freeze" dates. You will have to take off days w out pay. Managers are worthless. They have no idea how to manage in the United States. Everything is India based and let me tell you, they dont treat each other well! Just a bad company, if you need something to hold you over while looking, then ok.... No raises ever!

Likes

Except salary on time, I find it impossible to identifying and redeeming qualities about this company, working with Iron System has been thoroughly disappointing experience, with no aspects that I can genuinely appreciate or recommend

Dislikes

No job security at all, they just scan for cheap workers, no work life balance, no regional holidays, all mercy upon client's words, no training and support for new joiners, just throw into front of client and if client don't like you work, Iron system don't take time to throw out fro job without any notice, they took interview for one skill and gave work for another skill set and when you raised the issue with HR and HR didn't support on such issue.