Ingram Micro India Ssc Customer Support Associate salaries in India

Likes

Competitive salary offered at the time of joining Decent training given Colleagues are supportive an friendly

Dislikes

Steep learning curve makes it challenging to adapt and grow. Non existent canteen facilities. Incompetent manager displaying abysmal management/leadership skills, fostering favoritism within the team. Discrepencies in hikes and opportunities, evident favoritism. HR department is utterly useless. Poor office infrastructure further exacerbates working conditions.

Likes

The company has a great environment where everyone is supportive and approachable. The seniors are always helpful and ready to guide, making it easy to learn and grow. The office culture is friendly and encouraging, promoting teamwork and respect. Overall, it’s a great place to work and feel valued.

Dislikes

not in my experience

Likes

1] Work Environment. 2] Help and Cooperation with employees by HR. 3] No importance on unnecessary protocols or rules... focusing only on what actually matters... work flexibility.

Dislikes

Appreciation and work recognition should be more encouraged.

Likes

It's a billion dollar company but no one would heard off. It looks like a startup so that you can work on many different things and understand the concepts

Dislikes

Since the culture looks like a startup, initially they put you in different project which is not your role we have hired for. Then they compare it with the people who are already working on that skill and tell you to develop more in shorter time. They will rate your work like how many ticket u have closed and not on how effectively u have closed them. They always look on numbers not on the level of work you have provided. The main point is that the people who rate or provide feedback to you is completely different one who does not have experience in that domain.

Likes

Management takes care of its employees work life balance Good learning curve Overall excellent

Dislikes

Not process oriented if you have worked in a service based organization and moving to product based. I did the same but I dont consider this as a disadvantage