Infinx Customer Success, Service & Operations Department Salaries in Navi Mumbai

Likes

From what I have gathered, working at Infinx offers a unique opportunity for professional growth and recognition. I am particularly drawn to the prospect of showcasing my skills to my managers and receiving appreciation for my contributions. Additionally, the chance to develop myself further and potentially move up to a leadership role is incredibly appealing. I would appreciate the opportunity to discuss any potential openings within your organization and how my skills and experience could align with the goals of Infinx.

Dislikes

Some user's feel that compensation (salary, bonuses, benefits) is not competitive enough compared to industry standards or doesn't match the amount of work expected. Also, many supervisors are unable to avail their entitled leaves due to the demanding nature of their work responsibilities. As a result, they are losing out on their accumulated leaves and are also not receiving compensation in the form of overtime for their extra workload. I would like to suggest that we work closely with the payroll department to address this issue and find a solution that is fair to all parties involved. As per company policy, supervisors are allowed to carry forward a maximum of 60 unused leaves to the following year. Any leaves in excess of this limit will unfortunately lapse. I believe that by addressing this issue proactively, we can ensure that our supervisors are able to maintain a healthy work-life balance and are duly compensated for their hard work and dedication.

Likes

Work environment is good.

Dislikes

...achieve 100% i.e. Quality scores must be greater than 99.10 which is impossible. In my observation company is thinking about cost cutting such as they have invested so much money to create an good envoirment but keep one coffee maching operative despite having 2 shows narrow thinking. Mindset must be changed if we need to achieve more.

Likes

Work atmospisre is good and training staf is good for freshers learning in AR

Dislikes

...lary and at time of Apprisal said you are getting high salary as per experience. As per company nomes every employee salary is increase in ceratain amount at time of Apprisal and production and quality allso sustain as per company noms but hr and operations denied for Apprisal. So need to improve hr policies related employee concerned.

Likes

Its good to be a part of this company many new things we get to learn hear and make a growth in our carrier.As a carrier prospective for fresher it's good.

Dislikes

Salary is bit low as per the work which we are doing hear.

Likes

Nothing

Dislikes

...mance review management done poorly. No accountability by management whatsoever. Working hard does not pay off, Working hardly does.