INFOSEC VENTURES Customer Success Associate Salaries in Gurgaon / Gurugram

Likes

...he manager is amazing I admire him and his way of working. My AVP is supportive. Salary comes in time.

Dislikes

I would say the basement with no air ventilation and echos too much, and canteen is worst. The internet sometime does not work during client meetings. The food quality of Canteen and the guy is not good, sometime he even charges double. Even if you didn't ordered it. He pretends that he is the boss of the office.

Likes

The salary is stable and comes in time. No work pressure. Team is good.

Dislikes

The Manager's manager used to be good a year back but now she has tured into angry dinasour. She needs to cut incentives without any reason. My manager to save his job he has started to l**k her feet to save his incentives. No learning curve, extreme false promises. No body listens to get the office infrastrure good. Basement living. No work life balance. No bonuses. HR is absent in the organization , she only recruits with false promises. People are looking out for other jobs. Appraisals are almost zero. They will just put Senior in your designation. Admin is a great dehati no listenting only arrogant and pravachan.Sorry forgot to mention Great Internet. almost down.

Likes

The clients selection and the quality knowledge that we receive. The salary is pretty much low paid as compared to other company with quarterly variables. Team coordination is good. The Manager is excellent for the team. Lots of open learnings.

Dislikes

...many complains the management is not changing the hr. Parking space is very low. Ohh Sorry the salary is so low that i cannot own a car. Anyways theres a culture people coming and joining and leaving. The customer success team is Customer Support basically to troubleshoot but no proper solution training.

Likes

Worked more than a year. Good vision but lacks execution. Bad Managers eats credits. The work of an Avp is done by our mini manager.

Dislikes

The note starts with extreme low salary and lack of work life balance. The worst part is sales department will send somebody to discuss project but she queries about salaries of every guy and will provike every single day to leave job as if she is an spy and wastes max time. The washroom is not hygenic and basement is so so much suffocating. Request management not to send her to waste our time. Conversation and requirements can happen over phone call.

Likes

Interview is easy . Huge jump of salary. Salary is exceptionally high. Flexible timings and unlimited leaves.

Dislikes

Lots of false promises. Manager assigned a Class Monitor,Monitor does not have his pipeline and backbites about us with the manager.Class Monitor gives his demo good but bad for others. POCs fail because of non coperation and always blames sales team.No matter how many demos you fix, demo has to be bad. Work life is bad they will ask you to be in right time but will never let you go in time.Everyone has to do everything. No team management and process. No skill developments, no team vacations, no sponcored trips,