Innodata India Private Limited Group Manager salaries in Customer Success, Service & Operations in India

Likes

The company ITES industry in the area of Business Process Outsourcing and production of Ebooks (Data conversion Image processing and xml conversion) Hands on experience in managing a team of 35 members while focusing on result oriented environment. well versed in dealing and building a healthy rapport with the clients, vendors, and external partners related to ongoing projects.

Dislikes

Compensation is decent but growth is very slow according to job. i do my work very hard and continuously but at the time of appraisals no one can noticed, as i did night shift so long but there is no appreciation.

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Helpful for Fresher's for their Learning Experience. Work culture is good. Staff, Managers are helpful and Kind. Team bonding is good. If you are From BPT,BDS,MPT background then it's much worth job for you as a fresher. He/she earns a lot ! .

Dislikes

Only and only One thing that affect it's overall Rating is *Bad Policy in Salary* Same work but different salary for different background Like Pharma as compared to BPT,BDS,MPT. Low increment. Otherwise secure JOB for Females.

Likes

...ndidates to cleare the backlogs and then fire them when backlogs are clear. 2) Salary is always on time but They will hold OT and Incentive without any proper reason and if you ask why is it on hold they will not clearify you. If you ask too much then you will be in the next Fire list. 3) They will force you to login for OT and did not pay you the desired amount which is promised. OT was delayed 5-6 Months for my many friends. 4) If you leave the company they will not give you experience letter on time and even they will make too much excuses and not pay your F&F. 5) Appraisal is 2-3% every year. If You will compare with your salary it will be 800-1500 or 1800 max per year fixed increments even you have 4-5 rating. 6) If they promote you to next level then they will force you to work on same salary or without increament.

Dislikes

No growth No salary hike

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I like the work culture and environment. You can make good money by doing overtime.

Dislikes

They don’t recruit good candidate instead they select the person who will take less salary. No transparency in selection process.

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The type of work provided

Dislikes

... receive no appreciation or benefit. All benefits inhabited by senior employees. Just like any other company, they employ individuals on a very small package and give way too much target to achieve whereas individuals at senior manager, hr level do nothing, many a times don't even come to office but receive higher salary.