Teleperformance Team Lead salaries in Kolkata

Likes

It really depends on the process you are working for. My current process is nice, work culture is also fine. Job security is very very critical in every process. The policies are very strict.

Dislikes

Salary credit date and time. They follow bank holiday policy. If there is bank holiday on 1st followed by Saturday & Sunday then salary will be credited on Monday irrespective of date. Also the salary gets credited very delayed, it should get credited in the morning but it takes whole day to get credited. Sometimes it gets credited at 8:30 night. This is not fair as well make plans for the start of the month. My suggestion is if there is any Bank holiday on 1st then why can't they credit on a day before by 30th or 31st like other companies do. This is very disappointing.

Likes

Salary is being credited is the only good thing.

Dislikes

Toxic work culture Worst managers and hr No WLB Employees are humiliated and criticised(especially female employees) 3 months notice period with salary on hold for 3 months and fnf post 45 days

Likes

Easy to get hired as HR just wants to shows and not quality. Transport team can go into your personal profiles to update incorrect addresses for cabs and will ask for documents to update the correct address which was initially shared with them

Dislikes

Salary delays Disrespectful behavior Lack of planning Abuses are generally heard on the floor Facilities are not managed and there no upkeep Managers have no regard for personal life of employees and force to work on week offs and leaves. Employees who try and help out are treated as servants and are constantly expected to overwork themselves. ( one example is of an advisor working through typhoid and was asked to work instead of resting)

Likes

People were nice.

Dislikes

...any documentation without and serious escalation now all they do is ignore me. I have worked for 15 months as TL with a salary that was lesser than what an Agent will go there. I’ll not recommend a single soul to be a part of Slum like Majorel.

Likes

I don't like.

Dislikes

No support from hr and management level, salary issue are never addressed. Straight answer for everything is no, I have send email to add my parents name insurance, it took them to address the issue 3 years. So imagine, how good they are.my opinion, please dont join.